What Is a VoIP Number and How To Get One?
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What is a VOIP Number?
VoIP phone number (Voice over Internet Protocol) is a virtual phone number that facilitates phone calls using an Internet connection.
Voice over ip number are real phone numbers assigned to a user, not to a specific line. VoIP phone number is also called extensions, and they typically have a Direct Inward Dial (DID) phone number that the public can access.
However, you can use IP phone number from any internet-connected device, including desktops, laptops, tablets, smartphones, and VoIP phones.
A VoIP no. also supports mobility, often costing half as much as traditional phone services. Moreover, the number itself doesn’t have a specific device or geographical location.
How Does a VoIP Phone Number Work?
Voice over IP (VoIP) calls are initiated from a digital data network, such as a wired or wireless enterprise LAN (Local Area Network) or cellular service.
VoIP uses the internet to ensure good call quality even when making long-distance calls between continents or countries. Additionally, VoIP does not require a specific internet bandwidth. Even mobile phones with LTE, 4G, and 5G networks can transmit voice over data networks.
If you want a number for your business, you’ll need to obtain a business voice over IP phone number, which you can receive when you sign up for a VoIP service.
You can then make outgoing calls and receive incoming calls over the Internet or VoIP network rather than via the PSTN (public switched telephone network – the traditional phone network using phone lines)
All you need for a VoIP call is a reliable Internet connection and a phone or computer connected to your VoIP account.
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Types of VoIP Numbers
Here is a list of the four major types of VoIP phone numbers your business can use:
1- Local phone numbers
These numbers can be purchased in any country with their country and local area codes. Local phone numbers help your business stand out locally and simplify customer communications.
2- International phone numbers
VoIP allows you to acquire international numbers in countries other than your country of operation, which gives you a global presence even if you do not have any physical offices elsewhere.
3- Toll-free numbers
Customers can call these numbers without being charged. The business pays the call charge. Examples include 800, 855, 877, 888, etc.
4- Vanity phone numbers
There are two types of vanity numbers: local phone numbers or toll-free numbers that enhance your brand recognition with personalized, brand-centric phone numbers. Text strings are used in conjunction with number prefixes.
Features Of VoIP Phone Number
Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.
Choose from multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect helps you know the right time to call your international clients.
Each user can choose to have calls forwarded to several phones, to remain reachable even on the go.
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
A Call Queue places incoming calls in a line when the agent is busy attending to other customers.
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Record every call on each of your numbers to better monitor your performance as a team.
Receive voicemails by email in your inbox. Play them directly from your email.
Track your phone support performance. Measure the percentage of missed calls, call load of each teammate, etc.
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
How Do I Get a VoIP Phone Number?
Following are the four steps to getting a VoIP number for your business:
1. Select a VoIP provider
You’re not restricted to one or two major telephone companies, as numerous VoIP providers are available. This gives you the option to compare plans and choose the right one for your business. Consider the following elements when determining how to utilize your business phone line of voip:
- High-quality service
- Customer support
2. Get your number
You can now choose the phone digits or transfer an existing number to your new voice over ip number.
3. Consider getting a toll-free number
A VoIP provider may include an 800 toll-free number, making even the smallest business seem big. First, decide whether you need a toll-free number and request it from your provider.
4. Setup your system and start making calls
Depending on which provider you use, you will have different setup instructions. Sometimes you can plug in a desk phone or download the app and start making VoIP calls.
Be sure to configure your VoIP number to begin taking advantage of automated call routing and other VoIP benefits.
- Free Number1
- SDAP : Patent Pending Technology
- Shared Inbox
- Paid Call Recording
- Target Vs Achievement
- Campaign Management
- Everything in Bronze +
- Role based access control
- Free Call Recording
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Internal Team Calling
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Call Tagging
- Reports via email
- Everything in Silver +
- Dedicated Account Manager
- Sticky Agent
- Power Dialer
- Voice Broadcasting
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Forward to Multiple Device
- Call Whisper
- Pause-Resume Recording
- Download Call Recordings
- Call Script
- Intelligent Reports/Analytics
- Everything in Platinum+
- Unlimited Free Dashboard Users
- Intelligent Call Recording
- Get a free trial
- Personalized Onboarding
- Prioritized Custom Development
- Advanced Integrations
- Bring Your Own Carrier (BETA)
- Custom Integrations
- Custom Reports
- Annual Business Review
- Dedicated Account Manager
- IP White Listing
- App Blocking
- Dedicated Customer Success Manager
- Post Call Survey
- Audit Logs
- Automatic machine detection
- 2FA (Two factor authentication)
*The Platinum plan is available on annual subscription only
Why Businesses Should Use VoIP Number?
