9 Best Softphone for Mac in 2024

Senior Writer: Supriya Bajaj

Date: December 6, 2023

The Softphone market is constantly changing, and with that comes innovations, as well as ways to cut costs. Finding a suitable softphone can be difficult whether you are an entrepreneur or a busy working professional. It’s even more tricky if you want to find one that will fit your budget and needs ideally. This article will provide you with the top 9 picks of Softphones for Mac! 

What Is a Softphone for Mac?

A softphone belongs to the category of Voice-Over-Internet Protocol software that lets you take & make phone calls over the Internet. Not just calls, with a softphone, you can do so much more such as instant messaging and even video calls.

Softphones are available both free and paid. The free version often has limited functionalities. Whereas, with most paid softphones, you get advanced call management features like call recording, call forwarding, etc.

The biggest perk of choosing a softphone over a traditional call device is that the former is much cheaper as you rely on the Internet, no phone network. In addition, the call quality is way better for softphones.

Why Should You Opt For a VoIP Softphone?

There are many reasons why people switch to a VoIP softphone instead of using traditional landline phones:

VoIP allows you to make free calls over the Internet. You don’t have to pay any additional fee for international calls. So you can save money by not paying for those types of calls.

It is easy to set up, install and use a VoIP phone. This makes it ideal for someone who wants to make free calls over the Internet but still wants a more advanced feature set than they would get from using a traditional landline phone.

The best part about using VoIP phones is that they don’t require additional equipment or hardware, unlike traditional landlines. 

Expert Advice

"To choose the best softphone for MAC, consider compatibility, features, user interface, customer support, and price. By doing so, you can find a softphone that meets your needs and provides a great communication experience."

Benefits of Getting Softphones for Mac App

There are many reasons why people use Mac softphone apps instead of just using their computer’s built-in voice chat software. Here are some of the top reasons:

1. Save Money

You can save money on your cell phone bill each month by switching to a less expensive or unlimited plan that allows you to make unlimited calls and texts within the United States or Canada.

2. No Additional Equipment Required

You can convert your desktop into a calling device after installing a softphone. This means you can access your files from anywhere at any time without worrying about losing any work because you were away from your desk for too long during the day.

3. Advanced Features

You will be able to take advantage of all of the cool new features that come with these apps, including call waiting and call forwarding, which allows other people who call into your line to go straight through; conference calls, phone answering services, voicemail transcription; instant messaging (IM) and more!

You May Also Read : Hosted Phone Systems: Features, Benefits, Pros & Cons

List of 9 Best Softphones for Mac in 2023

A softphone is an excellent choice if you’re looking for a way to use your Mac while on the go. We’ve rounded up the best softphones for Mac in this article, so you can find one that will work best for your needs.

1. CallHippo 

CallHippo is a very good solution for those looking for a simple, easy-to-use, and effective softphone. CallHippo brings you a complete spectrum of features, making the most suitable pick for personal and business use.

CallHippo is one of the best Mac softphones in the market today. It has an attractive user interface, which makes it easy to use and navigate through. You can also access your contacts from within the app, making it even easier for you to communicate with them.

The app has a lot of useful features that make it one of the best Mac softphones in the market today. It has an attractive user interface, which makes it easy to use and navigate through. You can also access your contacts from within the app, making it even easier for you to communicate with them.

Features

• On-hold music
• Call analytics
• Call recordings
• Video communications

CallHippo Pros and Cons

Clarity on the dashboard

Powerful features

Ease of use

No shortcomings as of now

Pricing

• Bronze: $16 per user/month
• Silver: $24 per user/month
• Platinum: $40 per user/month

2. Bitrix24 

Bitrix24 is a cloud-based chat platform that offers unlimited users, integrations, and 24/7 support. The app has all the major features you need to make your business run smoothly, including video and audio calls, file sharing, group calling, and document collaboration.

It also comes with a powerful admin dashboard that lets you manage users, groups, and projects. Bitrix24 is compatible with most third-party apps and services like Salesforce, Gmail, and Microsoft Teams.

Bitrix24 works on both Macs and Windows PCs. However, if you have an Apple device such as an iPhone or iPad available at your workplace or home office, then Bitrix will be ideal for you as it allows you to take advantage of its advanced features such as group chats with up to 15 individuals in one call at once.

