It’s 2018 and the meteoric rise of virtual/cloud telephony in the business communication landscape is well-document and often repeated. Today, the concept has found wide-scale acceptance in various industries across various sectors, but the business sector especially has shown high adoption rates. With the recent rise in the number of startups, the use of cloud telephonic solutions and virtual phone systems has surged. With every other solution moving to the cloud, there is no reason that your communication systems shouldn’t. And businesses have taken this development in stride. Small businesses and startups have a lot, if not the most, to gain from implementing a virtual phone system. So, with the rise of SMBs and startups, the popularity of virtual phone numbers, with their host of amazing utilities and features, has also skyrocketed worldwide.

One of the major reasons why cloud telephony has been embraced by businesses is that it has enabled businesses of all sizes to expand to markets that are physically out of their reach. They have been able to widen their customer base many times over because of the increased ground they can cover without having to move an inch.

One country that businesses of nearly every other nation have its eyes on is the USA. Having a loyal customer base in the United States is every businessman’s dream. Let’s have a rundown of 8 of the most sought-after cities in the United States, and how having a cloud based virtual phone system can help you win a place in their residents’ hearts:

New York City

When one thinks of the United States, it is either New York or Los Angeles that first pops into one’s head. New York is a diverse, multicultural, multi-ethnic melting pot of a city. It has 8.4 million people, is a huge tourist attraction and business hub. Finance, retail trade, healthcare, and manufacturing are some of the city’s oldest and most important industries. No matter what business you run, there’s probably an NYC demographic that it could potentially serve because NYC has residents from all over the world. A New York virtual phone system will connect you to your most promising customers in NYC. with New York virtual numbers, you are guaranteed to get a response, yes, even from those grumpy New Yorkers! When they see a familiar local area code number of US, they will be less hesitant about receiving a call. Once your salesperson has a foot in the door, she can easily convince the customer to make the purchase. A New York virtual phone number is what makes that initial contact possible and successful.

Los Angeles

Los Angeles is more than just Hollywood and beaches, although those two do contribute greatly to its revenue and status as a tourist attraction. Retail and healthcare are huge in LA too, and entertainment does employ a significant portion of the city’s population. Professional services and the IT sector also employ a sizeable percentage of the city’s residents. A Los Angeles virtual phone number can help you tap the most sought-after clients in the city. In fact, when you opt for a local Los Angeles virtual phone system with specific area code, you compel your customers to pick up the phone. The 13+ million people in Los Angeles present an immense opportunity for your business to proliferate with the help of a Los Angeles virtual phone number. Once you do manage to break through, a Los Angeles virtual phone system from a good service provider is all you need to top notch customer support.


The ‘Windy City’ of Chicago boasts the third-largest population size among US cities. The city is well known for its architecture and museums!  Chicago’s economy depends heavily on the transportation & distribution, publishing, and manufacturing industries. The city is home to 29 Fortune 500 companies. If you have a Chicago virtual phone number, you have the opportunity and scope to connect with not only potential customers but also potential business partners with a Chicago virtual phone system!

With advanced features of a Chicago virtual phone system such as call analytics, call forwarding and re-routing, and RingAll, rest assured that your customers will respond the way you want them to. 


Miami is a major U.S port city with a population of about 5.5 million. It is a leader when it comes to financing, commerce, media, entertainment, and international trade. A Miami virtual phone system will come in handy when you want to connect with the diverse, multi-ethnic Miami crowd. Miami has been consistently ranked as one of the richest US cities, and a Miami virtual phone number gives you the most cost-effective solution for all your business communication needs in Miami. If it’s business growth you’re looking for, a Miami virtual phone system is the perfect companion. It doesn’t matter if you’re sitting in a completely different US city, or in a different country for that matter, a Miami virtual phone number will help you build that much-needed rapport with your customer base in Miami.


Houston is the fourth-most populous city in the US. Houston’s economy has a strong foundation in energy, aeronautics, transportation, and manufacturing. If your business happens to fall in one of these sectors, you’re in luck and have a great chance to expand and explore further areas of your trade with a Houston virtual phone number. Fun fact: it’s known as the Space City because of the famous NASA Johnson Space Center being located here! It has the second-highest number of Fortune 500 company headquarters (after New York) within its city limits. So the opportunities to get new business and repeat business from customers of all kinds by signing up for a Houston virtual phone system, are boundless. Get amazing flexibility and mobility with your Houston virtual phone number. Set up virtual support centers and collaborate effortlessly with your team with the Houston virtual phone system from wherever you are.


Phoenix is the most populous US capital city with a population of 1.6 million. It originally had an agriculture-dependent economy but now has an economy that is largely dependent on real estate, finance, manufacturing, retail trade, and healthcare. It might be a good idea to enlist for a Phoenix virtual phone system in order to forge ties with the residents of this city. The Phoenix virtual phone number will fast-track your communication with Phoenix-based clients and customers, while also making it easy for them to reach out to you on your Phoenix virtual phone system.


Boston is one of the oldest and most historically significant cities in the United States. It is a world leader in innovation and entrepreneurship, boasting nearly 2000 startups. Therefore the scope of a Boston virtual phone number is immense if you run a startup, you’ll be in a similar company and your peers will also be in the market for a Boston virtual phone system. Boston’s population of 685,094 is in easy reach with a Boston virtual phone number. Being an international center for higher education, the city provides a sizeable portion of youth whom you can market your products/services to using a Boston virtual phone system. Waste no time in getting a Boston virtual phone number if your business happens to be in the law, education, professional services, information technology or biotechnology sector!

San Jose

The city of San Jose is located right in the middle of the burgeoning hi-tech industry; it has earned the nickname of the Capital of Silicon Valley. Every other tech startup is located in San Jose or has plans to move here. It has the 3rd highest GDP per capita in the world, which should give you some insight into the level of affluence of the customers you could be targeting here. Nevertheless, a San Jose virtual phone system can help a newly funded tech startup that wants to connect with customers and clients in a cost-effective manner. Also, established businesses could do with a superior communication solution which doesn’t end up burning a hole in their pockets, which is what a San Jose virtual phone number provides. Your business does not necessarily have to be tech-based for making full use of a San Jose virtual phone system because if you’ve got the right marketing and sales strategy in place, a San Jose virtual phone number is the perfect accompaniment to boost your business communication.

Now that you have a clear overview of what customers in these lucrative US cities are looking for and some idea about what you should do in order to cater to those needs, there should be no hesitancy on your part to invest in a cost effective virtual phone system as soon as possible. In fact, the way we see it, you should do it pronto if you plan to expand your business in any of these 8 US cities, or any other North American city. Virtual phone numbers are a foolproof method of accumulating new customers and growing your customer base. So, go forth and invest in one now!

Updated : July 23, 2021


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