89% of the businesses are soon expected to compete with each other based on only one parameter- CUSTOMER EXPERIENCE. In today’s over informative environment not having detailed information about your customers can put you away behind your competitors. In fact, you...
No matter how simple or complex your business is, retaining your customers and prospect data can be like a gold mine of information. According to a report by IBM if you nurture your leads in the CRM system there are 47 % of chances that they will get converted into...
Managing your customers is a vital task for any small business – it is after all rightly said that customer is king! Organizations that constantly fail to create strong bonds with their customers and keep them engaged often suffer from dwindling profit rates. Research...
Cloud-based business communications solutions have come a long way. From being considered as a cheap alternative to on-premise phone systems, it is now considered as the primary choice for business communications for companies of all sizes. And like all great products...
