Published : December 13, 2023Unable to connect with your clients using your iPhone when out of the office? Hold on, you’re missing out on big opportunities and a chunk of deals. Avoid this with a VoIP app for iPhone.
Moreover, 67% of remote workers experience enhanced productivity and faster problem resolution. VoIP apps can help you adopt remote working in your business and avail of these benefits.
Interested in knowing more about VoIP apps for iPhone? Here are the 10 best VoIP apps for iPhone with features, reviews, and pricing. We have also covered how to select the right VoIP app with some non-negotiable features.
What Is a VoIP App and How Does it Work?
A Voice Over Internet Protocol (VoIP) app is a software-based application that routes or transmits video and voice data over the Internet, replacing traditional phone networks.
These mobile apps convert analog voice signals to digital data before sending the data via the Internet as packets. Upon reaching the destination, the VoIP app again converts the digital data into analog signals for the successful delivery of the message to the recipient.
In addition, these mobile apps offer a roster of advanced features that allow businesses to make their communication more efficient, streamlined, seamless, and affordable.
"Not having an agile, robust, and modern business communication solution leads to missed opportunities and high communication expenses. VoIP apps for iPhone can change this by enabling seamless connectivity with your stakeholders over the Internet. What’s more, their advanced features streamline communication and enhance the productivity of remote teams. "
Features of VoIP Apps
Voice Over Internet Protocol (VoIP) apps for iPhone are loaded with advanced features, but not all are relevant for your business type. Consider these must-have features to zero in on an aligned app –
- Global Connect to call your international prospects at the right time and improve your chances of sale.
- Call analytics to carefully track the overall performance of your customer support teams.
- Call forwarding to divert phone calls to your desired phones to reduce missed call rates.
- Call whispering to discreetly listen to customer queries over calls in real-time and provide accurate solutions to support agents instantly.
- Call monitoring to monitor and improve your agents’ performance over phone calls.
- Automatic call routing and call distribution to direct your business VoIP calls to relevant agents according to pre-set criteria such as expertise and availability.
- Online dashboard to get a unified glance of communication data in the form of real-time insights.
- Phone Number masking to hide the caller’s actual phone number from agents, protecting callers’ privacy.
- Integration with business tools and third-party apps such as collaboration apps and workflow optimization tools to centralize business communication data.
- Number portability to transform your existing number into VoIP technology.
10 Best VoIP Apps for iPhone
Choosing a VoIP app for iPhone is an elaborate process as it requires you to compare the features, reviews, and pricing of the popularly available apps in the market. To make the process a little compact, here are the 10 best VoIP apps to compare –
| Brand Name | Rating | Key Features | Pricing |
|---|---|---|---|
| CallHippo | Call forwarding Call recording Voicemail Text messaging | Basic: $0 Bronze: $16 /month Silver: $24 /month Platinum: $40 /month | |
| RingCentral | Business phone or toll-free numbers Unlimited calling within the US and Canada Business SMS IVR | Core: $20 Advanced: $25 Ultra: $35 | |
| Nextiva | Auto attendant Hold music Mobile app and desktop app Video conferencing Audio-only conferencing Advanced IVR systems Caller ID | Essentials: $18.95 Professional: $22.95 Enterprise: $32.95 | |
| Dialpad | Text, audio, and video calling Speech analytics Caller ID Mobile app and desktop app IVR systems | Standard: $15 Pro: $25 Enterprise: Contact sales | |
| Openphone | Call Recording Call Conference Call Routing Auto-attendant | Standard: $13 Premium: $20 Enterprise: Price on request | |
| skype | Voicemail Meetings Recording Smart messaging Screen sharing Call recording | Starts from £2.40 | |
| Vonage | AI virtual assistant High-definition call quality Unlimited calling and text messaging on all plans Free video conferencing | Mobile: $14.99 Premium: $24.99 Advanced: $34.99 | |
After extensive research and analysis, we have curated a list of VoIP Apps for iPhone. These softwares are carefully selected based on usability and satisfaction scores, including features, ease of use, customer support, ratings, and reviews from SoftwareSuggest, G2, and Capterra. Our aim is to assist businesses in identifying the most suitable software to streamline their operations.
