Call Tracking Software
Identify the marketing campaigns that are bridging the gap between you and your customers.
What Is Call Tracking Software?
Call tracking is a system that helps you track marketing campaigns that drive calls to your business. It draws a line between businesses that know where they are and those who go with their marketing campaigns blindly.
Benefits Of A Call Tracking Software
Better Caller Experience
When you integrate tracking solution with your CRM system, it displays vital information about the caller.You can quickly know their location, call history, and product interest.
Track Offline Engagements
Call tracking even enables you to keep track of your offline marketing efforts. When people call after watching your ads on TV, you know how they found you through the number they called.
Intelligent call routing
Try to offer your callers the help they require on their first attempt through Intelligent Call Routing. It routes callers to executives fit to meet their needs.
CRM Integration
With this, agents will be able to meet customers’ requirements better. Having call history and preferred product category at their disposal will help executives serve better.
Start your Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Pricing
- Unlimited Users (Pay only for number)
- Click To Dial
- AI Global ConnectIdentify phone number's timezone before a call
- TeamsAssign teams to handle calls in sequence
- Voicemail
- SMS (Text messages) & MMSSMS pricing will be applicable.
- Everything in Basic +
- 1 Free Phone Number1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
- Everything in Silver +
- Auto Dialer (Power, Predictive & Speed to Dial)
- Unlimited QA Users
- Voice Broadcasting
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
- Unlimited Users (Pay only for numbers)
- Click To Dial
- AI Global Connect
- Teams
- Voicemail
- SMS (Text messages) & MMS
- Everything in Basic +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- After Call Work
- Everything in Professional +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Unlimited QA Users
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
Frequently Asked Question
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Advanced call track is an important feature of business phone systems that helps to measure the effectiveness of marketing campaigns. With call tracking, you can attribute each phone call to specific marketing channels such as paid ads, SEO keywords, or targeted campaigns.
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The right call track solution can help you analyze and monitor calls to know where your leads come from – web, marketing campaigns, or offline sources. Some things to keep in minds while choosing a call track system service provider include:
- Extensive number cover
- Dynamic number generation
- Seamless third-party applications integration
- Scalability
- Ease-of-use
- Customization
- Detailed analytics
- Affordability
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Call track enables users to collect a vast repository of information that helps them make informed and better decisions. You can quickly come to know what keyword led prospects to make a call, check relevant Google click IDs, and what landing page promoted a specific call. tracking solution gives you real-time data about caller demographics, time and date of the call, and other key indicators for better operational performance.
