Why invest in expensive telephony hardware and connections when you can get a virtual number and many features for a very reasonable cost?
This rationale is driving a significant number of businesses to choose virtual numbers. They are using virtual numbers as business phone numbers and a second phone number for businesses to maximize features and minimize costs.
A virtual phone number is internet-based. It allows you to make phone calls and send messages from any device and location. It also comes with interesting features and integrations that help your business thrive.
There are many options today for second phone number apps, and it isn’t easy to know which app is right for you. So, here’s our rundown on some of the best second phone number apps for you.
"Getting a second phone number application is more beneficial for businesses than traditional telephony systems. Mainly because little to no hardware is required and seamless connectivity with a plethora of features is offered. In addition, it benefits all kinds and sizes of businesses, so go ahead and get the best second phone number app for your organization."
After extensive research and analysis, we have curated a list of second phone number apps. These apps are carefully selected based on usability and satisfaction scores, including features, ease of use, customer support, ratings, and reviews from SoftwareSuggest, G2, and Capterra. Our aim is to assist businesses in identifying the most suitable software to streamline their operations.
13 Best Second Phone Number Apps (Free & Paid)
Here’s our selection of the 13 best second phone number apps you can use in 2023!
Brand Name | Rating | Key Features | Pricing |
---|---|---|---|
CallHippo | Call forwarding Call recording Voicemail Text messaging | Basic: $0 Bronze: $16 /month Silver: $24 /month Platinum: $40 /month | |
Hushed | Call Forwarding auto-reply feature customize voicemail. | Prepaid plans: Starting at $1.99 Unlimited Subscriptions: Starting at $3.99 Pay-as-you-go International plans: Starting at $4.99 | |
phone.com | Dial-by-Name Directory Click-to-call and Call Forwarding Music on hold IVR menus | Basic Plan: $12.99 per user per month Plus Plan: $19.99 per month per user Pro Plan: $29.99 a month | |
Nextiva | Auto attendant Hold music Mobile app and desktop app Video conferencing Audio-only conferencing Advanced IVR systems Caller ID | Essentials: $18.95 monthly Professional: $22.95 monthly Enterprise: $32.95 monthly | |
GoTo Connect | Team chat Unlimited call queues Reporting & analytics Audio conferencing | Basic – $27.00 /month Standard – $32.00 /month Premium – $43.00 /month | |
Openphone | Call Recording Call Conference Call Routing Auto-attendant | Standard: $13 per user per month Premium: $20 per user per month Enterprise: Price on request | |
Grasshopper | Unlimited free calls and texts in Canada and the US Offers toll-free numbers, vanity numbers, and local numbers Custom greetings Call forwarding | Solo: $26 per month Partner: $44 per month Small Business: $80 per month | |
Mightycall | Call Forward to any device Call Conference Call Routing after-hours calling | Small Team: $15 per user per month Business: $20 per user per month Enterprise: $150 per user per month | |
ConXhub | Call Forwarding Call Conference Call Routing Call Recording | Bronze Package: $10.50 per month Silver Package: $14 per month Gold Package: $16.80 per month | |
Google Voice | Voicemail transcripts Unlimited text messaging in the US Multi Level auto attendant Personalized voicemail greetings Audio & video conferencing Integration with Google Meet & Calendar | Starter: $10 per user/month Standard: $20 per user/month Premier: $30 per user/month | |
Sideline | Call Forwarding Call Conference Business Hours Setting Spam blocking | Standard: $9.99 per month Pro: $14.99 per month | |
Line2 | Call Forwarding Call Conference Call Routing Call merging | Standard: $13.75 per user per month Pro: $15.99 per user per month |
1. CallHippo
One of the most comprehensive business phone systems, CallHippo is a fast, easy, and feature-rich second phone number app. It has interesting features like Smart Switch and Call Analytics.
Smart Switch allows you to choose between service providers before calling to gain maximum call connectivity. With Call Analytics, you can analyze team performance and call data to make your business more efficient.