1. CallHippo
CallHippo is the best VoIP app for iPhone and business phone system because of its advanced features, unlimited calls, local and toll-free numbers for 50+ countries, and low call costs.
This business phone system increases productivity, promotes unified communications, enhances team collaboration, and promotes remote working. With its simple, 3-minute setup and edgy call center technologies, you can reap significant results.
Features
- Automatic call distribution (ACD)
- Call queueing
- Call analytics
- Call screening
Pros
- Connect with global prospects and customers at the right time, maximizing call pickup and conversion rates.
- Automatically redirect inbound calls to your desired number or device via smart call forwarding.
- Anonymously listen to active customer calls to join them when needed with call barging.
Cons
- The dialer gets stuck sometimes.
- Calls get disconnected at times due to low connectivity.
Pricing
- Bronze: $16/user/month
- Silver: $24/user/month
- Platinum: $40/user/month
2. RingCentral
RingCentral is a robust VoIP iPhone app that allows top-notch call management using a mobile device. With this app, you can expect to track, route, and analyze inbound and outbound calls. This iPhone VoIP app offers landline functionality on iPhone to make unlimited calls affordably and seamlessly.
Features
- Call park
- Multi-way conference call (voice and video conferencing)
- Caller ID
- Voicemail to email
Pros
- Requires a low internet bandwidth, making it a good choice for low connectivity areas.
- Offers unlimited files and recording storage, promoting seamless scalability.
- Integrates with 300+ third-party apps, streamlining workflows, enhancing productivity, and boosting efficiency.
Cons
- Features are difficult to navigate.
- Limited reporting and analytics capabilities.
Pricing
- Core: $20/user/month
- Advanced: $25/user/month
- Ultra: $35/user/month
3. Nextiva
Nextiva is another best business VoIP provider for its incomparable collaboration features and capabilities. This all-in-one communication suite allows you to seamlessly conduct meetings, set schedules, enjoy unlimited calling, and manage tasks of your remote teams.
Features
- Call pulling
- Call presence
- Anonymous call rejection
- Conversational AI
Pros
- Reject incoming calls by enabling busy mode for focused work periods while on calls with critical customers, ensuring heightened productivity and uninterrupted concentration.
- Transfer and route incoming calls to the right department or employee, enhancing customer satisfaction and operational efficiency. In fact, 83% of companies focusing on customer satisfaction and happiness experience a growth in revenue.
- Monitor employees’ phone status to avoid transferring calls to busy employees via call presence, enhancing customer experience and streamlining communication.
Cons
- Isn’t operational in countries outside of the US.
- The video meeting has a limit of 45 minutes.
Pricing
- Essential: $18.95/user/month
- Professional: $22.95/user/month
- Enterprise: $32.95/user/month
4. Dialpad
Dialpad is an easy win among the best VoIP iPhone apps because it is brimming with unparalleled AI and unified communications capabilities. From group meetings and unlimited calling to call device switching, this iPhone VoIP app lets you do it all.
Features
- Call recording
- CRM integrations
- Real-time meeting transcriptions
- Team messaging
Pros
- Set a custom caller ID for business calls to conduct secure communication without revealing your personal number, preserving your personal privacy.
- Enable and pause call recording on demand to ensure compliance when customers are sharing sensitive information and refer to it for improving customer experience.
- Automate data entry without toggling between Windows with powerful integrations with third-party software and CRM.
Cons
- Doesn’t support international messaging with a base plan.
- Offers unsatisfactory call quality.
Pricing
- Standard Plan: $23/User/Month
- Pro Plan: $35/User/Month
- Enterprise Plan: Custom pricing
5. OpenPhone
OpenPhone is a functional iPhone VoIP app with impeccable centralization capabilities for all your business data–voice calls, contacts, video calls, and texts. This allows you to access it from anywhere, which is a plus for businesses with majorly remote teams.
Features
- AI call summaries and transcripts
- Group calling
- Custom ring orders
- Auto attendant
Pros
- Automatically generate call summaries with action items to quickly catch up on customer conversations, driving great customer experiences.
