Published : August 11, 2025Looking for OpenPhone alternatives? While OpenPhone works well for startups and small businesses, it may not meet the needs of growing companies. Many businesses seek a more scalable solution with advanced features and better integration with their existing tools, like CRM systems.
In this blog, we’ll explore the top 10 OpenPhone competitors in 2025. You’ll discover their key features, advantages, and how they can better match the business phone system your team needs, helping you make a well-informed decision for the future.
Why Look for OpenPhone Alternatives?
OpenPhone is considered very reliable in terms of giving a virtual line to most of small business setups; however, it sometimes just does not check all boxes for the growing sales and support teams. A look at OpenPhone alternatives will allow you to find a cloud communications platform that truly considers your critical needs in features, scalability, and personalized service.
Here are some of the reasons businesses might seek alternatives:
- If there is a need for advanced telephony features such as call recording, smart call routing, or call center capability.
- Your sales teams need more depth in integration with CRM, Helpdesk, or Business App.
- You want more responsive, round-the-clock customer support.
- Your business is scaling and needs a more flexible unified communications platform.
- You need video conferencing and team messaging capabilities.
Key Factors for Choosing an OpenPhone Alternative
When evaluating alternatives to OpenPhone, it’s important to consider factors that align with your business goals and customer communications needs. Below are the key factors to keep in mind:
- Feature Set: Ensure basic features like call forwarding, recording, and voicemail transcription. Look for advanced features and flexibility to grow with your business.
- Ease of Use: Choose a system with a user-friendly app and easy installation. It should work well on both desktop and mobile, requiring minimal training.
- Customer Service: Look for 24/7 support through phone, chat, and email to resolve issues quickly and minimize downtime.
- Future Growth: Select a scalable solution that can easily accommodate more users and features as your business grows.
- Available Integrations: Ensure the system integrates with your CRM and business apps to streamline workflows and improve efficiency.
OpenPhone Overview
OpenPhone is a VoIP provider for small businesses and startups, offering basic features like voicemail transcription, call forwarding, and mobile apps. While it covers essential business phone needs, it lacks some advanced features that growing companies may require, such as call center software capabilities and video meetings.
Features
- Voicemail transcription
- Call forwarding
- Business texting
- Interactive voice response
- Multi-user support
- User-friendly phone app, easy to set up and navigate.
- Competitive pricing for small businesses and startups.
- Seamless integration with various platforms like Slack, Google Workspace, and Zapier.
- Limited advanced telephony features compared to other competitors.
- Customer support can be slow at times.
Pricing:
- Starter: $15 per user/per month
- Business: $23 per user/per month
- Scale: $35 per user/per month
*Pricing as of 11-08-2025.
Best For
OpenPhone is ideal for small businesses and startups seeking an affordable, simple business phone solution. It’s perfect for teams needing basic call management without advanced features or extensive integrations.
Top 10 OpenPhone Alternatives
| Provider | Key Features | Pricing (per user/month) | Best For |
|---|---|---|---|
| OpenPhone | • Voicemail transcription • Call forwarding • Business texting • Interactive voice response (IVR) • Multi-user support | • Starter: $15 • Business: $23 • Scale: $35 | Small businesses & startups needing basic call management |
| CallHippo | • Virtual phone system • Smart call routing • Call recording • CRM integrations • Unlimited calls | • Starter: $18 • Professional: $30 • Ultimate: $42 | Growing sales teams needing toll-free numbers & advanced features |
| Nextiva | • Voicemail transcription • Call recording & analytics • CRM integration • Video meetings capability | • Essentials: $19.95 • Professional: $22.95 • Enterprise: $32.95 | Businesses needing advanced call center & video conferencing |
| Aircall | • Intelligent call routing • Call recording • Voicemail transcription • CRM integrations | • Essentials: $30 • Professional: $50 • Custom pricing available | Customer support teams needing call center capabilities |
| Justcall | • Toll-free numbers • SMS/MMS messaging • Call recording • Integration with 60+ business apps | • Basic: $24 • Standard: $39 • Premium: $59 | Sales/support teams needing SMS and toll-free numbers |
