7 Best Phone.com Alternatives & Competitors In 2025

Senior Writer: Supriya Bajaj

Published : May 28, 2025

Key Overview:

As business grows, Phone.com may no longer meet your evolving needs. There are a lot of Phone.com alternatives like CallHippo, Dialpad, RingCentral, and others that offer enhanced features.

Here are the top Phone.com alternatives to consider for your business communication:

• CallHippo – AI-powered VoIP services with CRM integrations and real-time transcription.
• Dialpad – Unified communication platform with video meetings and AI insights.
• Unitel Voice – Reliable cloud system with advanced integrations for small to medium businesses.
• RingCentral – Enterprise-grade communication suite with video conferencing and team messaging.
• MightyCall – Affordable, simple business phone system with mobile app access.
• Nextiva – Complete VoIP solution with CRM integration, call analytics, and video conferencing.
• 8X8 – Budget-friendly platform with unlimited international calling and collaboration tools.

CallHippo stands out as the best alternative to Phone.com because of its AI-powered features, better integrations, and affordable pricing options that help your business grow.

As businesses grow, their communication needs evolve. What worked when you were a small team may not work for you anymore. If Phone.com no longer provides the flexibility or features you need, it’s time to explore the best Phone.com alternatives that can better support your growth.

In this blog, let’s explore the best alternative options to Phone.com that offer superior calling features to take your business communications to the next level.

Why Consider Phone.com Alternatives?

Let’s firstly answer the question – what is phone.com? Phone.com is a service that provides internet-based phone systems for businesses. It has been a popular choice for small businesses because it offers VoIP services.

However, as your business grows, your needs may also evolve, and Phone.com may no longer be suitable for you. If you are looking for more features, better prices, or stronger support, it’s worth checking out Phone.com alternatives that can grow with your business.

Here are a few reasons why switching might work for you:

• Scalability Issues – Phone.com works well for smaller teams, but as you expand, you might find it lacking in flexibility and advanced tools.
• Pricing Plans – The base pricing is fair. But, when you want more users or features like call analytics, or international calling, it can get much expensive. Some alternatives give you more for your money without any hidden costs.
• Advanced Features – The basic plan covers the essentials, but not much beyond that. If you’re looking for AI-powered routing, video conferencing, or real-time transcriptions, you may need to look at other options.
• Customer Support – Customer support experiences with Phone.com are mixed with regard to responsiveness and troubleshooting. Many other providers offer better support with quicker resolutions.
• Limited Integrations – If your business relies on CRM or other business tools, Phone.com’s limited integrations could slow you down. Many alternatives offer better integration features with broader compatibility.

The bottom line is that Phone.com alternatives give you the chance to find a better match for your growing team and evolving needs. This makes your communication easier and more effective. 

7 Best Phone.com Alternatives

1. CallHippo

CallHippo provides AI-powered VoIP services that work smoothly with your existing CRMs and come packed with useful analytics. It is a great fit for growing businesses that need a flexible phone system with real-time transcription and advanced call routing. 

CallHippo mainly focuses on AI capabilities. This makes it easy for teams to manage outbound and inbound calls. CallHippo is simple and quick to set up, needing no tech team, unlike Phone.com. This ease of use makes it a favorite for startups and smaller companies.

Key Features

• AI-powered call routing
• Real-time call analytics
• CRM integrations
• Call forwarding
• Global number support

Pros

• AI-powered call routing for smarter call management.
• Seamless CRM integrations like Google Workspace and Salesforce.
• Unlimited calling for global business communication.
• Simple and quick setup process in under 3 minutes.

Cons

• Some advanced features are available on premium plans.
• New users might require assistance in setting up advanced tools.

Best for

• Small, mid-sized, and large businesses that want an AI-powered phone system with global call handling capabilities. 
• Sales teams that are looking for smart call analytics and seamless CRM integration.
• Remote teams or growing businesses that want a phone system that is both flexible and scalable. 

Pricing

• Starting price: $0 for small teams (Free plan available)

• Paid plans: Start at $12/month per user, with scaling options for larger teams.

*Pricing as of 28-05-2025.

What Makes CallHippo Better Than Phone.com?

CallHippo has AI-powered features like smart call routing, call transfer, and international calling – features that Phone.com doesn’t offer. It also connects easily with popular CRMs like Google Workspace, making it suitable for growing businesses.

Ready to Ditch Phone.com? Try a Better Business Phone Solution!