Being a VoIP-based calling system, CallHippo can work from your desk phone, mobile phone, cordless phone, or desktop. It provides you with a free local number, a toll-free number, and international numbers. It allows you to call to and from more than 50+ countries like the US, Canada, the UK, Thailand, India, New Zealand, etc.
Key Features:
- It offers business services like calling and voicemail.
- Its calling service includes features like Smart Call Forwarding, Call Transfer, Call Conference, Call Queuing, Call Barging, and Call Recording.
- Some other helpful features include Power dialer, Global Connect, Auto-assist (IVR), and On-hold music.
- Numerous system integrations, like Zoho CRM, Slack, Hubspot, Zapier, and more.
- Its voicemail service has features like Personalized voicemail messages, unlimited voice mailboxes, and voicemail-to-email.
- It comes with a 10-day free trial.
Pros:
- It has a very fast setup, with the app being operational in under 3 minutes.
- CallHippo is highly cost-effective.
- The app has responsive and helpful 24 x 7 support.
Cons:
- The user interface is run-of-the-mill.
- There might be issues with payments as there are no refunds.
- Call quality can be uneven at times.
Pricing:
- Basic: $0 per user per month
- Bronze: $16 per user per month
- Silver: $24 per user per month
- Platinum: $40 per user per month, available only on an annual subscription
2. Hushed
Hushed is one of the best secondary phone number apps for privacy-focused users. It has a unique feature. With this app, you can conceal your caller ID and even burn the number afterward. In that respect, Hushed gives you the benefit of a burner phone without any investment in an actual burner.
You can use Hushed on Android and iOS-based devices. You can access it via any device that has WiFi or data. It offers local numbers in more than 60 countries, including the US, Canada, the UK, Australia, Spain, Mexico, and Brazil.
It also offers international and toll-free numbers. With this app, you can add and manage multiple numbers.
Key Features:
- You can call, send text (SMS) and picture messages (MMS).
- It has Call Forwarding and Call Routing.
- It has an auto-reply feature for text messages.
- It lets you record and customize voicemail.
- The app can be integrated with DropBox or Slack.
- It comes with a 3-day free trial.
Pros:
- Hushed offers plenty of customization options.
- You have unlimited texting and calling facilities in North America.
- You can use custom voicemail greetings for callers.
Cons:
- The per-call and per-text plans have a high cost.
- Available texting options are rather limited.
- The app’s user interface is not attractive.
Pricing:
- Prepaid plans: Starting at $1.99. Prepaid plans with durations of 7, 30, 90, or 365 days.
- Unlimited Subscriptions: Starting at $3.99 per month with 20% off for yearly subscriptions.
- Pay-as-you-go International plans: Starting at $4.99, which includes $1 in credits.
3. Phone.com
Phone.com is a high-quality second phone number app. It pays a good deal of attention to caller security and privacy. Its customer service is also top-notch. One of its unique features is the capability to sync your address book. This feature lets you call any number from your contacts easily.
You can use Phone.com on Android and iOS-operated devices. You can also add it to your mobile phone account and use your carrier’s network to make phone calls via Phone.com. This app provides you with local, international, toll-free, and custom phone numbers. Local numbers are available in 25+ countries, including Australia and Canada.
Key Features:
- It comes with calling, texting on any local number, and live chat features.
- There are several calling features like Call Blocking, Call Forwarding, Call Screening, Call Routing, Call Recording, and Call Conference.
- You can get notifications for incoming calls and a unique Caller ID.
- The app plays music when the phone is put on hold.
- You can create and organize groups and extensions.
- It has a 30-day money-back guarantee.
Pros:
- The Phone.com app has a fast and easy configuration.
- You can create custom schedules.
- The app offers personalization through greetings, messages, voices, and music.
Cons:
- There are no advanced collaboration tools.
- You get a single phone number only for each user.
- The price is on the higher side.
Pricing:
- Basic Users: $11.99 per user per month billed annually; $14.99 per user per month billed monthly
- Plus Users: $15.99 per user per month billed annually; $19.99 per user per month billed monthly
- Pro Users: $23.99 per user per month billed annually; $29.99 per user per month billed monthly
4. Nextiva
Nextiva is a popular app for a second phone number for business. It is an excellent app for call centers because of its real-time tracking of caller information. It also has other useful features like centrally managed data and communication, which help call center businesses.
