Why CallHippo Is The Best Ringcentral Alternative?

Worried that your organization is not following the best call practices? Invest in CallHippo -the ideal Ringcentral alternative that has advanced functionality and state-of-the-art reporting capabilities. A one-stop solution for call management, CallHippo has an intuitive interface and provides excellent customer support. So end your search for a RingCentral alternative now and choose CallHippo to achieve key strategic goals!


Compare Features & Pricing And Select The Best Ringcentral Alternative

CallHippo

VS

ringlogo

About RingCentral

For businesses looking for their own VoIP phone system, RingCentral is a popular choice to make. It comes equipped with a plethora of features and various third-party integrations. Besides, it is easy to set up, flexible, secure, offers unified communication and is reliable. Businesses can start with a free trial of RingCentral.

Below are some of the notable features of RingCentral:

1. Cloud PBX

RingCentral is a cloud-based virtual phone system provider, so it is a secure way of handling all your business communication. It also makes sure to maintain a backup of essential information on the cloud so that there is no data loss in case of any unforeseen event.

2. Automatic Call Recording

RingCentral automatically records all conversations and maintains a log so that they can be accessed at any time to improve service and train staff members better.

3. Number Portability

Number portability is another helpful feature of RingCentral as portability enables organizations to carry on with the same number and not lose valuable clients in the long run.

4. Greetings and Music on Hold

RingCentral provides personalized greetings for customers and also plays music on hold to offer a seamless calling experience with a personal touch.

5. Caller ID

All RingCentral's virtual phone systems have an advanced caller ID system so that team members can be aware of where the call is coming from and provide better service.

6. Pricing Plans

RingCentral has a number of plans to suit your organizational requirement, with the essentials plan at $19, the standard plan at $24, the premium plan at $34 and the ultimate plan at $49.

Ringcentral Pricing

However, if they want to take advantage of RingCentral's full-range features, they can choose any of its three paid plans. All these plans vary in price, the number of users, and the number of minutes.

Though RingCentral is affordable, it has its own limitations. And it works only for companies and organizations. So, those who are looking for a better cloud telephony system must look into RingCentral alternatives.

CallHippo – An Ideal RingCentral Alternative

When it comes to delivering cloud telephony solutions, CallHippo is the leader in the VoIP market and a potential alternative to RingCentral with more features. It has assisted multiple professionals, enterprises, and organizations in accelerating growth by offering a feature-rich business phone system, unified communication and full-service support.

Besides virtual phone numbers, CallHippo caters to local, toll-free, online, and vanity phone numbers for more than 80 countries across the globe. Here are some of CallHippo's key features that demonstrate why it is better than RingCentral or the perfect RingCentral alternative:

1. Call Transfer

Call transfer is a very useful facility as it allows for the seamless redirection of a connected call from your phone number to another team member. The transferred call is established as a new connection, and it is the easiest way to ensure better service from extensions or departments in your organization.

2. Call Conferencing

CallHippo virtual phone numbers make it very simple to engage with global partners, clients, customers and stakeholders through virtual call conferencing. It enables users to add a third party to a call and convert it to a streamlined conference experience, thereby escalating operational efficiency.

3. Interactive Voice Response (IVR)

Automated voice response provided by CallHippo virtual phone numbers is a massive time, money, and energy saver as it eliminates the need for a receptionist to answer calls at the front desk. Customers can avail better service at any time of the day and automatically redirect themselves to a particular extension or department.

4. Call Queuing

This is one of the best of all CallHippo features – call queuing is a dynamic facility that places a client in an orderly queue while an agent is attending to another call. In addition, CallHippo also allows for personalized pre-recorded messages or music to play while customers are waiting in the queue – a customized touch to show clients that their patience is appreciated!

5. Call Barging

CallHippo virtual phone platforms have a revolutionary feature of call barging, which facilitates supervisors to silently monitor calls and enter a particular call through a three-way conference if required. This is very helpful in training new agents and providing superior service to existing customers.

6. Pricing Plans

CallHippo primarily offers three plans: Bronze, Silver, and Platinum. The Bronze plan costs $16 per user per month, the Silver plan costs $24 per user per month, and the Platinum plan costs $45 per user per month. Moreover, CallHippo also provides enterprise-customizable solutions to fit the clients' specific needs.

Bronze

$ 16

Per user/Month

For Startups

 
  • Free Number1
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • SDAP : Patent Pending Technology
  • Shared inbox
  • Skill Based Call Routing
  • Webhook
  • Paid Call Recording
Silver

$ 24

Per user/Month

Ideal For Small Team

Everything in Bronze +
  • Role based access control
  • Free Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Gamification
  • Call Tagging
  • Reports via email
Platinum

$ 40

Per user/Month

Preferred For SMB Sales, Support & Marketing Teams

Everything in Silver +
  • Dedicated Account Manager
  • Sticky Agent
  • Power Dialer
  • Voice Broadcasting
  • Multi-level IVR
  • Call Transfer
  • Conference Calling
  • Call Barging
  • Route to External Number
  • Forward to Multiple Device
  • Call Whisper
  • Pause-Resume Recording
  • Download Call Recordings
  • Call Script
  • Intelligent Reports/Analytics
Enterprise

$ 48

Tailor-Made for You

One-Stop Business Phone System For Enterprise Businesses

Everything in Platinum +
  • Unlimited Free Dashboard Users
  • Intelligent Call Recording
  • Get a free trial
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Annual Business Review
  • Dedicated Account Manager
  • IP White Listing
  • App Blocking
  • On-boarding
  • Dedicated Customer Success Manager
  • Post Call Survey
  • Audit Logs
  • Automatic machine detection
  • 2FA (Two factor authentication)

Why Choose CallHippo as a RingCentral Alternative?

