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Senior Writer: Supriya Bajaj
Date: December 5, 2023As a small business owner, having a free business phone number is key to success. It can be difficult to determine which provider provides the best options for your business among all of them available in the market today.
This blog provides an in-depth look into the nine best business phone number providers of 2023. We’ll give you a breakdown of their features, pros and cons so that you can make an informed decision on which one is right for your company. Additionally, we’ve included answers to common questions at the end to help clear up any confusion or provide more details about each option available.
By taking a close look into the variety of providers on hand, you can decide which one would be best for your business’s phone needs. Taking a close look at all available options will ensure that you are choosing the most suitable fit to meet your requirements. From cloud solutions with custom features, advanced analytics tracking tools and more – read on to find out the most promising business phone number for your needs.
How To Get A Free Business Phone Number?
Having a business phone number is an important element for any company. It gives off a professional appearance and allows you to communicate with customers without having to share your personal contact information. Although there are paid services, interestingly enough, there are also some resources that offer features similar to or even better than the ones available when paying – at no cost! Here are some helpful tips to consider if you want to get access to such free service:
Step 1- Opt for the right plan
Make sure you opt for the right plan. Check out different plans available to select the one best suited for your business.
Step 2 – Test out its features
Test out the features of the provider to see whether they align with your business needs.
Step 3 – Look for customer support
Look for customer support from your provider; this will allow you to quickly send out queries and receive the answers that you need.
Step 4 – Consider installation
When signing up for a free and reliable business phone number, make sure to include consideration of the installation process. Investigate whether there are any further costs linked with setting up the service.
Step 5 – Compare providers
Do your research and compare different providers of free business phone numbers. Include features, prices and customer support when making comparisons to get the best possible deal.
Step 5 – Check out any hidden charges
Make sure to thoroughly look into any hidden charges like international calls or emergency services. These may add up in the long run, so make sure you’re aware of all the costs before you choose.
Step 6 – Look into the contract
Review the contract of the provider carefully. Calculate the total cost and review the cancellation policy, billing policies and other important details to make sure that everything is up to your standards.
Step 7 – Understand usage rights
Another important aspect to keep in mind is usage rights. Check if you will be able to make and receive calls in multiple countries, or only certain ones.
Step 8 – Check the security protocols
Lastly, check the security protocols of the provider are up-to-date. Ensure that your conversations are encrypted and secure from unwanted access. This is crucial for businesses nowadays, as it keeps your caller data safe and secure.
"Nowadays, the success of a business is highly dependent on the rate of its customer engagement and relationship. Constant connectivity is required for a business to get a competitive edge. This is where free business phone number providers come in. With these numbers, a business organization can connect with potential and existing customers globally free of cost. In addition, it offers other advanced functionalities that optimize operability. "
What to Look For in a Free Business Phone Number?
When shopping around for a free and reliable business phone number, there are a few key elements to look out for to ensure a good fit for your purposes. Here are some features and pointers you should look –
1. Voice Quality:
Voice quality is an important aspect of a great customer experience. Make sure the provider offers crystal clear voice quality.
2. Voicemail Transcription:
Voicemail transcription is a helpful feature to get your voicemails sent to you in the form of text so that you can look through your messages quickly.
3. Auto Attendant:
Auto Attendant feature allows you to set up a virtual receptionist that will route incoming customer requests to the right team member.
4. Video Conferencing:
Video conferencing is a great way to connect with your customers. Most phone number providers offer seamless video conferencing capabilities so that you can view customer facial expressions for an enhanced customer experience.
5. Call Routing:
Call routing is a crucial feature for businesses that handle many incoming customer calls. Look for providers with a reliable call routing system that will help you route calls to the appropriate team member quickly.
6. CRM Integration:
Many providers offer CRM integration with their phone number services. This is beneficial as it allows you to gain an overall view of customers and generate custom analysis and metrics.
7. Analytics & Reporting:
Look for providers with built-in analytics and reporting capabilities. This feature can help you get insights and data analysis to help you make more informed decisions when it comes to enhancing your customer experiences.
You May Also Read : How to Get a Business Phone Number Free
9 Best Free Business Phone Number Providers
Compare Our Top Picks:
| Brand Name | Rating | Key Features | Pricing |
|---|---|---|---|
| Google Voice | Voicemail transcripts Unlimited text messaging in the US Multi Level auto attendant Personalized voicemail greetings Audio & video conferencing Integration with Google Meet & Calendar | Starter: $10 per user/month Standard: $20 per user/month Premier: $30 per user/month | |
| CallHippo | Call forwarding Call recording Voicemail Text messaging | Basic: $0 Bronze: $16 /month Silver: $24 /month Platinum: $40 /month | |
| phone.com | Dial-by-Name Directory Click-to-call and Call Forwarding Music on hold IVR menus | Basic Plan: $12.99 Plus Plan: $19.99 Pro Plan: $29.99 | |
| Grasshopper | Unlimited free calls in Canada and the US Offers toll-free numbers Custom greetings Call forwarding | Solo: $26 Partner: $44 Small Business: $80 | |
| Freedompop | VoIP Calling Call Routing Instant Messaging. | Customize your plan: $2.99 Unlimited Everything Plan: $42.99 |
Choosing the right free business phone number can be a tedious task, especially with so many providers out there. But don’t worry. Take a look at our pick of 9 best free business phone number providers.