- Simultaneously ring your team on every inbound customer call to reduce call waiting time and enhance the experience for customers.
- Analyzes your conversations and suggests personalized responses based on your style and language to ensure quick and timely responses. After all, 46% of customers expect businesses to respond within 4 hours.
Cons
- Often has service outages.
- The pricing plans are on the higher end for most startups.
Pricing
- Starter: $13/user/month
- Business: $23/user/month
- Enterprise: Contact Sales
6. Skype
Skype is an excellent VoIP app for iPhone that allows you to experience HD video and crystal-clear audio in group or one-to-one calls. Access the advanced features for an enhanced communication experience and reach international numbers at affordable rates with Skype.
Features
- Cortana
- Skype translator
- Live subtitles
- Video conferencing
Pros
- Get your customers’ and prospects' attention by instantly reacting to their messages with mentions or fun reactions for an interactive and impactful conversation.
- Safeguard your customer conversations’ privacy with high-level, end-to-end encryption while eliminating unauthorized access and boosting customer trust.
- Enable the raise hand feature in calls so participants can use it to put forth their opinions, ensuring an inclusive, engaging, and collaborative environment.
Cons
- The quality of video calls sometimes lags, interrupting the calling experience.
- Calls from the app to mobile or landline numbers are charged separately via paid plans or prepaid credits.
Pricing
- Pay-as-you-go Skype credit: $5.90, $11.80, and $29,50
7. Vonage
Vonage is one of the most powerful and comprehensive virtual phone systems and VoIP for iPhone that you can utilize for video or voice calling and messaging. It allows you to access 42 voice features, add users, and enjoy premium features with Vonage’s admin portal.
Features
- Call continuity
- Call flip
- Visual voicemail
- Do not disturb
Pros
- Start or join business meetings (video) with your phone from any location, ensuring high productivity and flexibility on the go.
- Read voicemail transcription or listen to voicemails and manage its settings on the go for efficient and timely communication management.
- Easy to adapt and scale with no restrictions.
Cons
- Binds new users to a one-year contract.
- Virtual phone extensions are available at an additional cost.
Pricing
- Mobile: $19.99 /user
- Premium: $29.99/user
- Advanced: $39.99/user
8. Grasshopper
Grasshopper is a popular VoIP app for iPhone known for its intuitive interface and business-oriented features like auto attendants, call forwarding and voicemail transcription. It functions as a business phone system, allowing users to make and receive calls and send voicemail greetings. While not the cheapest option, Grasshopper is considered one of the best VoIP apps for iPhone.
Features
- Custom Greetings
- Call Recording
- Multi-Device Login
- Spam Protection
- Call Analytics
- Call Transcription
Pros
- User-friendly interface, which makes setup and navigation easy.
- Offers a variety of virtual phone numbers for flexibility.
- Integrates smoothly with other business tools for enhanced productivity.
Cons
- Limited advanced features compared to providers like CallHippo.
- Customer support responsiveness could be improved.
Grasshopper Pricing and Plans:
Grasshopper VoIP app for iphone offers only custom pricing options. To get a personalized quote for your business, contact their sales team.
9. Avoxi
Avoxi VoIP app for iPhone is an ideal communication solution for global communication. This VoIP for iPhone integrates seamlessly with existing business phone systems and CRMs. Besides, it also offers features like international calling, call recording, and video conferencing. Lastly, Avoxi caters to various team sizes, making it a versatile option for businesses looking to boost their VoIP capabilities.
Features
- Live monitoring and coaching
- Priority and skill-based routing
- Call Recording with Transcription
- Integrations with CRMs & Helpdesks
- Mobile Number Portability
- Team management and analytics
Pros
- Global coverage with virtual numbers in numerous countries.
- Robust call management features for efficient handling.
- Competitive pricing plans suitable for small to large businesses.
Cons
- Some users report occasional call quality issues.
- Interfaces may require a learning curve for new users.
