Imagine you are traveling and you receive an urgent voice call in your official email inbox. Your business has a number with the Edmonton area code although your office is in Ottawa. Welcome to the world of VoIP.
Phone calls through voice over internet protocol just like emails travel over the internet as data. This service is a must-have for all types of businesses as it not only decreases the cost of telecommunication but also increases overall productivity.
Types of UK forwarding numbers:
There are 3 types of UK forwarding numbers that are generally used by businesses. They are:
- UK Freephone numbers (Toll-free number)
- National 03 numbers
- UK local numbers (01/02)
Each comes with its unique benefits, drawbacks, and business uses.
Pricing is based on the following factors:
- Monthly subscription fees
- Call forwarding rates
- Setup free
- Add on features
United Kingdom national codes:
UK toll free = +44-081
UK toll free 800 = +44-000
UK toll free 808- CORP = +44-009
The United Kingdom toll-free high volume = +44-003
For resolving the communication challenge, companies can buy UK virtual codes like:
- London = +44 20
- Birmingham = +44 121
- Manchester = +44 161
- Glasgow = +44 141
- Newcastle = +44 191
- Sheffield = +44 114
- Liverpool = +44 151
- Leeds = +44 113
VoIP is capable of providing features that conventional phone technology can’t offer. With traditional phones, there has been a limitation due to their physical location. Whereas Virtual phone number has solved the issue of boundary limitation; thus, avoiding pricey PBX systems.
Now you can forward a phone number to any physical location anywhere in the world and on almost all types of virtually compatible devices.
Why buy a UK local phone number?
The business sector in the United Kingdom is booming. Invest in UK phone numbers and give a boost to your business in the UK’s competitive market. It will give huge competitive advantage.
It will be a 10 digit number with multiple numbers mapped behind it. It can be either a landline or a mobile phone virtual number.
When the UK business number receives a call, it gets forwarded to one of the mapped numbers.
Benefits of having a virtual number in the United Kingdom:
Centralized business virtual number:
Having a single virtual phone number act as a centralized business phone number for multiple agents or departments.
Scale your business:
Along with adding more departments and agents to your business, you can also add as many phone numbers as you want. This helps you eliminate the need to update your business contact number with the scaling of your business.
Establish your support call center:
With a UK virtual phone number, you can establish your support call center through UK virtual phone number features in a concise time; thus, enhancing the convenience and providing the highest level of customer service.
A virtual phone number allows you to:
- Establish a virtual office across the world.
- Seamlessly connect between offices.
- Be mobile.
- Eliminate traditional equipment and phone lines.
- Eliminate the physical office.
Features and advantages:
Having a virtual phone number has increased flexibility and mobility and has led to increased productivity of an organization as it allows the employees to do multiple tasks without any interruption.
It is one of the convenient ways to connect with both national and international networks.
But, in spite of all that, you can still face some issues of voice quality if you don’t select the right service provider.
When we talk about quality and efficiency in providing virtual phone number service, it is undoubtedly Callhippo.
They are cheaper compared to the other services, and most importantly they provide good voice quality.
CallHippo, which is one of the best virtual phone number providers in the UK, is a software provider that meets all your business requirements that need phone support systems.
Let’s look into some of the unique features of having a virtual phone number:
1. Call transfer:
To stay ahead in today’s competitive market; organizations should be able to stay connected with their loyal clients at any point in time.
Another beneficial feature of CallHippo is call transfer. You can be sure that you don’t miss out on any important calls as all calls can be forwarded to any mobile, personal, or landline number.
Customers also need not worry about being able to contact the support staff as their calls to the right support representative gets instantly directed.
2. Get local phone numbers:
A local phone number is the best way to connect with the locals of a particular phone number location. You may or may not live in that place, but it can turn your small business into a multi-city feel and your big business a local feel.
Call Hippo is the best place to look up the local phone number.
Buying a local phone number will serve the purpose of a virtual phone number and also protect your private number.
Local phone numbers can be bought in multiple quantities, thus building your presence in different parts of the world.
3. Call Queuing:
Call queuing is important for those who have a large customer base. It will streamline callers and place them in an automated queue so that the available staff can attend them.
And, in the waiting period, it plays personalized greetings and music for the customers to hold their interest while they wait for the call transfer.
Having compelling call queuing is an important key to provide flexible and proactive support for valued customers.
If you have heavy call traffic and also want to keep your customers satisfied at the same time, then it is one of the best deals for you.
4. Call analytics:
Having a detailed record of all your received calls can be a great way to work on your marketing policy. And, the virtual phone number feature of Call Hippo offers this.
Call analytics can be a great tool for your company’s marketing campaign.
You can track call volume and duration of calls along with the routing of incoming and outgoing calls.
You get information on the total leads arrived along with the number of leads created.
5. Call barging:
When we talk about important features in a virtual phone number, then one should not miss call barging.
This feature allows a third-party user to overhear conversations and enter a two-way communication.
It is a must-have feature for your business if you want to be aware of what quality of service your clients are receiving.
Apart from all the advantages, a virtual phone system is also a very affordable solution for you as there is no involvement of equipment.
There is no need to worry about its maintenance issues, as all is taken care of by the provider.
In short, we can say that with the simple and innovative features of the virtual phone number, you can solve several more significant problems for your business.
Let’s look into some of the additional benefits of the virtual phone number:
Although it might seem like a mere problem, there can be no bigger problem than this. When you plan to shift to a new location, transferring telephone lines becomes a more laborious process due to the related paperwork or technical limitations.
But with virtual business, the physical office gets limited into only being a formality.
2. Easy to integrate service:
With a virtual phone number service, you can integrate your services with your website, landline, and CRM software. It enables you to leverage several features which are almost impossible with a landline.
You can even answer calls through an app or a website.
Voicemail and call recording into your CRM can be complex in case of landlines, but with virtual phone service, it is just a click away.
3. User-friendly management tools:
Most of the landlines offer services like call history, voicemail, and some more. But when you access them, you have to use the phone keypad which is not user-friendly.
With digital menus of virtual phone service, you can do a lot more along with listening to the recorded messages.
4. Helps you grow your business:
It’s true that with landlines, you can add more services and capabilities, but it may lead to several constraints when it comes to reducing them.
With a virtual phone number, you can adjust your features during a different period. For example, in the case of the holiday season, you can have several phone lines, and once the season is over, you can adjust the required number of phone lines without complications.
This service will help in the proper advertising of your company, reduce additional communication costs, and create a professional image. Also, it will allow customers to contact your business more efficiently.