Nextiva is currently operational only in the US, but it offers both local and international calling and numbers. You can get local phone numbers based in Canada, the UK, the US, and Puerto Rico.
Key Features:
- The app offers online fax, text, and calling services.
- It comes with features like Call Forwarding and Call Routing.
- The app’s Auto-feedback mechanism and auto-attendant (IVR) features help manage call loads better.
- Nextiva has a voicemail transcription feature as well.
- You can use professionally recorded greetings for callers.
- The app has a 30-day free trial.
Pros:
- You can get a real-time view of customers and interactions.
- An interesting feature is the anonymous call rejection option to prevent blacklisted callers and anonymous calls from calling.
- You can get multiple numbers per user.
Cons:
- The app does not have a location-tracking feature.
- The pricing is complicated, and the number of users impacts the surge in pricing.
- Features like texting, video conferencing, and integrations require an upgrade.
Pricing:
- Essential: $18.95 per user per month billed annually; $25.95 per user per month billed monthly
- Professional: $22.95 per user per month billed annually; $30.95 per user per month billed monthly
- Enterprise: $32.95 per user per month billed annually; $40.95 per user per month billed monthly
5. GoToConnect
GoToConnect is the best secondary phone number app for remote agent management. You can use call flows to create visual patterns for post-business-hours calls, so your business does not suffer. The app also generates real-time predictive data.
An interesting feature of the app’s call analytics is that it monitors and analyzes calls by day, time, length, location, and issue.
You can run this app on iOS, Android, Linux, macOS, and Windows devices. This means that you can use your mobile phone, tablet, or desktop to use GoToConnect. It also offers free international calling and many other helpful features.
It was originally known as Jive and was part of LogMeIn’s GoTo software suite. Currently, it merges Jive’s hosted PBX system, LastPass, and GoToMeeting.
Key Features:
- GoToConnect offers messaging, virtual voicemail, video meetings and conferencing, and audio conferencing.
- You get multiple numbers, customizable dial plans, a drag-and-drop system for Call Routing, Number Porting, and Call Transfer facilities.
- You can customize messages and greetings.
- Conference meetings have an unlimited duration, and you can view up to 25 video feeds.
- The app has integrations with Slack, Zendesk, GoTo, Marketo, and MS Teams.
- It comes with a 14-day free trial.
Pros:
- GoToConnect offers a 99.999% uptime Service Level Agreement (SLA).
- It provides the unique advantage of long-term recording storage of 1 year.
- It is cheaper, and its pricing scheme is easy to understand.
Cons:
- This app can suffer from poor audio quality.
- There are issues with the support center, and you might struggle to get issues resolved.
- Calling from WiFi-only mobile phones is poor, with Call Dropping, Call Failure, and Call Interference issues.
Pricing:
- Basic: $27 per user per month
- Standard: $32 per user per month
- Premium: $43 per user per month
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6. OpenPhone
OpenPhone is a business-focused second phone number app with helpful features like dedicated phone numbers, phone number sharing, and multiple numbers per user. You can text from your computer, tablet, or smartphone through this app. It also has a call flow design to direct callers and take messages.
This app is designed for iOS and Android devices. It gives local numbers for the US and Canada local numbers and allows unlimited calling, SMS, and MMS to these countries. You can also get a toll-free phone number from OpenPhone. In fact, it gives you one free US, Canadian, or toll-free number per user when you sign up.
Key Features:
- OpenPhone has both talking and texting.
- It includes features like Call Recording, Call Forwarding, Call Conference, Call Routing, and Auto-attendant (IVR).
- It sends Auto-reply to texts and can schedule text messages.
- Some other features are Direct Team Messaging, Internal Threads, and Voicemail Transcription
- It has integrations with Slack, Zapier, Gmail, and HubSpot.
- The app comes with a 7-day free trial.
Pros:
- You can set business hours to prevent getting calls at other times.
- You can customize caller IDs to identify callers.