| Dialpad | • AI call transcription • Team messaging • Video conferencing • Smart call routing | • Essentials: $15 • Business: $25 • Enterprise: Custom pricing | Teams needing AI features, messaging & video |
| GoTo Connect | • Voicemail transcription • Call forwarding • Video conferencing • Integration with business apps | • Basic: $19.95 • Premium: $27.95 • Enterprise: Custom pricing | SMBs needing video conferencing & team messaging |
| RingCentral | • Team messaging • Call forwarding & screening • Call center software features • Video meetings | • Essentials: $19.99 • Standard: $24.99 • Premium: $34.99 | Businesses needing full unified communications |
| Vonage | • Smart call routing • Voicemail transcription • Team messaging • Call recording | • Mobile: $19.99 • Premium: $29.99 • Business: $39.99 | Businesses needing team messaging & flexibility |
| Google Voice | • Call screening/blocking • Google Workspace integration • Basic call recording | • Starter: $10 • Standard: $20 • Premier: $30 | Google Workspace users needing a simple phone system |
| Ooma | • Voicemail transcription • Call analytics • Mobile support • Virtual receptionist features | • Essentials: $19.95 • Premium: $24.95 • Office Pro: $29.95 | SMBs needing affordable, reliable calling with analytics |
After extensive research and analysis, we have curated a list best OpenPhone Alternatives. These software are carefully selected based on usability and satisfaction scores, including features, ease of use, customer support, ratings, and reviews from SoftwareSuggest, G2, and Capterra. Our aim is to assist businesses in identifying the most suitable software to streamline their operations.
1. CallHippo
CallHippo is a versatile business phone system designed for businesses of all sizes. It offers toll-free numbers, call recording, and CRM integration, enabling businesses to streamline customer communications seamlessly.
With global number support and advanced call routing, it helps businesses maintain a professional image while enhancing productivity. CallHippo is perfect for growing teams looking for flexibility and scalability in their communication systems.
Key Features
- Virtual phone system
- Call routing
- Call recording
- CRM integrations
- Desktop and mobile apps
- Unlimited calls
- Competitive pricing with flexible plans for businesses of all sizes.
- 24/7 customer support ensures timely issue resolution.
- Feature-rich solution, ideal for growing sales teams needing advanced features.
- No hidden fees in the pricing structure.
- More advanced features are available only in higher-tier plans.
- Limited customization options in basic plans.
Pricing
- Starter: $18/user/month
- Professional: $30/user/month
- Ultimate: $42/user/month
*Pricing as of 11-08-2025.
Why Choose CallHippo over OpenPhone: CallHippo offers toll-free numbers, advanced call recording, and more integrations for sales and support teams.
2. Nextiva
Nextiva provides a comprehensive unified communications platform with advanced call center software and CRM integration. It’s perfect for businesses looking for high-quality voice calls and in-depth analytics.
Key Features
- Voicemail transcription
- Call recording and analytics
- CRM integration
- Video meetings capability
- High-quality voice calls are suitable for business communications.
- Scalable for growing businesses with evolving customer communications requirements.
- Excellent customer support with dedicated account managers.
- More expensive than OpenPhone, especially for small business owners.
- Steep learning curve for beginners unfamiliar with VoIP systems.
Pricing
- Essentials: $19.95/user/month
- Professional: $22.95/user/month
- Enterprise: $32.95/user/month
*Pricing as of 11-08-2025.
Why Choose Nextiva over OpenPhone: Nextiva offers advanced call center capabilities and video conferencing, ideal for businesses needing robust communication channels.
3. Aircall
Aircall is a cloud communications platform that simplifies customer interactions with integrations for CRMs and other business apps. It’s designed for support teams needing powerful call center capabilities and easy collaboration.
Key Features
- Intelligent call routing
- Call recording
- Voicemail transcription
- Desktop and mobile apps
- Easy-to-use phone app for quick team adoption.
- Flexible pricing plans for businesses of varying sizes.
- Strong CRM integration for streamlined customer support.
- Lacks advanced call analytics compared to some competitors.
- Higher starting price compared to OpenPhone for basic features.
Pricing
- Essentials: $30/user/month
- Professional: $50/user/month
- Custom pricing available
*Pricing as of 11-08-2025.