Features

• Unlimited users are free
• API and source code available
• CRM Import

Bitrix24 Pros and Cons

User-friendly interface

Easy to configure

Customer support needs to be better

Pricing

• Free – Unlimited users
• Basic – USD 61/month for all users
• Standard – USD 124/month for all users
• Professional – USD 249/month for all users

3. GoTo Connect 

GoTo Connect is the best Mac voice-over IP (VOIP) software for small businesses that want to make their phone systems more efficient and cost-effective.

GoTo Connect Voice is a complete solution for managing a VOIP phone system, including an easy-to-use interface and powerful features like call recording, voicemail transcription, and call routing. You can even add custom extensions to your system so that you can easily reach customers who are on other extensions.

GoTo Connect offers all the tools you need to manage your VOIP system at a low monthly cost. It’s perfect for small businesses whose employees need access to expensive telephones or high-speed Internet connections. To save even more on your business expenses, you can visit dontpayfull.com for available discounts and promotions on GoTo

Features

• Team chat
• Unlimited call queues
• Reporting & analytics
• Audio conferencing

GoTo Connect Pros and Cons

Easy integration with Outlook

The interface is easy to navigate

Scalability

The app is slow

Pricing

• Basic – $27.00 /user/month
• Standard – $32.00 /user /month
• Premium – $43.00 /user /month

You May Also Read : What is VoIP Phone and How Does it Work? – Beginner’s Guide

4. RingCentral MVP 

RingCentral MVP is the best-in-class PBX solution. It’s expensive, but it’s worth it if you’re looking for a full-featured phone system that can handle your business needs.

RingCentral MVP is built on top of cloud technology and includes an array of features for call center and hybrid environments. With two app interfaces, you can choose which interface works best for your business, whether it’s a traditional office or a mixed environment with mobile workers and remote users.

RingCentral MVP offers robust voicemail support and can handle up to a large number of simultaneous calls. It also integrates with Google Voice, so you can use your existing number from anywhere in the world — even if you haven’t yet migrated to RingCentral.

Features

• Shared contacts
• Advanced call management
• Voicemail

Ringcentral MVP Pros and Cons

Screen robocalls

Much improved video conferencing

Call analytics

It needs to be more scalable

Pricing

• Essential Plan: $19.99 per user per month
• Standard Plan: $27.99 per user per month
• Premium Plan: $34.99 per user per month
• Ultimate Plan: $49.99 per user per month

5. 3CX 

3CX is an affordable Mac VoIP softphone suitable for businesses of all sizes, complexity, and industry. It is an integrated phone system that offers many features, including video conferencing, built-in video calls, and call queues. 

Additionally, 3CX users can integrate Facebook, text, and web live chat. Businesses that have been using 3CX reported that the features of this softphone are remote-friendly, managing teams while being anywhere in the world. Further, the 3CX softphone is an open platform that is compatible with SIP trunks along with IP phones.

Features

• Live chat
• Call management
• Remote Collaboration
• Call forwarding

3CX Pros and Cons

Cost-effective communication

Call directly from CRM

Easy deployment

The dashboard can be challenging to use

Pricing

• Startup – Free
• Startup Pro – $175
• Dedicated Pro – $295
• Dedicated Enterprise – $330

6. Grasshopper 

Grasshopper is a professional voice-over-IP (VOIP) communication tool. It’s an excellent solution for remote workers and small businesses who want to communicate with others in real-time without needing expensive hardware or software solutions.

Grasshopper uses the cloud to connect you to other users worldwide. You can quickly build up a group of friends and colleagues by inviting them or creating your private group for just one person or two.

 The messages are encrypted, so the recipient doesn’t need to worry about anyone listening in on the call.

Features

• Call forwarding
• Business texting
• Voicemail Transcription

Grasshopper Pros and Cons

Great customer support

Ease of use

Best-suited for SMEs

Sometimes call drop

Pricing

• Solo: $26
• Partner: $44
• Small Business: $80

7. Zoiper 

Zoiper is a highly functional sip softphone mac that offers a crystal call quality. This best softphone for Mac caters to mobile operators, call centers, businesses, and VoIP integrators.

To create an address book, it can aggregate contacts from various sources, including iOS, Android, Windows, Outlook, and incoming calls. Video, text, and audio calls are encrypted, therefore, top-rated even by large enterprises.

Another perk of using this sip phone for Mac is that it can be integrated with all the widely-used CRMs, and plugins. It also has an SDK for integrating its functionalities with no hardware/software.