- It gives you the option of Call Transfer to another US or Canadian phone number.
Cons:
- Users can face phone call lag in some locations.
- There is no custom ringtone.
- There are issues with porting phone numbers from other service providers.
Pricing:
- Standard: $13 per user per month billed annually; $17 per user per month billed monthly
- Premium: $20 per user per month billed annually; $25 per user per month billed monthly
- Enterprise: Price on request
7. Grasshopper
Grasshopper is a versatile second phone number app you can use from your mobile phone, landline, or desktop. It is designed for iOS, Android, and desktop-based devices.
With Grasshopper, you get local numbers and unlimited calls in the US and Canada. You can also get toll-free numbers and vanity phone numbers from Grasshopper. It also lets you send unlimited SMS, MMS, and group messages in the US.
Key Features:
- It provides calling, texting, and voicemail.
- Grasshopper has several calling features like Call Forwarding, Call Routing, and simultaneous Call Routing of multiple calls to other numbers or team members.
- You get the virtual number porting and multiple numbers per user.
- The app has features like Voicemail transcriptions and custom voicemail greetings.
- It also allows you to send faxes via Email.
- It comes with a 7-day free trial.
Pros:
- Every feature is included in every plan.
- The payment is based on the number of phone numbers and extensions.
- You can get a full view of your business communications across multiple channels.
Cons:
- The Data Analytics feature is chargeable.
- There is no international SMS facility, and you cannot send an SMS from a toll-free number to a Canadian phone number.
- Grasshopper lacks modern phone features like Call Recording, Shared Phone Numbers, and Integrations.
Pricing:
- Solo (1 number, 3 extensions): $26 per user per month billed annually; $29 per user per month billed monthly
- Partner (3 numbers, 6 extensions): $44 per user per month billed annually; $49 per user per month billed monthly
- Small Business (5 numbers, unlimited extensions): $80 per user per month billed annually; $89 per user per month billed monthly
8. MightyCall
MightyCall is a pocket-friendly app for second number for a business that has a unique feature. Unlike most other second business phone number apps, it has CRM integrations. It also provides multiple numbers, unlimited calls, and the convenience of calling from your PC via softphone.
The app works on Android and iOS devices. The MightyCall app gives you local, international, and toll-free numbers. The local numbers can be based in Argentina, Australia, Brazil, China and 21+ other countries. You can also get a local phone number based on your preferred area code.
Key Features:
- It offers personal calls and international calls, text messaging, picture messaging, and voicemail.
- There are several useful calling features like Call Forward to any device, Call Recording, Call Conference, Call Routing, and after-hours calling.
- For incoming calls, you get options for accepting the call, declining it, or sending it to voicemail.
- You can get voicemail notifications as well as voicemail-to-text and voicemail-to-email features.
- MightyCall has integrations with Google apps, HubSpot, Zapier, and other CRM software.
- It comes with a 7-day free trial.
Pros:
- It has a highly user-friendly interface.
- The app provides you with a full history of your business communications.
- You can make and receive calls on a device of your choice.
Cons:
- Poor customer support can be an issue.
- There are few unified communication features.
- The auto-attendant does not have self-service or voice support.
Pricing:
- Small Team: $15 per user per month
- Business: $20 per user per month
- Enterprise: $150 per user per month
9. ConXhub
ConXhub is one of the best second phone number apps for small businesses and solopreneurs because of its low operational cost. In addition, it uses real phone lines, so there is no data consumption, which makes it highly budget-friendly.
This app can work on devices with iOS and Android operating systems and your desktop. It provides local, toll-free, and international numbers on the same mobile phone. It covers many geographies and provides local numbers in American Samoa, Argentina, Australia, and 61+ more countries.
Key Features:
- ConXhub offers services of calling and SMS.
- The app has calling features like Call Forwarding, Call Routing, Call Conference, and Call Recording.
- It gives you bulk messaging and message scheduling options for more efficient business communication.
- You can get unlimited numbers, temporary numbers, and even burner numbers.
- It has CRM integrations with several systems.
- It comes with a 7-day trial with a money-back guarantee
Pros:
- You can make very high-quality HD calls.
