Home »
Business Phone Number: Types, Benefits, and Pricing
Business phone numbers increase your company’s credibility, increase brand awareness, and allow you to keep personal phone numbers private. Business phone numbers provide your customers with an easier way to contact you, increase consumer trust, and differentiate you from your competitors. However, selecting the correct number and provider for your company is crucial.
Connect with Customers Anytime, Anywhere.
What Is A Business Phone Number?
Business phone numbers are numbers that aren’t attached to one specific phone system. This means you can use the same number on different devices and in other places – even on the go – via an app provided by service providers.
To get started, all you have to do is download the number provider app, select the plan and virtual business phone numbers you want, then pay (generally monthly). The entire process usually takes less than a day, if not less than an hour.
In the early days of your business, your number may have been sufficient for everyday professional communications. However, the phone’s limited features can cause several miscommunications with your customers with the growing company.
What Are The Different Types of Business Phone Numbers?
The type of phone number you select is a crucial factor for the success of your company. The main types of business phone numbers are listed below:
Local phone number
Local phone number can be purchased in any country with their country and local area codes. Local phone number help your company stand out locally and simplify customer communications.
International phone numbers
VoIP allows you to acquire international numbers in countries other than your country of operation, which gives you a global presence even if you do not have any physical offices elsewhere.
Toll free numbers
Customers can call toll free number without being charged. The company pays the call charge. Examples include 800, 855, 877, 888, etc.
Vanity phone numbers
There are two types of vanity numbers: local phone numbers or toll free numbers that enhance your brand recognition with personalized, brand-centric phone numbers. Text strings are used in conjunction with number prefixes.
How To Buy A Business Phone Number? Video Tutorial
How Much Does A Business Phone Number Cost?
Basic
- Unlimited Users (Pay only for number)
- Click To Dial
- Global Connect
- Teams
- Call forwarding
- Voicemail
- SMS/Text messages
- Smart Switch
- Last Called By
Bronze
- Everything in Basic +
- Free Number1
- Forward-to-device
- SMS
- Voicemail
- Teams
- SDAP : Patent Pending Technology
- Shared Inbox
- Skill Based Call Routing
- Webhook
- Paid Call Recording
- Target Vs Achievement
- Campaign Management
Silver
- Everything in Bronze +
- Role based access control
- Free Call Recording
- IVR
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Internal Team Calling
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Gamification
- Call Tagging
- Everything in Silver +
- Sticky Agent
- Power Dialer
- Voice Broadcasting
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Forward to Multiple Device
- Call Whisper
- Pause-Resume Recording
- Download Call Recordings
- Call Script
- Intelligent Reports Analytics
- Reports via email
*The Platinum plan is available on annual subscription only
Start your 10-Days Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
How a Business Phone Number Can Help Your Company Grow
Getting a business contact number at the beginning of your company, even if you don’t think you “need” one, keeps your company from stealing your competitors’ phone numbers and makes your company appear much more established.
The sooner you get a number, the better. Likewise, if you have been open for a while and still don’t have one, the sooner you do so, the better.
It offers several advantages over traditional numbers, including a more professional appearance and a more cost-efficient option.
We’ll cover some of the other reasons below for needing a business mobile number.
- You can easily monitor call duration, hold times, wait times, and overall usage.
- There are a lot of features included with phone services, such as call forwarding, caller ID, call waiting, inbound call routing, call recording, and more.
- Multiply the use of one phone number among several users at the same time (automated attendant feature lets you route business calls to the first available representative)
- Receiving and making business calls can be done using a desk phone system, cordless phone, mobile phone, or computer.
- Adding employees is easy without involving an IT specialist.
- VoIP systems transmit voice over the internet, so you can take your local phone numbers or toll free number with you wherever you go. An Internet connection at high speed is all you need.
Business Phone Number Features that can Do Wonders
The prime benefit of having a business phone number is availing excellent features along with it. CallHippo offers a multitude of features for VoIP business phone system. Below listed are the most sought after business phone features CallHippo offers:
1. Smart Call Forwarding
With this feature, the user can forward incoming calls to an alternate number so that the caller doesn’t return unanswered when the user is busy. It forwards the call without even letting the caller know what is happening in the background. Forward your call to any landline, cell phone, or virtual phone from anywhere and at any time. You can even integrate smart extension menus to forward calls to the right person with the help of customer’s input.
2. Voicemail
Virtual voicemails help a business stay organized and productive. For every number, you get a different voicemail so that you never miss the details of a call. The voicemail gets directly delivered to your email, and you can access it from there.
3. On Hold Music
When any customer is kept on hold, they usually have to listen to the annoying beeps. But, CallHippo offers its clients to make their customers listen to peppy music with its on hold music feature. This feature dissuades customers from hanging up and helps them stay longer online. You can even customize this feature with a specific song that fits in your business or a personalized message. It also enables you to uphold the image of your business.