Sign Up Now See Pricing

2. Dialpad

Dialpad is a unified communication platform that brings together voice calls, video meetings, and live transcription. It is perfect for teams that want to keep everything in one place. It makes communication easier with smart AI insights and smooth CRM integration. 

Key Features

• Video meetings
• Call recording
• Smart call routing
• Mobile app support
• CRM integrations

Pros

• Real-time AI insights for smarter decision-making.
• Video meetings and screen sharing are included in one platform.
• Phone call features and live subscription improve team collaboration.

Cons

• Limited customization in some plans compared to other competitors. 
• Learning curve for non-technical teams when setting up some integrations and automations.

Best for

• Teams that are looking for an all-in-one platform that offers video chat, call recording, and AI-powered insights. 
• Sales and support teams that offer a transcription feature and easy CRM integrations.
• Remote teams or businesses that want to unify their communication and collaboration features. 

Pricing

• Starting Price: $23/user/month
• Paid plans: Scale with more advanced features as your business grows.

*Pricing as of 28-05-2025.

What Makes Dialpad Better Than Phone.com?

Dialpad comes with built-in digital conferencing, call recording, and voicemail transcription – features that you won’t find with Phone.com. It also offers strong CRM integrations that help automate your workflow, making it a more flexible option for growing teams. 

3. Unitel Voice

Unitel Voice provides a reliable cloud-based phone system designed for businesses that need a flexible communication channel with advanced integrations and excellent support. It is an ideal solution for companies that want a customizable setup without the complexity of bigger platforms. 

Key Features

• Auto Attendant
• Voicemail transcription
• Call forwarding
• Multiple number support
• CRM integrations

Pros

• Auto attendant helps route calls efficiently, improving call management. 
• Effortless CRM integrations with tools like Salesforce and Google Workspace.
• Simple cloud-based system with minimal setup requirements. 

Cons

• Lacks a mobile app with full functionality that competitors offer. 
• Some users report difficulty when setting up integrations with third-party tools.

Best for

• Small to medium-sized businesses that want a cloud-based business phone system that’s easy to set up and maintain. 
• Companies that need multiple phone numbers and CRM integration without a complicated setup.
• Teams that just need essential features like call forwarding and auto-attendants, without the extra features that they don’t want. 

Pricing

• Starting price: Custom pricing based on team size and features.
• Paid plans: Flexible pricing plans ranging from Start-Up to Office-Max plan.

*Pricing as of 28-05-2025.

What Makes Unitel Voice Better Than Phone.com?

Unitel Voice offers multiple number support and more flexibility with its CRM integrations, which Phone.com struggles to match. Its cloud-based setup gives remote teams easy, reliable access, while Phone.com can feel more limited and less adaptable in comparison.

4. RingCentral

RingCentral is a powerful, enterprise-grade communication platform that brings voice calls, video meetings, and team messaging into one easy-to-manage system. It is perfect for companies that need a full-featured solution to handle communication at scale, with strong security and advanced tools built right in. 

Key Features

• Video chat 
• Team messaging
• Call transfer 
• Unlimited minutes
• CRM integrations

Pros

• All-in-one communication system with video chat, team messaging, and voice calls. 
• Unlimited minutes are included in all plans for domestic and international calls. 
• High security and reliability with enterprise-grade features. 

Cons

• Pricing can be expensive for small businesses that only need basic features.
• Some advanced features may need extra setup or customization.
• The platform can be overwhelming for teams that don’t need a complex system.

Best for

• Medium to large businesses that need a powerful business phone system.
• Teams that rely on video, messaging, and advanced features.
• Enterprises that need strong CRM integration and secure communication. 

Pricing

• Essentials Plan – $30/user/month (unlimited calls, 1 user, 1 phone number)
• Standard Plan – $35/user/month (video, messaging, 1000 toll-free minutes)
• Premium Plan – $50/user/month (call center tools, unlimited video)
• Ultimate Plan – $60/user/month (advanced analytics, full call center features)

*Pricing as of 28-05-2025.

What Makes RingCentral Better Than Phone.com?

RingCentral delivers a fully unified communication system that includes video meetings, team messaging, and advanced call tools. These features are not provided by Phone.com. This alternative is also built to scale with your team, which makes it a better fit for growing businesses that want all their communication tools in one place. 

5. MightyCall

MightyCall is a simple and affordable business phone system made for small teams. It helps you manage essential tasks like phone recording and voicemail transcription without the complexity of bigger platforms. It is a great fit if you want something reliable and easy to use. 