1. Google Voice
Google Voice is Google’s free business phone number solution. It provides a free phone for business and allows you to forward incoming calls to your cell phone, VoIP number, or other existing phone number. It also offers voicemail and call forwarding options, as well as custom voicemail greetings and call blocking.
Google Voice also provides businesses with more advanced features such as custom incoming call recordings, auto-message and transcription services, as well as an online platform for managing multiple phone numbers and contacts.
Features:
Google Voice provides multiple features for free. It offers you a free personal number, Voicemail Transcription, Call Blocking, and Text Messaging.
Pros:
- Offers free numbers
- Make free calls to the US
- Call and text internationally
- Shared phone number
- Porting in existing numbers
Cons:
- Compatible only with other Google apps
- More expensive than other VoIP providers
- No toll-free numbers
- No auto-replies
Pricing:
- Starter Plan: $10 USD /user/month
- Standard Plan: $20 USD/user/month
- Premier Plan: $30 USD/user/month
2. Call Centric
Call Centric is another free business phone number provider. It offers a free phone for business and allows you to choose the area code, so you can get a local-sounding number. It also offers unlimited calling and texting within the US and Canada. Call Centric also provides the ability to record calls and voicemail, online fax service, conference calling, SMS and a web based interface that provides analytics on call/text volumes.
Features:
Call Centric offers a number of features like Voicemail, Caller ID, Call Forwarding, Softphone Support, etc.
Pros:
- Feature-rich platform
- Supports international numbers
- No setup charges
- Easy to set up and use
Cons:
- Poor customer service
- Poor sound quality
Pricing:
- North America 1000- $12.95
- North America 2500- $29.95
- North America Residential- $19.95
- World Select Residential – $29.95
3. CallHippo
CallHippo is a cloud-based business phone system enabling you to make, receive, and manage free business phone calls from anywhere in the world. It provides features like VoIP Calling, Call Recording, Call Routing, Online Meetings, and more. It includes a free local phone number and unlimited calls within the US and Canada, as well as voicemail, auto-attendant, and call routing features.
Features:
CallHippo provides features like local phone numbers, VoIP Calling, Call Recording, Call Routing, Online Meetings, Voicemail to email and more.
Pros:
- Free Trial available
- Super easy to use
- Effective Call Management
- Call Analytics
- Voice Mails
- Cloud-Based Architecture
Cons
- Typical User Interface
- Tiered Customer Support
Pricing:
- Bronze Plan: $16 per user per month
- Silver Plan: $24 per user per month
- Platinum Plan: $40 per user per month
- Enterprise Plan: $48 per user per month
4. Phone.com
Phone.com is a cloud-based business communications provider that offers a free phone number. It also provides support for calls, texts, and voicemail, and allows you to manage multiple numbers in one account. It also offers conference calls and auto-attendant features.
Their communication service provides small business owners with HD-quality sound on their calls along with reliable Internet connections that are lagging-free and secure. Moreover, customers can be assured of enhanced scalability and availability of their service as Phone.com provides them with a 99.999% up-time guarantee, along with round-the-clock support.
Features:
Phone.com provides a bundle of features like Call Conferencing, Vehicle Routing, VoIP PBX, Auto Attendants, and more.
Pros:
- Easy to set up and use
- Softphone App available for iOS and Android
- Reasonable international calling rates
- 24/7 customer support
Cons:
- Limited international numbers
- No web calling is available
Pricing:
- Basic Users: $11.99/mo/user billed annually
- Plus Users: $15.99/mo/user billed annually
- Pro Users: $23.99/mo/user billed annually
5. Grasshopper
Grasshopper is a virtual phone number provider that offers a free business phone service. It provides support for incoming and outgoing calls, voicemail, and text messages. It also offers text message notifications and call routing capabilities.
Grasshopper provides many features for businesses to take advantage of, such as the ability to forward calls to different numbers and voicemail to email options. Grasshopper can also be integrated with various cloud-based applications, like Dropbox and Google Drive, to be able to store contact details and use automated call menus.
Features:
Grasshopper provides features like VoIP Calling, Call Recording, Online Faxing, and more.
Pros:
- Excellent customer support
- 30-day free trial available
- CRM integration
- Reasonable international calling rates
Cons:
- No web conferencing feature
- Limited international numbers
Pricing:
- Solo: $26 per month
- Partner: $44 per month
- Small Business: $80 per month
6. Freedompop
Freedompop is a VoIP service provider that offers a free phone number and unlimited calls within the US and Canada. It also provides voicemail, call blocking, and caller ID options. Freedompop’s VoIP service provides additional features such as texting, international calls, video conferencing, and an internet calling app. There are no contracts, so users can cancel at any time.
