Published : July 23, 2025The 804 area code plays a vital role in Virginia’s telecommunications system, especially for businesses, government offices, and residents in the Richmond metropolitan area. It covers one of the state’s most densely populated regions, with over 8.8 million people residing within Virginia.
As the nerve center of state governance and a growing business hub, the 804 area is crucial for communication, commerce, and connectivity in eastern Virginia. Let’s explore what area code 804 is, where area code 804 is located, its time zone, and other facts.
Where Is the 804 Area Code Located?
The 804 area code is located in the Commonwealth of Virginia, specifically covering the east-central portion of the state. It includes Richmond, the state capital, and stretches across several cities and counties. This region is rich in American history and is a hub for government, education, and commerce.
Cities and Counties Covered
The 804 area code encompasses a wide range of communities, from urban centers to suburban and rural areas. Below is a table of some of the most notable cities and counties included:
| Cities | Counties |
|---|---|
| Richmond | Henrico County |
| Petersburg | Chesterfield County |
| Hopewell | Hanover County |
| Colonial Heights | Goochland County |
| Mechanicsville | Powhatan County |
| Glen Allen | Charles City County |
| Ashland | New Kent County |
| Bon Air | King William County |
This region is a diverse blend of historical significance, suburban development, and economic growth.
State and Regional Context
Virginia is served by several area codes, but 804 is one of the most iconic, primarily because it includes Richmond, a central hub for politics, business, and history. This area code is entirely within the Eastern Time Zone (ET), which aligns with cities like New York and Washington, D.C.
Nearby Area Codes
Several area codes border the 804 region. These include:
| Area Code | Region |
|---|---|
| 757 | Southeastern Virginia (Norfolk, Virginia Beach) |
| 540 | Western and Southwestern Virginia (Roanoke, Staunton) |
| 434 | South-central Virginia (Lynchburg, Danville) |
| 703 / 571 | Northern Virginia (Alexandria, Arlington) |
These neighboring area codes help accommodate Virginia’s growing population and telecommunications needs.
804 Area Code Phone Number Format & How to Dial?
A standard 804 phone number follows the North American Numbering Plan (NANP) format:
(804) NXX-XXXX
Where:
- 804 is the area code
- NXX is the prefix (central office code)
- XXXX is the individual line number
How to Dial an 804 Phone Number?
- Within the U.S. and Canada: Dial 1 + 804 + 7-digit number
Example: 1-804-555-1234 - International Calls to 804: Dial your country’s exit code, then:
+1 804 xxx xxxx
Example from the UK: 00 1 804 555 1234
Since Virginia uses mandatory 10-digit dialing, you must include the area code even for local calls within the 804 region.
Time Zone of 804 Area Code
The 804 area code operates in the Eastern Time Zone (ET), which is UTC-5 during Standard Time and UTC-4 during Daylight Saving Time. This time zone aligns with major cities like New York, Washington, D.C., and Atlanta, making it ideal for business operations and interstate communication.
Whether you’re scheduling meetings or planning service hours, businesses and residents in the 804 region follow the same time zone as the East Coast financial and political centers, enhancing connectivity and operational efficiency.
- If you're targeting customers in the 804 area code, schedule your outbound calls during 10 AM to 12 PM and 2 PM to 4 PM ET. Aligning with the local time zone not only increases answer rates but also shows respect for your customers' schedules.
History of the 804 Area Code
The 804 area code was established in 1973, carved out of the original 703 area code, which once covered the entire state of Virginia. As population and telephone usage increased, it became necessary to divide the state into multiple area codes to manage demand. Originally, 804 covered the eastern and southern parts of Virginia.
Over time, the 804 area code underwent several changes:
- In 1996, the 757 area code was split off to serve the Hampton Roads region.
- In 2001, the 434 area code was created from another split, leaving 804 to serve the Richmond metropolitan area and surrounding counties primarily.
Despite these changes, 804 has remained a recognizable and culturally significant area code, especially in central Virginia. It’s more than just a phone number; it’s an identity marker for many Virginians.
Business Scenario and Outlook in the 804 Area Code Local Phone Number
The 804 area code is a thriving region for businesses, thanks to its strategic location in the Richmond metropolitan area, which serves as Virginia’s capital and a major economic hub. From finance and insurance to logistics, education, and healthcare, the 804 region supports a diverse economic base.
Virginia boasts a robust economy with a Gross State Product (GSP) of $601.2 billion, and the 804 area code region, anchored by Richmond, plays a critical role in driving that economic strength
The area also offers:
- Access to major interstates (I-95 and I-64) and CSX rail lines
- Proximity to Washington, D.C., and the Port of Virginia
- A lower cost of living than nearby metropolitan regions
As remote work expands and digital services grow, having an 804 phone number adds credibility and local trust for businesses serving this vibrant market. Whether you’re launching a startup or expanding operations, the 804 area code offers strong market potential and a loyal local customer base.
Benefits of an 804 Phone Number for Business
Businesses operating in the Richmond metro area, served by the 804 area code, gain several competitive advantages by adopting a local number. From boosting customer confidence to enhancing your brand, having an 804 number can positively impact your operations.
1. Local Presence
A local 804 number makes your business look established in the area, which reduces hesitation for potential customers. It also helps overcome perception barriers when competing against businesses that are physically located in the region.
2. Gain Trust
People often avoid answering calls from unfamiliar or long-distance numbers. Using a trusted and recognizable area code like 804 helps you appear more credible and approachable.
