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Call Tracking Software

Identify the marketing campaigns that are bridging the gap between you and your customers.

Call Tracking dashboard

What Is Call Tracking Software?

Call tracking is a system that helps you track marketing campaigns that drive calls to your business. It draws a line between businesses that know where they are and those who go with their marketing campaigns blindly.

Benefits Of A Call Tracking Software

There are several benefits associated with using business call tracking; some of them are mentioned below.
Better Caller Experience

When you integrate tracking solution with your CRM system, it displays vital information about the caller.You can quickly know their location, call history, and product interest.

Track Offline Engagements

Call tracking even enables you to keep track of your offline marketing efforts. When people call after watching your ads on TV, you know how they found you through the number they called.

Intelligent call routing

Try to offer your callers the help they require on their first attempt through Intelligent Call Routing. It routes callers to executives fit to meet their needs.

CRM Integration

With this, agents will be able to meet customers’ requirements better. Having call history and preferred product category at their disposal will help executives serve better.

Start your Free Trial today

From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.

  • Buy Numbers
  • Add Users
  • Start Calling
  • Track Calls
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CallHippo Virtual Phone Number

Pricing

Ideal for Bulk Calling for Sales, Support and Call Center Teams

Bronze

$16
Per user/Month
10 Days Free Trial

Ideal For Small Team

  • Free Number1
  • Voicemail
  • Shared Inbox
  • Skill Based Call Routing
  • Webhook
  • Paid Call Recording
  • Target Vs Achievement
  • Campaign Management

Silver

$24
Per user/Month
10 Days Free Trial

For Fast Growing Team

  • Everything in Bronze +
  • Role based access control
  • Free Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Gamification
  • Call Tagging
  • Call Disposition
  • Pause-Resume Recording

Platinum

$40
Per user/Month
10 Days Free Trial

For Larger Team

  • Everything in Silver +
  • Power Dialer
  • Predictive Dialer
  • Speed to Dial
  • Voice Broadcasting
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Route to External Number
  • Single Sign On
  • DID Group
  • Call Whisper
  • Intelligent Reports/Analytics
  • Reports via Email
  • Automatic Machine Detection
  • Compliance Call Recording
  • Google Drive, AWS S3 Integration
  • Embedded Dialer Integration
  • Smart DID Routing
  • Auto Rotate

Ideal for Businesses to support their Customers and not for Bulk Calling

Starter

$18
Per user/Month
  • 1000 calling minutes within US/CAD
  • 1 Standard Number Free
  • Free SMS/ Text messages
  • Multi Lingual IVR
  • 2FA
  • User Working Hours
  • Business Hours
  • Ring All Devices
  • 1-year Call Records
  • Basic Report Analytics
  • Forward-to-device
  • Shared Inbox
  • Feedback for Calls

Professional

$30
Per user/Month
  • Everything in Starter +
  • Unlimited calling minutes within US/CAD
  • Call Recordings
  • Intelligent Reports/Analytics
  • Country Blocking
  • Call Tagging
  • Email notification for Voicemail
  • Reports Via Email
  • Call Notes & Ratings
  • Lifetime Call Records
  • Advance Report Analytics
  • Role based access control
  • IVR
  • Live Call
  • Call Reminder
  • After Call Work
  • Holiday Routing
  • Gamification
  • Pause-Resume Recording

Ultimate

$42
Per user/Month
  • Everything in Professional +
  • Unlimited calling minutes within US/CAD
  • Call Blocking
  • Call Cascading
  • Custom Greetings
  • Audit Logs
  • Webhook
  • Dedicated Account Manager
  • Personalized Onboarding
  • Phone Support
  • 24*7 Support
  • Advanced Integrations
  • Custom Integrations
  • Annual Business Review
  • Auto Rotate
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Single Sign On
  • Call Tagging
  • Call Disposition
  • DID Group
  • Call Whisper
  • Compliance Call Recording
  • Embedded Dialer Integration
  • Smart DID Routing

Frequently Asked Question

  • Advanced call track is an important feature of business phone systems that helps to measure the effectiveness of marketing campaigns. With call tracking, you can attribute each phone call to specific marketing channels such as paid ads, SEO keywords, or targeted campaigns.

  • The right call track solution can help you analyze and monitor calls to know where your leads come from – web, marketing campaigns, or offline sources. Some things to keep in minds while choosing a call track system service provider include:

    • Extensive number cover
    • Dynamic number generation
    • Seamless third-party applications integration
    • Scalability
    • Ease-of-use
    • Customization
    • Detailed analytics
    • Affordability

  • Call track enables users to collect a vast repository of information that helps them make informed and better decisions. You can quickly come to know what keyword led prospects to make a call, check relevant Google click IDs, and what landing page promoted a specific call. tracking solution gives you real-time data about caller demographics, time and date of the call, and other key indicators for better operational performance.

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