Customers can also upgrade their plans for additional features such as data rollover and access to premium features. Freedompop offers customer support through an online help center, a telephone helpline and email.
Features:
Freedompop provides a range of features like VoIP Calling, Text Messaging, Call Routing, and more.
Pros:
- Easy to set up and use
- Variety of international numbers to choose from
- Cheap international calling rates
Cons:
- Limited features compared to other providers
- Limited customer support
Pricing:
- Customize your plan: $2.99
- Unlimited Everything Plan: $42.99
7. LINE
LINE is a free communications app that provides users with free business phone services. It supports call and text messaging functions, as well as other business features such as call forwarding, conference calling and voicemail. Additionally, LINE provides users with features to keep their conversations secure such as Encrypted Calls and message encryption. The app also allows users to make and receive calls from tablets and other devices.
Features:
LINE provides features like Voice Calls, Video Calls, Text Messaging, Conference Calls, and more.
Pros:
- Easy to set up and use
- No setup costs
- Variety of international numbers available
- CRM integration
Cons:
- Poor customer service
- Limited Scalability
Pricing:
Monthly Plan: $15.99
8. TextFree
TextFree is a free phone number provider that allows you to send free texts and make free outgoing calls and incoming calls between the US and Canada. It also provides voicemail, video and voice calling, and text messaging.
With TextFree, you can make and receive calls with U.S. and Canadian numbers. You can also send text messages and make video and voice calls for free. The app also includes features such as group chats, real-time response notifications, call recording, call forwarding, and international phone calls. You can also receive voicemails and messages, as well as customize greetings and sounds, in the app.
Features:
TextFree provides features like VoIP Calling, Text Messaging, Call Recording, Voicemail, etc.
Pros:
- Easy to set up and use
- Free international calling
- No setup charges
- Variety of international numbers available
Cons:
- Low sound quality
- Limited customer support
Pricing:
Monthly (1 month) – $ 9.99
Half Yearly (6 months) – $ 39.99
Yearly (12 months) – $ 69.99
9. VoIP.ms
VoIP.ms is a VoIP provider that offers a great range of features for an affordable price including support for outgoing/incoming calls, unlimited calling within the US and Canada. A valuable benefit is that you get to keep your current number as long as you wish, even if you decide to switch your provider.
Additionally, this provider allows you to set up multiple numbers to route calls to different destinations, such as your desk, mobile phone, or home phone.
Features:
VoIP.ms offers features like VoIP Calling, Text Messaging, Call Conferencing, Softphone Support, and more.
Pros:
- Flexible pricing plans
- SNR (Signal to Noise Ratio) options
- CRM integration
- Reasonable international calling rates
Cons:
- Complicated setup
- Limited customer service
Pricing:
Unlimited Plan – $4.25
Wrapping Up
In conclusion, for anyone looking for toll-free numbers for business, the abovementioned nine providers are great options to consider. All providers listed above provide an array of features to offer, such as call masking to protect your privacy and voice-activated assistance to save time.
Depending on your business needs, you can compare features and decide the best provider to get a business phone. Irrespective of what business size you operate at, the listed providers can help you get a free business phone number. We’ve also included a FAQ section below to provide more clarity on the topic.
FAQs:
1. How can I get an 800 number for my business for free?
You can get a free 800 number for your business through CallHippo. It provides a 30-day free trial for 800 numbers.
2. Is Google Voice for business free?
Yes, Google Voice is free for personal use. But for business use, it requires a subscription fee.
3. How can I get a business phone number without a landline?
You can get a business phone system number without a landline through VoIP services like CallHippo, Phone.com, Grasshopper, etc.
4. What is the best Free business phone number?
The best free business phone number provider is subjective, however, we recommend CallHippo, as it offers excellent features like Virtual Numbers, VoIP Calling, Text Messaging, Auto-Attendants, etc. at an affordable price.
5. What are the best free business phone number providers for personal cell phones in 2023?
There are several great free business phone number providers available in 2023. Some of the most popular include Google Voice, Line2, TextNow, and Grasshopper. Each of these providers offers a variety of features and services to help you manage your business phone number on your personal cell phone.
6. What is a free business phone system?
A free business phone system is a type of telephone system that provides businesses with a cost-effective way to communicate with customers and colleagues. It typically includes features such as voicemail, call forwarding, auto attendant, and conference calling. Many free business phone systems are cloud-based and can be accessed from any device with an internet connection.
Supriya is a highly skilled content writer with over 8 years of experience in the SaaS domain. She believes in curating engaging, informative, and SEO-friendly content to simplify highly technical concepts. With an expansive portfolio of long-format blogs, newsletters, whitepapers, and case studies, Supriya is dedicated to staying in touch with emerging SaaS trends to produce relevant and reliable content.
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