Why Choose Aircall over OpenPhone: Aircall offers deeper integrations and call center capabilities, making it ideal for customer support teams.
4. Justcall
Justcall provides a straightforward virtual phone system designed for sales and support teams. It features toll free numbers, SMS capabilities, and integrations with popular business apps, making customer interactions seamless.
Key Features
- SMS and MMS messaging
- Call recording capabilities
- Integration with business apps
- Mobile devices support
- Quick setup with an intuitive phone app for teams.
- Responsive customer support with fast resolution.
- Extensive integration options with over 60 apps and tools.
- Lacks advanced call center capabilities compared to other competitors.
- More suited to small businesses than large enterprises.
Pricing
- Basic: $24/user/month
- Standard: $39/user/month
- Premium: $59/user/month
*Pricing as of 11-08-2025.
Why Choose Justcall over OpenPhone: Justcall excels in toll free numbers, SMS capabilities, and extensive business app integrations.
5. Dialpad
Dialpad is a modern cloud communications platform offering voice calls, video meetings, and team messaging. With AI features and seamless integrations, it’s ideal for teams seeking collaboration and productivity tools.
Key Features
- AI for call transcription
- Team messaging and video conferencing
- Desktop and mobile apps
- Smart call routing
- AI features improve productivity and efficiency for teams.
- Seamless integration with popular business apps like Google Workspace.
- User-friendly interface simplifies collaboration and team messaging.
- Higher pricing compared to OpenPhone's basic plans for small businesses.
- Limited reporting and analytics compared to advanced competitors.
Pricing
- Essentials: $15/user/month
- Business: $25/user/month
- Enterprise: Custom pricing
*Pricing as of 11-08-2025.
Why Choose Dialpad over OpenPhone: Dialpad offers AI features and better integrations, making it ideal for team messaging and collaboration.
6. GoTo Connect
GoTo Connect is an easy-to-use business phone system offering unified communications features such as video conferencing, call recording, and team messaging. It’s designed to improve productivity and streamline communication channels for businesses of all sizes.
Key Features
- Voicemail transcription
- Call forwarding
- Video conferencing
- Integration capabilities
- Competitive pricing for small businesses needing simple communication channels.
- User-friendly phone app and quick setup for teams.
- Integrates well with Microsoft Teams and Google Workspace.
- Lacks advanced call center capabilities for larger enterprises.
- Limited customization options for call management.
Pricing
- Basic: $19.95/user/month
- Premium: $27.95/user/month
- Enterprise: Custom pricing
*Pricing as of 11-08-2025.
Why Choose GoTo Connect over OpenPhone: GoTo Connect offers video conferencing and better team messaging tools, which OpenPhone lacks.
7. RingCentral
RingCentral is a comprehensive cloud communications platform known for its scalability and range of advanced features, including team messaging, video meetings, and high-quality call management for businesses of all sizes.
Key Features
- Team messaging capabilities
- Call forwarding and call screening
- Call center software features
- Desktop and mobile apps
- Scalable business phone solution ideal for both small and large businesses.
- Advanced features like video conferencing and team messaging included.
- Excellent customer support with fast response times.
- Higher pricing compared to OpenPhone for small business plans.
- Complex setup for businesses with limited technical resources.
Pricing
- Essentials: $19.99/user/month
- Standard: $24.99/user/month
- Premium: $34.99/user/month
*Pricing as of 11-08-2025.
Why Choose RingCentral over OpenPhone: Businesses requiring unified communications to include video meetings and team messaging sound very well suited to RingCentral.
8. Vonage
Vonage is a fully loaded virtual phone system, with great call management features that would include call forwarding, voicemail transcription, or team messaging tools. It is built for businesses wanting flexibility and reliability on their communication channel.
Key Features
- Smart call routing
- Voicemail transcription
- Team messaging capabilities
- Call recording features
- Reliable VoIP provider with a wide range of essential features.
- Flexible pricing plans for businesses of various sizes.
- Integration with multiple CRM and business apps for efficiency.
- Pricing is higher than OpenPhone's for basic features.
- Call quality issues reported during peak usage.
Pricing
- Mobile: $19.99/user/month
- Premium: $29.99/user/month
- Business: $39.99/user/month
*Pricing as of 11-08-2025.