Here are some compelling reasons to pick CallHippo over RingCentral:

1. CallHippo Enables You To Pre-Identify Your Clients' Time Zone

Often, people end up calling their international clients at the wrong time. Thus, it creates a negative impression. Besides, searching for the client's time zone every time you place a call takes up a lot of time. To eliminate these hassles, CallHippo came up with a unique feature named GlobalConnect.

With GlobalConnect, all you need to do is hover your mouse cursor over the number you want to dial. It will pop up the relative time zone and determine if the number is valid or not in a fraction of a second. Hence, you always assure connecting with your prospects or clients at the right time.

2. CallHippo Promotes Team Collaboration

CallHippo's capability to enable employees to make calls among themselves makes it a better RingCentral alternative. Internal calling not only helps in building stronger relationships but also in enhancing customer support.

For example, while talking to clients, your employees can seek assistance from colleagues and resolve queries immediately. This feature is crucial for companies with teams at multiple sites.

3. CallHippo Reduces The International Calling Costs

When you deal with multinational clients, you own multiple virtual phone numbers. For instance, calling an Australian customer from an Australian virtual phone number would be more cost-effective than placing a call from a US number.

If you are using CallHippo, you can free yourself from the fuss of dialing from a wrong number. Its feature named Auto-Switch automatically chooses the right virtual number you own as soon as you enter the number you are dialing to.

Overall, CallHippo is the best choice for professionals looking for a RingCentral alternative because it offers a range of features that are better to RingCentral while remaining affordable.

RingCentral Alternative – CallHippo

-

CallHippo

ringcentral

Plans Bronze - $16, Silver - $24, Platinum - $40, Enterprise- Customized Solutions Standard - $24.99, Premium - $34.99, Enterprise - $44.99
Price SchemeMonthly payment | Annual SubscriptionMonthly payment | Quote Based
Product InfoCallHhippo.com provides you with ultimate solution adhering to all your business requirements associated with Phone Support Systems.A cloud phone system designed to make business communications easier.
Features
  • Automatic Call Distribution
  • IVR System
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email
  • Free Calling Credits
  • Call from Any Number
  • Ring All Devices
  • Office/Number Opening Hours
  • Call Hold
  • Call Hold With Custom Music
  • Call Mute
  • Click to Call
  • Voicemail in Email
  • Voicemail Custom Greeting
  • Custom Integration
  • Call Notifications
  • Android App
  • iOS app
  • Outbound Caller ID
  • International Numbers
  • 3-Digit Editable Extension
  • Call Conference
  • Call Barging
  • Call transfer
  • On Call Notes
  • Call Reminder
  • Analytics
  • Concurrent Calls
  • Global connect
  • Dynamic Number insertion
  • Auto-switch numbers
  • Call Recording
  • Voicemail
  • Call Disposition and Notes
  • Call Queues
  • Call Control
  • Unlimited Concurrent Calls
  • International Numbers
  • Outbound Caller ID
  • Personalized Greetings
  • IVR System
  • Skill Based Routing
  • Forward to Phone
  • Contact History
  • Built-In CRM
  • Enhanced Caller ID
  • Contact Tags and Custom Fields
  • Automated Tasks
  • Compile Contact Lists
  • Integrations
  • Data import and Synchronization
  • Call Monitoring
  • Historical Reporting
  • Real-Time Reporting
  • Power Dialer
  • Web to Lead
  • Email Notifications
  • Desktop Notifications
Customer Support Phone, Live Support, Ticket, Training Phone, Ticket, Live Support
Types of CustomersSmall Business | Large Enterprises | Medium BusinessSmall Business | Large Enterprises | Medium Business | Freelancers
OS Supported Windows, Mac, Web-based, Android, iOS Windows, Mac, Web-based, Android, iOS

Declaration : We hereby declare that the information furnished above is true, complete, and correct to the best of our knowledge and belief

Frequently Asked Question

  • Some of the top RingCentral competitors include CallHippo, Aircall, CloudTalk, and Talkdesk. Each of these VoIP service providers has more features to offer at a lower price than RingCentral.

  • Some of RingCentral's disadvantages include:

    • Jittery customer support
    • Downtime issues
    • 3-way calling could be simpler
  • CallHippo can be a perfect alternative to the RingCentral business phone system. The software offers a range of advanced and innovative business telephony features and solutions. Some of its notable features include advanced analytics, IVR, call forwarding, automatic call distribution, and a power dialer.

Setup Your Phone System In Less Than 3 Minutes

CallHippo

Published by Nishita

Last updated: January 7, 2022