- ConXhub has good tech support.
- You can get unlimited numbers and profiles on a single mobile phone.
Cons:
- ConXhub has a confusing user interface.
- The pricing can be complicated and overwhelming because of multiple plans for various separate services.
- The app can be difficult to set up, and you might need help.
Pricing:
ConXhub’s pricing is different for its services and plans.
- Verification
- Bronze Plan: $1.40 per month
- Silver Plan: $3.50 per month
- Gold Plan: $ 7 per month
- Call Forwarding:
- Bronze Package: $4.20 per month
- Silver Package: $5.60 per month
- Gold Package: $8.40 per month
- ConXhub Business Suite
- Bronze Package: $10.50 per month
- Silver Package: $14 per month
- Gold Package: $16.80 per month
- Ultimate Superphone:
- Bronze Package: $5.60 per month
- Silver Package: $7.70 per month
- Gold Package: $10.50 per month
- Messaging: The prices for messaging services start at $2.40 and end at $18.
10. Google Voice
Google Voice is one of the most well-known and best second phone number apps. It has been around for a while, indicating that it’s popular enough for Google to keep it on the board. However, it has not been updated in a long time, so some of its features lag behind other similar apps.
Google Voice works with your Google account and Google Workspace accounts in some geographies. You can use it on iPhone, Android, or the Web.
It comes with local and international free numbers, unlimited calling and texts within the US, and unlimited calls from the US to Canada. In addition, you can sync your data and calling across devices, making it easier to communicate on the go. It also lets you personalize your settings.
Key Features:
- Google Voice has calling, text messaging, and voicemail features.
- It offers Call Forwarding, Spam Filter, and Number Blocker features.
- It has a web interface from which you can send text messages and listen to voice messages.
- The app has an advanced voicemail transcription facility.
- Integrations are with Google Meet and Google Calendar, but every plan includes Gmail, Google Drive, Jamboard, Google docs, and other Google apps.
- It is completely free to sign up!
Pros:
- The interface and the app are user-friendly.
- It gives you options to back up your communications and has an easy-to-search history.
- There are no ads.
Cons:
- You cannot call from the web interface.
- It is missing some modern business-oriented features like toll-free number, call recording, etc.
- An upgrade is needed for the auto-attendant feature.
Pricing:
- Calls between your Google Voice number and other US numbers are free. For other calls, the following rates apply.
- Starter: $10 per user per month
- Standard: $20 per user per month
- Premier: $30 per user per month
11. Sideline
Sideline is among the best apps for second phone number that is mainly used for text messaging. Its unique feature is that it works on your carrier’s signal, not VoIP. It uses the carrier’s voice calling and texting minutes. However, you can get internet-based calling if you activate VoIP.
Sideline works on Android and iOS platforms. It gives you vanity numbers, local numbers, numbers with local area codes, and toll-free numbers. You can also port your phone number from your mobile, landline, or other apps.
This app supports local numbers in almost every country, though unlimited calling is available only in the US. It is fully a mobile app, and its web-based version cannot be used for calling.
Key Features:
- Sideline has calling, texting, and voicemail for business users.
- Features of calling include Call Conference, Routing, Forwarding, Business Hours Setting, and Spam blocking.
- Its messaging service has many useful features like SMS, MMS, group messaging, Auto-replies, Text-marketing tools, Text message templates, and the option to Save and Reuse old messages.
- It gives customized caller IDs, business voicemail messages and greetings, voicemail-to-text transcription, and auto voicemail.
- With Sideline, you also get shared numbers and multiple numbers to help in teamwork.
- It comes with a 7-day free trial.
Pros:
- Sideline has an easy-to-use interface.
- You can choose unique ringtones.
- Frequent updates and bug fixes keep the app working smoothly.
Cons:
- The cost is high compared to similar apps.
- It has no Call Recording and integrations.
- Some features, like international calling and auto-attendant, work only with an upgrade.
Pricing:
- Different plans have different features, but no plan has all features.