4. Ring All
With this feature, all users associated with a number receive a call at the same time. Whoever among them is available can answer the call and start a conversation. This feature is useful when some of the employees are busy attending other clients or outside the office for work. Features as such ensure that your client never hangs up unattended.
5. Call Analytics
Determining the marketing policy of your company is utmost important. Features like Call Analytics provides an in-depth report on Call Volume, Duration of calls, and Routing incoming & outgoing calls. It lets you optimize the sales process and build data-driven strategies.
Having a separate phone number can make a lot of difference in your business. Whether you need to establish a local or global presence, or require additional features to enhance your business, investing in a business phone number can undoubtedly benefit you.
When To Get a Business Phone Number?
Right at the beginning of the company. Yes, you should get a business phone number as soon as you start your business. This will help as a promotional tool to market your business. Do not wait too long or until your business is “settled.” Because doing so will only harm your business. For example, if you don’t have a business number, you will:
- Fail to communicate effectively with your customers and prospects.
- Not succeed in establishing a professional image for your company.
- The cost of communication via regular lines will be extremely high.
- Not able to segregate personal calls and business calls.
- Unable to manage voicemails and callbacks.
- Cannot understand the customers better due to a lack of analytics.
- Establish a strong line of communication with your customers.
- Efficient call, voicemail, and callback management.
- Easily segment between business and personal calls.
- Project a professional image of the company and the brand.
- Significant cost savings in communication.
In addition to all of these advantages, investing in a business phone number at the outset of setting up a business will allow you to manage your professional contacts better and reserve their communication details in an organized manner that can be retrieved and used as and when required.
How To Get A Business Phone Number?
A leading provider of business contact numbers worldwide, CallHippo serves more than 50 countries. Signing up with us is easy, and following the steps given below will give you a telephone number right away.
1. Selecting the Right Business Phone System
Choosing the right business phone for your business is the first step in obtaining a number. Startups can’t afford to pay the enormous telephone bills with traditional approaches. Instead, they need the best phone system with local or toll free number that fits their budget.
2. Select Your Business Phone Number
With CallHippo as your best business phone line provider, you will be able to get any business number instantly at an affordable price. You can choose a bronze, silver, platinum, or enterprise plan that meets your needs and pay monthly or annually for features with your free business phone number
3. Configure your phone system to be hosted on any device
Choosing the device to access your telephone system is also necessary. The advantage of business phone systems is that you needn’t purchase any additional hardware. Instead, you can use any internet-enabled device, such as a smartphone, laptop, computer, or tablet.
Contact us if you are interested in the business phone number or have any questions about leasing or purchasing these custom hardware sets!
4. Add Extensions
Your phone number for business can have multiple extensions, which means that each department or agent can have an extension for the number and a central number.
The system will automatically dial the extension on behalf of the caller so that they can direct their phone calls to the appropriate agent or department.
5. Review The Features And Decide What You Need
You can integrate a wide selection of features with your business mobile number when you choose a number.
Top 5 Business Phone Number Providers
Getting a business phone number is easy and reliable with a VoIP provider. Every paid subscription plan includes one free business phone number or more virtual phone numbers to provide scalable phone number solutions with only the features you need.
Here are 5 of the best business phone number providers.
1. CallHippo
Providing local and toll free number for over 50 countries, CallHippo is a feature-rich cloud-based business phone system that offers affordable pricing plans and phone services.
CallHippo is suitable for small, medium, and large businesses by extending its reach and lowering call costs. CallHippo is one of the best option for second phone number for business.
The system is also equipped with numerous system integrations, increasing employee efficiency and improving customer service.
Top Features:
Unique features of CallHippo that make it stand out in this list are its excellent call features, such as GlobalConnect, Auto-Switch, Smart Switch, IVR System, After Call Work, Call Analytics, and Click to Call.
Moreover, CallHippo increases productivity, enhances customer service and improves team collaboration.
Pricing:
The Bronze Plan, priced at $16 per month, is ideal for small businesses, as it includes one free telephone number, The Silver Plan, priced at $24 per month, offers unlimited calling, and the Platinum Plan, priced at $40 per month and customizable for $48, provides more features.
2. Nextiva
Providing affordable phone systems and unified communications, Nextiva is one of the leading startup phone service providers.
Their high customer loyalty and best-in-class customer service have earned them recognition from USNews and G2.
Top Features:
Several features are included, including free porting of your phone number, online faxing, mobile apps, and unlimited calling and texting. After transferring your phone number, you can continue to use your existing number.
Pricing:
Nextiva’s Essential plan starts at just $19/month per user.
3. RingCentral
The range of plans and API-based customization options available with RingCentral enables it to be used by organizations of all sizes. In addition, RingCentral’s emphasis on fostering collaboration among teams everywhere makes it one of the best choices for remote teams.