3. Enhance Marketing Campaign
Including an 804 number in local advertisements can improve response rates by appealing directly to the community. It also allows for better campaign tracking by tying calls to specific promotions.
4. Brand Image
A consistent local phone number builds recognition and reinforces your brand’s commitment to serving the Richmond area. It shows that your business is rooted in and dedicated to the local market.
How to Get a 804 Virtual Phone Number (From CallHippo)?
Getting a virtual 804 area code phone number through CallHippo is simple and efficient.
Step 1: Sign up for a CallHippo account.
Step 2: Select United States as your country and Richmond (804) as your area.
Step 3: Choose a local or toll-free number from the available options.
Step 4: Customize your phone settings and add team members if needed.
Step 5: Start making and receiving calls. Your 804 phone number will be activated within minutes.
Expand your Reach in Virginia with CallHippo 804 Number
Features to Look for While Selecting an 804 Area Code Local Number
Choosing an 804 area code Virginia phone number is more than just picking a local line; it’s about selecting the right features to support your communication needs. These tools can improve customer experience, boost efficiency, and give your business a professional edge.
- On Hold Music: Keeps callers engaged while they wait to be connected. It reduces call abandonment and creates a more professional impression.
- Call Recording: Automatically records incoming and outgoing calls for training, compliance, or quality assurance purposes. It ensures transparency and allows team leaders to review conversations when needed.
- Local Presence Dialing: Enables your team to make calls that appear local to the customer. This increases the likelihood that customers will answer the call, improving outreach success.
- Call Forwarding: Redirects calls to another number when your main line is busy or unavailable. This ensures you never miss a call, even when you’re on the move.
- Call Routing: Automatically directs calls to the right agent or department based on predefined rules. It helps reduce wait times and ensures customers speak with the right person.
- Real-time Call Transcription: Converts spoken words into text instantly during the call. This feature is helpful for note-taking, compliance, and analyzing customer interactions.
- Voicemail: Allows callers to leave messages when no one is available to take the call. Voicemails can be retrieved anytime, and many systems also offer voicemail-to-email or text features.
- Power Dialer: Helps sales teams by automatically dialing a list of numbers in sequence. It saves time and increases outbound call efficiency for lead generation or follow-ups.
- Click to Dial: Lets users call a number directly from their computer or CRM with a single click. This reduces manual dialing errors and speeds up outbound call processes.
- Live Monitoring: Allows supervisors to listen to live calls in real-time without alerting the caller or agent. It’s useful for training, quality control, and providing immediate support when needed.
Final Thoughts
The 804 area code serves as a vital communication hub for central Virginia, especially in and around Richmond. From enhancing local presence and brand image to providing advanced call features and marketing benefits, it’s a smart choice for modern businesses.
With CallHippo making it easy to secure and manage an 804 number, there’s never been a better time to establish your presence in this thriving and historically rich region.
FAQs
1. Can I use my 804 number on multiple devices?
Yes, you can use your 804 phone number across multiple devices such as smartphones, desktops, laptops, and tablets. Most VoIP providers, including CallHippo, offer cloud-based solutions that sync your number across platforms. This allows you to make and receive calls or texts from anywhere, improving accessibility and flexibility.
2. Are there any limitations on calls and texts with a 804 area code number?
There are generally no limitations on calls and texts when using an 804 number, as long as your provider offers unlimited or scalable plans. However, some virtual phone service providers may have fair usage policies or extra fees for international calls. It’s always good to check your plan details to avoid unexpected charges.
3. Do I need to have a physical address in Virginia to get an 804 number?
No, a physical address in Virginia is not required to obtain a 804 area code number. Virtual number providers like CallHippo allow businesses and individuals to acquire local numbers regardless of their geographical region. This makes it easy to establish a local presence remotely.
4. Is there an overlay for the 804 area code?
Currently, the 804 area code does not have an overlay. It remains a standalone code covering the Richmond metropolitan region and nearby counties. However, due to number exhaustion concerns, future overlays could be introduced, depending on demand and regulatory decisions.
5. How can I avoid phone scams in the 804 area code?
To avoid scams, be cautious of unsolicited calls or texts asking for personal information or money. Use caller ID features, block suspicious numbers, and consider using a call screening app. Reporting scam attempts to the FTC or your service provider can also help prevent further fraudulent activity.
6. What are the local area codes for the Virginia area?
Virginia has several local area codes, including 703 and 571 (Northern Virginia), 757 (Southeastern Virginia), 540 (Western Virginia), 434 (South-central Virginia), and 276 (Southwestern Virginia). The 804 area code serves Central Virginia, including Richmond and surrounding areas. Each code is assigned to different regions based on population and demand.
7. Can I port my existing 804 number to CallHippo?
Yes, CallHippo allows you to port your existing 804 number to their platform. The process typically involves providing account details and a copy of your current phone bill to verify ownership. Porting ensures you keep your established number while gaining access to advanced features offered by CallHippo.
Updated : July 24, 2025
Supriya Bajaj is a senior content developer with immense experience in the VoIP telephony domain. With a deep knowledge of VoIP systems and emerging technologies in the field, she provides insightful and targeted content. Known for simplifying complex topics and her thought-leadership articles, Supriya delivers actionable content for both technical and non-technical audiences.
Subscribe to our newsletter & never miss our latest news and promotions.
+24K people have already subscribed