Why Choose Vonage over OpenPhone: Vonage offers more powerful team messaging tools and flexible pricing options.
9. Google Voice
Google Voice caters to a very simple, yet expensive in comparison, kind of business phone system that provides seamless integration with Google Workspace. This makes it suitable for firms already in Google services and just looking for the simplest solution.
Key Features
- Call screening and blocking
- Integration with Google Workspace
- Desktop and mobile apps
- Basic call recording
- Low-cost business phone solution ideal for businesses using Google Workspace.
- Easy setup and smooth integration with Google services.
- Simple user interface for basic customer communications.
- Limited advanced features compared to other VoIP providers.
- Lacks third-party CRM integration for business workflows.
Pricing
- Starter: $10/user/month
- Standard: $20/user/month
- Premier: $30/user/month
*Pricing as of 11-08-2025.
Why Choose Google Voice over OpenPhone: Google Voice is more affordable and best for businesses employing Google Workspace that need a basic phone system.
OpenPhone vs. Google Voice: Which is Better?10. Ooma
Ooma is a VoIP provider catering to advanced communication services like call recording, voicemail transcription, and business analytics. It is a great option for small to medium-sized businesses looking for an array of flexible and cost-effective solutions.
Key Features
- Voicemail transcription
- Call analytics and reporting
- Mobile devices support
- Virtual receptionist features
- Competitive pricing with affordable rates for small businesses.
- Reliable phone service and strong call quality for clear voice calls.
- Easy-to-use mobile apps for managing calls on the go.
- Limited advanced integrations are available for larger enterprises.
- Lacks advanced call center capabilities and customer support features.
Pricing
- Ooma Essentials: $19.95/user/month
- Ooma Premium: $24.95/user/month
- Ooma Office Pro: $29.95/user/month
*Pricing as of 11-08-2025.
Why Choose Ooma over OpenPhone: Ooma offers more competitive pricing and advanced call recording features for small businesses.
Switching from OpenPhone to CallHippo Is Easy
Switching OpenPhone for CallHippo is always straightforward, made even smoother by straightforward onboarding and simple-to-use phone applications. Through number porting, you migrate your phone number and integrate your CRM tools for business phone system setup without disturbing your customer communications.
The transition happens in a totally smooth way, and the dedicated CallHippo customer support team, along with any kind of assistance you might need, provides you with ample help to ensure the transition couldn’t be smoother for you. Thus, you can tap into CallHippo’s advanced features, such as free toll numbers, call recording, and rich customer experiences.
Tired of limitations? Move to CallHippo and unlock powerful features for seamless communication. Start your free trial now!
Conclusion
Choosing the right OpenPhone alternative depends on your business requirements-whether you’re looking for basic essential features or advanced call center features. Among other things, you have to consider the pricing plans, quality of customer support, video conferencing features, and integration with your existing business apps.
Each business phone platform offers its advantages, such as CallHippo’s global reach and competitive pricing, along with a comprehensive unified communications platform. When choosing a platform, it’s important to consider the essential features needed by the sales and support teams.
FAQs
1. Can I keep my number if I switch from OpenPhone?
Yes, you can port your existing phone number to CallHippo without any issues. The process is simple, and CallHippo’s team will assist you in transferring your number.
2. How quickly can I switch from OpenPhone to a new provider?
Switching from OpenPhone to CallHippo can take anywhere from a few hours to a couple of days, depending on the complexity of the setup and number porting.
3. What steps should I take before canceling my OpenPhone account?
Before canceling, ensure you back up any important messages or call data. Port your number to CallHippo, and ensure the new system is fully set up to avoid disruption.
4. Can I run both OpenPhone and my OpenPhone alternative simultaneously during the transition period?
Yes, you can run both systems concurrently to ensure a smooth transition. This allows you to test CallHippo while still having OpenPhone operational.
Updated : August 12, 2025
Krishna Pankhania is a passionate content writer with a strong background in AI and technology. With professional experience in the corporate world, Krishna blends analytical thinking with creativity to craft engaging and SEO-friendly content. Specializing in blogs, web content, and research-driven articles while delivering high-quality, reader-focused material that adds value and sparks curiosity.
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