- Standard: $9.99 per month
- Pro: $14.99 per month
12. Dingtone
Dingtone is an unusual second phone number app because of a couple of different features. Firstly, it is a free app. Secondly, it works on credits. You can make calls and send messages using credits. To earn credits, you can log in daily or play games. You can also buy credits.
Dingtone can be run on iOS and Android platforms. You can get a local US number and international phone numbers for the UK, India, Italy, and 11+ more countries. Dingtone offers both local and international calling. You can also get multiple numbers and port your number into or out of Dingtone.
Key Features:
- You can use the app for calling (including HD Voice calls), texting, and video calls.
- Dingtone has Call Conference, Call Forwarding, Call Routing, and Call Recording facility.
- You can send messages to more than 160 countries.
- It also provides business features, like voicemail, Call Blocking, etc.
- It has integration with Facebook.
- It is a free-to-subscribe app.
Pros:
- Call rates are low.
- The app can detect your phone number automatically.
- There are no ads.
Cons:
- Switching between internet sources (WiFi and Data) causes call distortion.
- You need to use the number at least once every 10 days and maintain a minimum balance of 1 credit to avoid losing the number.
- The concept of credits is confusing due to a lack of information about their use.
Pricing:
- Dingtone to Dingtone calls are free internationally.
- For calls to other numbers, rates differ by geography. Some sample rates are:
- US: 0.9 credits/minute
- UK: 1 credit/minute
- India: 2 credits/minute
- Brazil: 1.35 credits/minute
- Russia: 3.2 credits/minute
13. Line2
Line2 is one of the best second phone number apps for new and small businesses because of its affordable pricing and mobility. It is a cloud-based app that can work over WiFi, Data, or your mobile carrier’s minutes.
In addition, this app is designed to work on multiple platforms, including iOS, Android, Mac, and Windows. So, you can use it from multiple devices like your mobile phone or desktop.
Line2 offers local numbers in the US and Canada. It also offers multiple numbers, toll-free numbers, and vanity numbers. You can also pick a number from a local area code of your choice. You can make unlimited calls in the US and Canada using this app.
Key Features
- You can call or text using the Line2 app, which also has voicemail.
- It offers features like Call Conference, Call Forwarding, Call Routing, Call Recording, and Call merging.
- You can send unlimited free texts within the US.
- It comes with business features like voicemail transcription, after-hours calling, and auto-attendant.
- The app supports up to 5 local and toll-free numbers on an account.
- It comes with a 30-day free trial
Pros:
- All its plans include free calling for up to 99 users.
- Line2 app is easily customizable.
- It is easy to use and navigate.
Cons:
- Most business features require upgrades (Auto-attendant, Call Recording, Voicemail transcriptions)
- The app automatically logs out users who are not active.
- Customer support is not very responsive.
Pricing:
- $13.75 per user per month, billed annually; $15.99 per user per month, billed monthly
Final Words
Every business has its unique needs and challenges. Therefore, any communication system it uses needs to cater to those needs and challenges.
Now you have seen the features, pros, and cons of some of the best second phone number apps in the market today. With this information at your fingertips, you should be able to decide which one is best for your business more easily.
FAQs
1. How to choose the best second phone number app?
You can choose the best second phone number app based on the features and cost. Of course, every app has pros and cons. And you can decide the app that is most suitable for you based on how well the app’s features and cost meet your business’s unique needs and challenges.
2. Is there a free second phone number app?
Yes, you can definitely get a second phone number for free. Some second phone number apps have a free subscription or free options. Some examples are CallHippo, Google Voice, and Dingtone. Most other apps also offer free trials to check if the app suits your needs.
3. Which app is best for getting 2nd phone number?
Which is the best 2nd phone number app depends on what your requirements are. Different apps have different features and pricing plans. What is best for you will depend on which features and pricing match your needs and budget the most.
4. Can I have 2 numbers on the same phone?
Yes, you can have 2 numbers on one phone. You can get a second SIM card from a traditional mobile phone carrier if you have a dual-SIM phone. But, if you have a single-SIM phone, you can get 2 numbers on your mobile through virtual phone numbers. Even if you have a dual-SIM phone, you can still get a virtual number as the second phone number.
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