Published : December 21, 2018In the digital age, businesses are not holding back. You shouldn’t do that, either. To take your business on a global level, never underestimate the significance of a virtual phone system. It may help you save 40% on local calls, increase employee productivity, and boost sales.
Why do Online Businesses Need a Virtual Phone Number?
Online business stores have become a new trend in the industry, allowing buyers to shop from the comfort of their own homes. Though the trend has gained notable popularity, providing a par excellence service experience to your online customers is an uphill struggle. An online business phone number can help you with this.
If you have recently entered the online business world, you must be well-prepared to face the challenges. The first struggle you will face is building a consistent and responsive communication point. As you will be dealing with your customers in person, a business phone number is the most effective way to connect. Services and virtual numbers offered by CallHippo are your best help in this.
Top 4 Benefits of a Virtual Phone Number
With an affordable cost, multi-facet functionality, and easy usability, a virtual business phone number makes you self-efficient in many ways. Here is the list of things that it does it for your online business:
1. The Power of Internet Telephony with Virtual Numbers
Using an online phone number provides the flexibility and freedom to designate a special number for your workplace. This has multiple advantages — for one, it helps segregate personal calls from official calls. Secondly, using such a number helps streamline customer service by designating internet-routed IVR and automated response systems, which largely make handling bulk calls easier.
Furthermore, using a business phone number allows you to mask your contact information, and with service providers such as CallHippo, you also gain the freedom to mask customer contacts to local numbers in multiple countries. For instance, if you are a service provider that can operate remotely from one location, using an international local virtual number helps your business to expand in multiple countries, as you can get a UK mobile number and you can easily operate it from anywhere in the world.
This instills confidence in customers, who tend to trust national providers more than a small business operator that sits at the other end of the world. Furthermore, it reduces customer call and message rates with a fixed cost, which automatically increases the chances of more users reaching out to you globally. As your business grows, you can continue to manage calls by subscribing to a suitable internet-based calling plan through proficient providers such as CallHippo and leverage the ultimate advantages of modern-day telephony.
2. Low Cost Global Calls
Being able to establish global calls at inexpensive rates is one of the biggest advantages of formal VoIP numbers. With official numbers, not only can you build an international clientele, but you can also reach out to larger businesses, consultancies, and service providers to outsource their contracts on a mass scale to you. This helps you scale your business up, and with the power of internet telephony, enables you to establish an international connectivity network with reasonably limited manpower and resources.
You can utilize internet-based business phone telephony operators, such as CallHippo, to secure outsourcing contracts for global service and support-related operations. With packages designed for all sorts of businesses, you can choose pricing plans for a virtual phone number depending on the scale of your business, and as your venture grows, upgrade your plans to reach out to wider regions, get superior features, and have a versatile calling package to rely on.
3. Easily Manage Call Logs & Call Recording
One of the reasons to boost your organization with a business phone number is the versatile usage features that it offers. In the digital age, businesses are not holding back. You shouldn’t do that, either. To take your business on a global level, never underestimate the significance of a virtual phone system. It may help you save 40% on local.
In conventional networks, customers would typically have been required to find separate numbers for various departments and then be patched through multiple channels to reach the desired point of contact. The new online phone number plans eliminate such requirements. With a centralized calling mechanism and integrated IVR services, your customers will be directed through an automated phone call assistance system to enhance customer service. Depending on the query, you can either resolve the issue automatically or route it to the relevant personnel.
While almost all businesses use these services, utilizing them for smaller ventures also enables you to present a professional approach to your customers, instill confidence in your knowledge, and improve your chances of retaining existing clients and attracting new ones in the future.
4. Streamlined Device Choices
With a virtual mobile phone number, you will not need to supply specific, encrypted phones to your employees or set up desk lines to keep your official calling data safe, regulated, and streamlined. As a result, not only do you save on hardware costs by not needing to assign devices to employees, but you also give employees the advantage of using their own devices while activating VoIP services.
You can, hence, keep attending your official calls while on the go. When out on business tours, you can continue receiving regular logs of calling data on your phone, and even dynamically choose which phone calls you would be willing to attend to, and which ones you would wish to avoid. This further allows you to leverage the benefit of the internet, where there is no need to be location-locked.
Why Choose CallHippo Virtual Phone Number for Your Business
The future of communication belongs to virtual phone numbers, and any company that does not adopt this revolutionary technology will surely be left behind in the competition. Here are some compelling reasons that will motivate your organization to get an online phone number:
24/7 Availability
One of the greatest advantages of cloud-based phone systems is that they make your team members accessible at any time of the day. It is the digital age, and virtual phone numbers facilitate business communication by allowing workers to access the system from any device, as long as they have a working internet connection. If your organization has a toll-free phone number, your customers do not need to wait for open office hours to get in touch. Employees can even receive business calls while away from the physical office premises, and it is a comprehensive solution that encourages remote work and flexibility.
Lower Communication Expenses
Every organization needs to capitalize on its revenues and avoid wasting money on frivolous expenses. Online business phone numbers are budget-friendly and can help companies reduce their communication costs. Most modern vendors offer special call rates that are significantly lower than those of traditional telephone systems. Companies can also purchase a smaller package initially and add additional features as their business grows or expands. Suppose your company makes a high volume of calls on a regular basis. In that case, investing in an online phone number will likely yield a quick and efficient return on investment – a surefire way to boost profitability.
Better Customer Service Through Smart Call Routing & VoIP Features
The customer is king, so it is essential to keep your loyal clients happy so that they do not switch to rivals. A toll-free phone number can engage your customers seamlessly and ensure that all their queries or problems are resolved instantly. Clients do not have to wait endlessly in phone queues, as they can contact staff members with just the click of a button. There is no doubt that virtual phone numbers are the best platform for providing customers with a smooth and satisfactory experience.
Advanced Business Features: IVR, Analytics & Call Recording
Most cloud-based phone systems offer a range of powerful corporate communication features that facilitate workflow automation and elevate productivity to the highest level possible. Call forwarding can divert calls to any mobile or landline number so that no calls are missed. Call planners can schedule calls at a time of mutual convenience for two or more parties. Another useful feature is call recording, which keeps a log of all customer calls, allowing for the improvement of service quality through targeted training measures. Novel business features make online phone numbers a must-have asset in today’s business landscape.
It is time to replace traditional phone systems with an intelligent online business phone number for your organization. A virtual phone number helps you take your business to a global level. Ensure you select a reputable service provider, such as CallHippo, which has established its credibility in the business world by serving hundreds of national and global clients.
You May Also Read: Free Virtual Phone Number Providers
Bottom Line
Running an online business demands a different set of business strategies. When you are going online, having a robust telecommunication system is the first requirement that should be met at any cost. CallHippo is a great choice over others, thanks to its advanced and cost-effective Virtual Phone Numbers, which help you attend to your call traffic diligently.
Updated : August 8, 2025
Supriya Bajaj is a senior content developer with immense experience in the VoIP telephony domain. With a deep knowledge of VoIP systems and emerging technologies in the field, she provides insightful and targeted content. Known for simplifying complex topics and her thought-leadership articles, Supriya delivers actionable content for both technical and non-technical audiences.
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