Avoxi Pricing & Plans:
Avoxi offers four plans, as shown below:
- Connect: $16.99/Month, offers 762 minutes
- Standard: $25.99/Month, offers 1332 minutes
- Advanced: $43.99/Month, offers 2361 minutes
- Premium: $70.99/ Month, offers 4213 minutes
10. Ringover
Ringover is one of the leading VoIP apps for iPhone that prioritizes ease of use and collaboration. It boasts a user-friendly interface and features like call transfers, voicemail transcriptions, and screen sharing– making it one of the best VoIP apps for iPhone. Moreover, Ringover offers both free and paid plans, catering to individual and small business needs. All in all, Ringover is well-suited for those seeking a simple yet feature-rich iOS VoIP app.
Features
- Video Conferencing
- Group Chat with File Sharing
- CRM & App Integrations
- Call Queueing & Routing
- Call Monitoring & Analytics
- Team Performance Reports
Pros
- High-quality voice and video calls for seamless communication.
- Extensive collaboration tools like screen sharing and chat integration.
- Scalable plans that accommodate businesses of all sizes.
Cons
- Lack of advanced customization options for call flows and settings.
- Integration options with third-party apps are somewhat limited.
Ringover Pricing:
Ringover VoIP app for iphone offers three pricing plans for their cloud telephone system.
- SMART plan: $21/User/Month
- BUSINESS plan: $44/User/Month
- ADVANCED plan: $54/User/Month
Note that these costs exclude taxes and are applicable on monthly billing.
How to Choose the Right VoIP App for iPhone?
The choice of a VoIP for iPhone is critical to the quality of your business communication. So, it’s essential to make the right choice of iPhone VoIP apps. That’s possible by considering the following pointers when selecting the best VoIP app (iPhone) –
1. Reliable support
Your VoIP app must mandatorily have a highly responsive and reliable support team that’s readily available to cater to your issues
2. High scalability
Select a scalable VoIP app with unique pricing tiers for different business sizes so you can continue using it even when your business grows.
3. Positive user reviews
Research and read about your chosen app’s user reviews on online rating platforms like SoftwareSuggest, G2, and Capterra. Choose the one with positive reviews and high ratings.
4. Useful features
Your VoIP app must ideally have features like video conferencing, call analytics, a centralized dashboard, and global connect that transform your business communication, boost overall productivity, and improve call quality.
5. Affordability
Check that your VoIP app offers top-notch communication services and advanced yet useful features at a reasonable rate. Price should be equal to its capabilities.
6. Robust security
Ensure that your VoIP app has the necessary security features that can successfully protect your business and stakeholder data.
7. Powerful integrations
Make sure that your new VoIP app has powerful third-party integrations to avoid wasting time managing multiple software or apps.
Wrapping Up
VoIP apps are new-age technologies that efficiently handle business communication with advanced features, as explained above. However, to utilize its features like video conferencing, reporting, call monitoring, and text messaging, plus avail of their attached benefits on your iPhone, you must choose a potent VoIP app for your iPhone.
If navigating this process feels daunting, consider opting for the CallHippo VoIP app. It provides useful features and advanced capabilities at an affordable rate, fulfilling your communication needs. Start a free trial today!
FAQs –
1. Can I make VoIP calls on my mobile phone?
Yes, you can make VoIP calls on your mobile phone via the best VoIP apps like CallHippo.
2. Can an iPhone be used as a VoIP phone?
Yes, you can use your iPhone as a VoIP phone by installing a VoIP app on your iPhone.
3. How can I make free VoIP calls on my iPhone?
You can make free VoIP calls on your iPhone using free VoIP apps like WhatsApp and Google Voice. However, it has limited business communication features. So, it’s wiser to turn to a robust iOS VoIP app like CallHippo and sign up for its free trial to start making free international calls for a limited period.
4. Are there any free VoIP apps?
Some of the popular free VoIP apps are WhatsApp, Google Voice, and Skype. But remember that they are incapable of handling high-volume business calls. Hence, it is wiser to register for a free trial of an iOS VoIP app to enjoy VoIP capabilities and make free international calls.
Updated : August 21, 2024
Supriya Bajaj is a senior content developer with immense experience in the VoIP telephony domain. With a deep knowledge of VoIP systems and emerging technologies in the field, she provides insightful and targeted content. Known for simplifying complex topics and her thought-leadership articles, Supriya delivers actionable content for both technical and non-technical audiences.
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