1. Real-time Collaboration
Impress your clients by sharing the details on the go from anywhere and at any time. You can also address any given issues without being tied down to a particular office or desk. Just carry a phone with you, connect it to the internet, and enjoy the best VoIP phone service worldwide.
2. Global Connectivity
With our best VoIP phone let go of all the geographical limitations and grow your business across the globe. You can run your business and manage the team sitting across seven oceans with ease and efficiency!
3. Plans As Per The Requirement
CallHippo is one of the VoIP service providers that have multiple plans in store for you – Silver, Bronze, Platinum & Enterprise. Based on your business requirements, select the one that you find best suitable. With this VoIP phone number, you only pay for what you use.
4. Incredible Customer Service
By focusing on customer requirements and addressing their problems on time, you can impress your clients. Ensure two-way communication in the form of calling, messaging, and voicemail to solve their issues whenever required with a small business VoIP phone number.
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Frequently Asked Questions
What is a non-fixed VoIP phone number?
Unlike traditional phone numbers, a non-fixed VoIP phone number doesn’t have any physical address. They can be attached to any geographical location. It is also known as ‘virtual phone number’ and can be obtained by simply creating an account on the service providers’ website. They don’t require any address or ID proof which is otherwise required in case of landline number. A valid email suffices the purpose.
Non-fixed voice-over IP phone number is a great way to gain flexible communication as they can be operated from any of the data-driven devices.
Can you trace a VoIP number?
Tracing the exact location of voice over ip number is very difficult as VoIP comes without any geographical boundaries. They are not associated with a particular location. There is no area and country code attached to them, leading to difficulty tracking. However, if the business/person has registered it by its name, then you can trace it down by searching in online/offline directories. There are special phone number tracking apps and websites for this job.
If you have identification or caller ID service activated in your phone, then also you can trace down the VoIP number. However, always keep in mind that results are not 100% accurate.
Can VoIP numbers receive texts?
Yes, your VoIP phone number can receive and send text messages. To do the same, you have to make sure that you have valid VoIP subscription, VoIP calling app downloaded on your data-driven device, and it is connected to an internet connection.
Once it’s all done, you can use our VoIP number as your regular phone number which can make calls, send SMS, and record a voicemail as well. Your text sending/receiving facility is free of cost with almost every premium cloud telephony plan. It’s better to inquire with the service provider about this facility.
What is a Voice over IP phone number used for?
A VoIP number can be used for various purposes when implemented right.
You can use it to make/receive cost-effective inbound/outbound calls. Unlike landline phone numbers, VoIP works over an internet connection making the call incurring charges way too affordable. Even, it can make international calls without much of a hefty bill.
With features like call forwarding, call recording, IVR, on-hold music, and call waiting, it renders great calling experience to the caller and helps you attain great customer satisfaction.
As it is a cloud telephony system, it helps you set-up a remote location workspace and explore global opportunities without any financial crunch. With an integrated CRM module, it reduces your operational efforts, automate menial tasks, and improves your productivity.
How to choose a VoIP phone number for business?
Choosing VoIP for your business should be done by paying due attention to below-mentioned points –
Know your business requirement – Try to figure out how many extensions you’ll be needing and whether you want to set-up a remote workstation or not.
Pay attention to the costing – Check the international and national calling rates and free facilities. Some of the leading VoIP phone number providers offer pre-set business plans. Compare them thoroughly and find out which is the most beneficial.
Pay attention to the feature suite – Some of the key features that your VoIP number should have by all means are call forwarding, on-hold music, voicemail transcribing, IVR, and auto call answering.
Look out the company’s reputation and market presence – Always make sure that you purchase it from the service provider which has a global presence and great customer support.
CallHippo could be your best ally as a VoIP phone number service provider, no matter how large or small is your business.
Why should I buy a business VoIP phone number?
Business VoIP phone number is one of the key tools that you need to run operations easily. By building a unified communication platform for your business, this cloud telephony system helps you communicate at every vertical without putting much of a financial burden.
It is also required to render great customer service experience. It comes with some of the key features like call forwarding, call waiting, IVR, and on-hold music to assist customers professionally and rapidly.
While you are seeking to enhance the team productivity, business VoIP phone number helps you by automating operations like call recurring, voicemail transcribing, call analysis, and reporting.