Features

• Phone recording
• Voicemail transcription
• Mobile app access
• Local phone numbers
• Call forwarding

Pros

• Affordable pricing with no long-term contracts. 
• Easy interface with features like local numbers and call forwarding. 
• Manage calls and voicemails from anywhere using the mobile app.

Cons

• It doesn’t include advanced tools like video conferencing or live transcription.
• Limited integrations as compared to platforms like CallHippo and RingCentral.

Best for

• Small businesses or solo entrepreneurs who want a straightforward, low-cost phone system. 
• Teams that need only the basics, like call recording and voicemail features.
• Remote teams that need mobile access on the go.

Pricing

• Basic Plan: $19.99/month (1 number, 3 users, 500 minutes)
• Unlimited Plan: $34.99/month (unlimited users & minutes, voicemail transcription)
• Professional Plan: $49.99/month (adds call analytics and advanced tools)

*Pricing as of 28-05-2025.

What Makes MightyCall Better Than Phone.com?

MightyCall offers an easy, affordable phone system with mobile access, voicemail features, and local number support. Phone.com either lacks or charges extra for these features. Furthermore, it is a more budget-friendly choice for small businesses that just need the essentials, without all the extra complexity. 

6. Nextiva

Nextiva is a comprehensive VoIP solution built to support businesses of any size. It brings together call tracking analysis, CRM integrations, and video conferencing. This makes it a powerful tool for teams that want to boost collaboration and productivity across the board. 

Features

• VoIP phone system 
• Call tracking analysis
• Call recording
• CRM integrations
• Scalable pricing plans

Pros

• Offers a full range of communication tools: video calls, call recording, and analytics.
• Seamless CRM integrations with Salesforce, HubSpot, and more.
• Business hours management feature for better call handling during specific hours.

Cons

• The platform can be overwhelming for small businesses or those new to VoIP systems.
• Higher pricing for features that may not be needed by smaller teams.
• Some advanced features (like analytics) require premium plans

Best For

• Medium to large businesses that want a complete phone system with CRM integration and call tracking capabilities.
• Teams that need a full VoIP solution with video meetings and advanced tools for collaboration. 
• Companies that need to manage business hours effectively for customer service and support teams. 

Pricing

• Starting Price: $23.95/user/month (includes basic VoIP features and 1000 toll-free minutes)
• Professional Plan: $30.95/user/month (includes advanced call tracking and integrations)
• Enterprise Plan: $50.95/user/month (includes call center solutions and unlimited video meetings)

*Pricing as of 28-05-2025.

What Makes Nextiva Better Than Phone.com?

Phone.com lacks features that Nextiva offers, such as VoIP, video conferencing, call analytics, and advanced integrations. The pricing plans are structured in a way that grows with your business, giving you more flexibility than Phone.com’s fixed plans. 

7. 8X8

8X8 is an affordable and feature-packed VoIP platform made for businesses that need global calling and strong communication tools. It is ideal for companies looking for both cost savings and advanced features like video conferencing, call transfer, and unlimited international calls.

Features

• Unlimited international calling
• Toll-free numbers
• Call transfer
• Screen sharing
• Video conferencing

Pros

• Unlimited international calling to 47+ countries, which makes it ideal for global calling.
• Strong call transfer and screen sharing tools for better collaboration.
• Simple platform combining team messaging and video conferencing.

Cons

• Some advanced features, like call center solutions, are not available on basic plans.
• Fewer CRM integrations compared to competitors like Nextiva and Dialpad. 

Best For

• Small to mid-sized businesses that need unlimited international calls and a full communication system. 
• Teams that want video conferencing, screen sharing, and messaging all in one place. 
• Businesses that are looking for affordable plans with global reach and toll-free numbers.

Pricing

• X Series Starter: $12/user/month (unlimited calling to 47+ countries)
• X Series Premium: $24/user/month (adds video conferencing and call transfer)
• X Series Ultimate: $44/user/month (includes advanced call center features)

*Pricing as of 28-05-2025.

What Makes 8X8 Better Than Phone.com?

8X8 gives you unlimited international calling without the heavy charges you often find with phone.com. Along with it. It includes toll-free numbers and built-in screen sharing, delivering a complete package that Phone.com simply can’t match for businesses with global needs.

7 Factors to Consider When Choosing Phone.com Alternative

When choosing the right alternative to Phone.com, you must evaluate several factors based on your business needs. If you want better pricing, more advanced features, or seamless integrations, consider these aspects to make the best choice for your growing business.