Top Features:
With RingCentral’s Essentials plan, you can add up to 20 users at a lower price point – more lines than RingCentral’s competitors. In addition, RingCentral users have access to toll free number, free phone calls, and unlimited SMS.
Pricing:
The Essentials plan starts at $19.99/user/month. Here are RingCentral’s additional pricing and plans.
4. 8×8
8×8 connects 60 countries of workers and their customers through its network. In addition, 8*8 provides companies with real-time analytics through its UCaaS (Unified Communications as a Service) platform to make data-driven decisions more quickly.
Top Features:
The 8×8 Express plan offers SMS texting, one-to-one group chat, and unlimited phone calls to the U.S. and Canada, providing streamlined, unified communications. Additionally, users have instant screen sharing and HD video conferencing, voice calls, and video meetings.
Pricing:
The 8×8 Express plan starts at just $15 per user. Here are 8×8 additional pricing and plans.
5. Vonage
Vonage Cloud is a unique small-business phone service provider that offers a comprehensive range of features to fit the needs of businesses of every size, offering Mobile, Premium, and Advanced options to suit their needs.
By taking a unified approach to collaboration and communication, Vonage Cloud provides cost-effective services for even the smallest businesses.
Top Features:
Vonage offers 50 different features across its plans, and its mobile plan includes unlimited incoming and outgoing calls, SMS texting, and group messaging.
Additionally, Vonage’s App Center lets users integrate the apps they need to customize their platform according to their needs.
Pricing:
Vonage’s primary offering is the Mobile plan starting at $19.99. Here are Vonage’s additional pricing and plans.
What Are The Benefits Of Having A Business Telephone Number?
Enhance Retention
You can easily reach your customers with a business phone service, and by making it easier for the customers, you increase the likelihood of them staying loyal to you.
Increase Efficiency with business phone system
You can streamline communication and increase the efficiency of your sales and support agents with a cloud telephony system tied to your phone number
Call Forwarding
You can quickly forward incoming customer calls to your mobile number. With a dedicated business mobile number, you don’t have to share your mobile number with your contacts and customers.
Reduced Call Costs
VoIP-enabled phone numbers offer cheaper local and international calling rates because of your small business phone number, and you will be charged at the country’s local rate.
Why Businesses Love CallHippo?
1. Customized Greeting Messages
This feature enables you to pre-record a message. Thus, whenever someone calls your phone number, they will be greeted with this message. No need for additional voiceovers anymore!
2. Call Forwarding
Working on the go? No problem! CallHippo’s call forwarding feature allows you to re-route all incoming calls of your virtual phone number to your personal cell number. This feature enables you to be available for your customers 24*7, even when you are not in the office.
3. Call Queuing
During the peak hours of a business, the volume of incoming calls is quite large and as a result, all calls cannot be attended at once. In such situations, a call queue feature on the business telephone number systematically transfers calls as and when operators become available. It also takes into account priority customers.
4. Call Recording
Call recording enables you to monitor calls and check how productive they’re toward achieving the set targets.
And many more.
Simple enough, isn’t it?
The right phone system can work wonders for your business. It will not only help you improve your customer service but will also ease the day-to-day operations of your business.
Still not sure which phone system is the right fit for your business?
Don’t shy away, our experts are available round the clock to help you select the right tools to grow your business.
5. Free Small Business Phone Number
With every CallHippo paid subscription i.e. bronze or silver or platinum you will get a free business phone number with lots of other features for business calling.
Related Read-
- Reasons To Use A Commercial Phone Numbers For Business
- All You Need To Know About Shared Phone Number
Frequently Asked Questions About Business Phone Number
Can I get free business phone number?
Why should I buy business phone number?
Buying CallHippo’s Business Phone Number comes with a lot of perks. These are :
- Scalability
- Save time and money
- Stay connected anytime, anywhere
- Keep your private information private
- Better Customer Service
How do I get an 0800 number for my business?
0800 numbers are used by most companies as a primary point of telephonic contact. These numbers are identified as commercial and are free to call on. You can get an 0800 number for your business in two ways:
- You can buy an 0800 phone number from best business phone line providers. This might include purchase fee as well as monthly fees. You may also require changing your phone systems to answer to this number.
- You can leverage the benefits of virtual business number providers like CallHippo. Such providers offer a 0800 number in the plan along with advanced calling features. Fees and plans may vary depending on the provider you choose.
How to get a corporate phone number?
To get a corporate/business phone number, the following steps are a must:
- Signup and create your business account.
- Select your country.
- Choose your number accordingly.
- Checkout
- And you get your business phone number!
How to register a business phone number with 411?
To register a business phone number with 411, you need to:
- Call your local business phone number provider.
- Verify your authorization in your business phone account to make changes.
- Request the customer care service representative to add your business phone number in the 411 information directory.