Why CallHippo Is The Best Ringcentral Alternative?

CallHippo – An Ideal RingCentral Alternative

When it comes to delivering cloud telephony solutions, CallHippo is the leader in the VoIP market and a potential alternative to RingCentral with more features. It has assisted multiple professionals, enterprises, and organizations in accelerating growth by offering a feature-rich business phone system, unified communication and full-service support.

Besides virtual phone numbers, CallHippo caters to local, toll-free, online, and vanity phone numbers for more than 80 countries across the globe. Here are some of CallHippo's key features that demonstrate why it is better than RingCentral or the perfect RingCentral alternative:

1. Call Transfer

Call transfer is a very useful facility as it allows for the seamless redirection of a connected call from your phone number to another team member. The transferred call is established as a new connection, and it is the easiest way to ensure better service from extensions or departments in your organization.

2. Call Conferencing

CallHippo virtual phone numbers make it very simple to engage with global partners, clients, customers and stakeholders through virtual call conferencing. It enables users to add a third party to a call and convert it to a streamlined conference experience, thereby escalating operational efficiency.

3. Interactive Voice Response (IVR)

Automated voice response provided by CallHippo virtual phone numbers is a massive time, money, and energy saver as it eliminates the need for a receptionist to answer calls at the front desk. Customers can avail better service at any time of the day and automatically redirect themselves to a particular extension or department.

4. Call Queuing

This is one of the best of all CallHippo features – call queuing is a dynamic facility that places a client in an orderly queue while an agent is attending to another call. In addition, CallHippo also allows for personalized pre-recorded messages or music to play while customers are waiting in the queue – a customized touch to show clients that their patience is appreciated!

5. Call Barging

CallHippo virtual phone platforms have a revolutionary feature of call barging, which facilitates supervisors to silently monitor calls and enter a particular call through a three-way conference if required. This is very helpful in training new agents and providing superior service to existing customers.

6. Pricing Plans

CallHippo primarily offers three plans: Bronze, Silver, and Platinum. The Bronze plan costs $16 per user per month, the Silver plan costs $24 per user per month, and the Platinum plan costs $45 per user per month. Moreover, CallHippo also provides enterprise-customizable solutions to fit the clients' specific needs.