1. Setup Process

The very first thing to look out for is that the setup process of the alternative option should be simple and quick. A platform that is easy to implement with less technical effort will save you time and money. Look for solutions that offer easy onboarding and support to get your team up and running quickly.

2. Budget

Your budget is a crucial factor when considering Phone.com alternative. Some platforms do have more features, but they come with a higher price tag. So, compare the initial costs and ongoing fees to make sure that you are getting the best value for the features that you actually need. Go for the pricing that is scalable, so it grows with your business.

3. Ease of Use

The best alternative should be intuitive and easy to use. If the platform is complicated, your team will spend more time to learn it than actually using it to improve communication. Ensure the system is easy to use and requires little training to keep it simple for your team.

4. Customer Support

Good customer support is essential, especially if you face issues during the setup process or while using the system. So, choose an alternative that provides 24/7 support and quick response times, so you’re never left stranded when you need help the most.

5. Scalability

When your business grows, it also evolves your communication needs. The best Phone.com alternative should be able to scale with you. Look for a solution that can handle increased call volume, more users, and advanced features as your business expands.

6. Integrations

Check for CRM integrations and compatibility with other business tools you already use. A good Phone.com alternative should easily connect with tools like Salesforce, HubSpot, or Google Workspace. This integration can help simplify tasks and boost productivity.

7. Features

The features that the platform offers should align with your business needs. Consider alternatives that offer AI-powered call routing, call analytics, and international calling to improve communication efficiency. Prioritize platforms that provide alternative features without the complexity or high costs associated with Phone.com.

What You Should Know About Phone.com

For small businesses, Phone.com is one of the well-known names. It offers flexible communication which are designed to simplify business calls. It has a range of plans that includes a basic phone system and an advanced setup. 

However, while it has its strengths, it may not be a suitable platform for you, especially when your company grows. The reason is simple, as business grows, your needs change. They evolve, and you need the right combination of basic plus advanced features. 

To have a clearer picture, let’s go through the pros and cons of Phone.com:

Phone.com Pricing

• Basic Plan: $12.99/month.
• Plus Plan: $19.99/month.
• Pro Plan: $29.99/month.
• Enterprise Plan: Custom pricing 

*Pricing as of 28-05-2025.

Conclusion

Finding the best Phone.com alternative is key to growing your business. As your communication needs change, it’s essential to choose a platform that meets your current demands and can grow with you.

If you want features like AI tools, global reach, or an easy setup, options like CallHippo, Dialpad, and RingCentral offer flexible pricing and advanced tools to elevate your business communication. With CallHippo, you enjoy flexible pricing and a simple setup. Explore it with a free trial and discover how it can boost your customer support and sales.

FAQs

1. Is Phone.com good for small businesses?

Yes, for small businesses, Phone.com is a good option. Especially for those who want an affordable solution with basic phone system features. But for advanced features like call analytics or international calling, Phone.com might not be the best fit.

2. Can I port my number from Phone.com to CallHippo?

Yes, you can easily port your number from Phone.com to CallHippo. CallHippo, along with a bunch of features, offers number porting as part of its services. This makes sure that you can retain your current business number without any problem when you make a switch.

3. What sets CallHippo apart as the best Phone.com alternative?

CallHippo stands out as the best Phone.com alternative due to its AI-powered call tracking analysis, CRM integrations, and global calling options. Unlike Phone.com, CallHippo provides premium features like real-time subscription and call forwarding on basic plans. This makes it a more flexible solution for growing businesses.

4. What differentiates CallHippo’s pricing from Phone.com’s pricing?

CallHippo’s pricing is highly affordable. It starts at $0 for small teams, and paid plans begin at $12/user/month. Unlike Phone.com, which charges for expert features like call monitoring and calling abroad. CallHippo includes these features in its basic and mid plans, giving you more value for money.

5. Can I tailor the pricing plans to suit my business needs?

Yes, CallHippo allows you to customize your pricing plan based on the size of your team and the features you need. With flexible pricing plans and the ability to scale as your business grows, CallHippo ensures that you’re only paying for what you use.

Updated : May 29, 2025

Supriya Bajaj

Supriya Bajaj is a senior content developer with immense experience in the VoIP telephony domain. With a deep knowledge of VoIP systems and emerging technologies in the field, she provides insightful and targeted content. Known for simplifying complex topics and her thought-leadership articles, Supriya delivers actionable content for both technical and non-technical audiences.

Let’s Stay in Touch

Subscribe to our newsletter & never miss our latest news and promotions.

Email Address*

+24K people have already subscribed