Call Tracking Software
Identify the marketing campaigns that are bridging the gap between you and your customers.
What Is Call Tracking Software?
Call tracking is a system that helps you track marketing campaigns that drive calls to your business. It draws a line between businesses that know where they are and those who go with their marketing campaigns blindly.
Benefits Of A Call Tracking Software
Better Caller Experience
When you integrate tracking solution with your CRM system, it displays vital information about the caller.You can quickly know their location, call history, and product interest.
Track Offline Engagements
Call tracking even enables you to keep track of your offline marketing efforts. When people call after watching your ads on TV, you know how they found you through the number they called.
Intelligent call routing
Try to offer your callers the help they require on their first attempt through Intelligent Call Routing. It routes callers to executives fit to meet their needs.
CRM Integration
With this, agents will be able to meet customers’ requirements better. Having call history and preferred product category at their disposal will help executives serve better.
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From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Pricing
Ideal for Bulk Calling for Sales, Support and Call Center Teams
Basic
- Unlimited Users (Pay only for number)
- Click To Dial
- Global Connect
- Teams
- Voicemail
- SMS/Text messages
- Smart Switch
- Last Called By
- Forward-to-device
Bronze
- Everything in Basic +
- Free Number1
- SMS
- Voicemail
- Shared Inbox
- Skill Based Call Routing
- Webhook
- Paid Call Recording
- Target Vs Achievement
- Campaign Management
- Everything in Bronze +
- Role based access control
- Free Call Recording
- IVR
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Gamification
- Call Tagging
- Pause-Resume Recording
Platinum
- Everything in Silver +
- Auto Dialer
- Voice Broadcasting
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Forward to Multiple Device
- Single Sign On
- DID Group
- Call Whisper
- Intelligent Reports Analytics
- Reports via email
- Automatic Machine Detection
- Compliance Call Recording
- Google Drive, AWS S3 Integration
- Embedded Dialer Integration
Ideal for Businesses to support their Customers and not for Bulk Calling
Basic
- Unlimited Users (Pay only for number)
- Click To Dial
- Global Connect
- Teams
- Voicemail
- SMS/Text messages
- Smart Switch
- Last Called By
Starter
- Everything in Basic +
- 1000 calling minutes within US/CAD
- 1 Standard Number Free
- Multi Lingual IVR
- 2FA
- User Working Hours
- Business Hours
- Ring All Devices
- Everything in Starter +
- Unlimited calling minutes within US/CAD
- Call Recordings
- Intelligent Reports/Analytics
- Country Blocking
- Call Tagging
- Email notification for Voicemail
- Reports Via Email
- Call Notes & Ratings
Ultimate
- Everything in Professional +
- Unlimited calling minutes within US/CAD
- Call Blocking
- Call Cascading
- Custom Greetings
- Audit Logs
- Webhook
- Dedicated Account Manager
- Personalized Onboarding
- Phone Support
- 24*7 Support
- Advanced Integrations
- Custom Integrations
- Annual Business Review
Frequently Asked Question
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Advanced call track is an important feature of business phone systems that helps to measure the effectiveness of marketing campaigns. With call tracking, you can attribute each phone call to specific marketing channels such as paid ads, SEO keywords, or targeted campaigns.
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The right call track solution can help you analyze and monitor calls to know where your leads come from – web, marketing campaigns, or offline sources. Some things to keep in minds while choosing a call track system service provider include:
- Extensive number cover
- Dynamic number generation
- Seamless third-party applications integration
- Scalability
- Ease-of-use
- Customization
- Detailed analytics
- Affordability
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Call track enables users to collect a vast repository of information that helps them make informed and better decisions. You can quickly come to know what keyword led prospects to make a call, check relevant Google click IDs, and what landing page promoted a specific call. tracking solution gives you real-time data about caller demographics, time and date of the call, and other key indicators for better operational performance.
