The business between the US and Australia is growing. In 2019, the estimated goods and services traded between the US and Australia was $67.5 billion, with imports and exports being $48.0 billion and $19.5 billion, respectively.
The smooth conduct of business requires seamless communication. If you want to communicate with clients, customers, or candidates in Australia from the US, you need to call them. Since international calling is slightly different, there are a few things that you need to consider.
Here’s a quick guide to calling Australia from the USA.
Best Ways to Call from the USA to Australia
Back in the day, businesses would need to buy international calling cards to dial international numbers. While this is still in practice, other methods have also emerged. Let’s look at the best methods to call from the USA to Australia.
1) International Calling Cards
An international calling card, as the name suggests, allows you to make calls from one country to another. When using these cards, you need to pay for the minutes in advance. These cards can be exorbitant, especially if used for long durations. Furthermore, they come with several hidden charges that can pile up and hurt your wallet in the long run.
2) Google Voice Account
Calling using a Google Voice account has been a traditional method to make international calls over the internet. You can make PC-to-PC, PC-to-mobile, or mobile-to-mobile calls. Calls made within a country are free of cost, whereas international calls, such as the US to Australia, require a nominal fee. However, these accounts lack tracking and analytics features, and you need to pay to enjoy features like call recording and number porting.
3) Free Internet Services
The use of free internet services like Skype, Google Hangouts, and Facetime has increased in recent years. These services work similarly to a Google Voice account. You can connect with people in Australia over the internet. Some platforms don’t even require a phone number for calling. However, these services lack essential features that businesses need and are a good choice for personal use only.
4) Virtual Phone Numbers (Recommended)
Cloud based virtual phone systems are the most popular method of connecting with international clients and customers. These systems work entirely over the internet but offer a traditional phone-like experience. You can buy international phone numbers and call directly to a phone number in Australia. Besides, these solutions come with advanced call tracking, call recording, and analytics features, making them the go-to choice for businesses and contact centers.
Steps to Call a Landline Number in Australia from the US
Dialing Australian landline numbers from the US isn’t complex. Follow these simple steps and communicate with your Australian contacts with ease.
Step 1: Since you have to make an international call, you need to dial the US exit code first, which is ‘011.’ Dialing this code indicates that you’re trying to make a call outside the USA (or North American Number Plan region).
Step 2: Dial the country code of Australia, which is ‘61’. Dialing this code indicates that you’re making a call on an Australian landline number.
Step 3: Find the city code of the city where you want to call. In Australia, each city has a unique, one-digit city code. Let’s say you want to dial a phone number in Sydney. Dial the area code of Sydney, which is ‘2’.
Step 4: Landline numbers in Australia are eight digits. Dial the eight-digit landline number you want to call.
If you want to dial a cell phone number in Australia, you need to dial ‘4’ before the eight-digit number. The number ‘4’ indicates that the number is on a mobile service.
As discussed, you can implement numerous methods to make international calls from the USA to Australia. However, if you’re a business that wants to establish meaningful relationships with its clients and customers, having a virtual phone system like CallHippo is a must. These solutions come with advanced tracking, speech analytics, and reporting features, making them ideal for sales and customer support teams.
In this internet-driven world, communicating with your international contacts isn’t difficult. But having the right communication method in place will play a critical role in defining the effectiveness and success of your campaigns.