Features

• Auto answering
• Call recording
• Unattended transfer

Zoiper Pros and Cons

Easy to install

Super fast implementation

Amazing interface

Have to pay an extra fee for additional features

Pricing

• Starter: $25 per month
• Essential: $30 per month
• Expert: $50 per month

8. JustCall

JustCall is a reliable, cloud-based phone system that allows users to get numbers in over 58 countries. It allows users to make & receive calls from the mobile or desktop app. Businesses that are professionally using JustCall stated that it provided a game changer for remote, sales, and support teams.

Every incoming & outgoing call is logged & recorded automatically. The advanced call management functionality of JustCall enables users to set up a welcome message in various languages. Also, they can create call distribution rules. Switching from a conventional phone system to JustCall can help you save time, money, and effort.

Features

• Call screening
• Call recording
• Message alerts 
• Answering rules

Justcall Pros and Cons

Simple user-interface

Quality of support

Ease to set up

You can't add contacts

Pricing

• Standard Plan: $30/user/month
• Premium Plan: $60/user/month
• Custom Plan: Tailored pricing

You May Also Read : 12 VoIP Advantages and Disadvantages You Need To Know

9. LinPhone

LinPhone is a free softphone App for Mac that lets you make calls anytime and anywhere. It is an open-source app with many powerful features, including video conferencing and text messaging via the Internet. It is a versatile solution for startups and SMEs.

It easily integrates with web browsers and allows you to chat with multiple participants in a group and further track message delivery status. With LinPhone, multiple calls can be managed simultaneously owing to pause, merger, transfer, and resume features.

Features

• Audio/video calling
• Call recording
• Call forwarding
• File sharing

LinPhone Pros and Cons

LinPhone is FREE

LinPhone is compatible with most cloud service providers

Allows you to create multiple accounts for SIP

Limited features

Pricing

• FREE

The Bottom Line

Voice over IP (VoIP) is one of the most popular and widespread communication methods today, which is why many people require softphones to facilitate video and audio communication. The world has changed radically since the onset of VoIP, so many products are available today. However, only some softphones suit every need, as everyone has different requirements for their software.

When looking for a Mac softphone, it is essential to consider all available options and those that will be released in the future. Many good softphones are available for Mac users, but some could be better. We’ve rounded up the best softphones for Mac in this article, so you can find one that will work best for your needs.

FAQs

Q 1. How Do I Make VoIP Calls From My Mac?

With VoIP, you can connect directly to the person you want to talk with and have them ring through their phone line straight to yours. This provides a much higher quality connection than if you were to use a traditional landline or mobile phone because it uses an internet connection instead of a regular one.

There are several means to make VoIP calls from your Mac system. The best way is by using an app that connects directly to your internet provider, such as Vonage or Google Voice. With these apps, you can quickly set up your online profile and use it like a regular number.

Q 2. How Do You Install a Softphone on a Mac?

First things first, install the softphone application on your desktop. Once you have connected your device, log in with your credentials from the software provider and start using the software.

Q3. What Is the Best Softphone for Mac?

The best Mac softphone is one that offers full security with a variety of features and options. It should be easy to use and offer advanced features like call recording and forwarding. Ideal softphones for Mac will also have a wide range of extensions for different types of clients, such as business owners or sales teams. This way, you can customize your software to meet the needs of your business.

Q4. What Is the Best  Softphone VoIP Provider That Offers White Label and Is Working on Windows, Mac, Mobile Ios, and Android?

One of the most important questions you should ask yourself is: What kind of business are you looking to start? If your answer is a small business with limited resources, you can get away with using a free or low-cost solution. However, to start a large enterprise or even become a corporation, it is important to use VoIP systems that offer white-label solutions. Your company name will be associated with all calls made through the system. This offers many benefits, including an easy way to track your customers and ensure they have an easy way to contact you when they need help.

Q5. How Can You Grow Your Business Using a Softphone Solution?

The answer is simple: making it easy for your customers to contact you, whether from within your office or any location. 

A softphone (also known as a SIP phone) is an advanced telephone that connects through the Internet, allowing you to make calls anywhere in the world. 

Supriya Bajaj

Supriya is a highly skilled content writer with over 8 years of experience in the SaaS domain. She believes in curating engaging, informative, and SEO-friendly content to simplify highly technical concepts. With an expansive portfolio of long-format blogs, newsletters, whitepapers, and case studies, Supriya is dedicated to staying in touch with emerging SaaS trends to produce relevant and reliable content.

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