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Introducing CallHippo AI Voicebot to Automate Your Business Conversations and Close More Deals. Learn More

10 Best Virtual Phone Number Apps in 2024

Experience the Future of Business Communication with Our Virtual Phone Solution


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Dharmik Joshi
Senior Writer:
green tickPublished : November 13, 2024

Are you looking to keep work and personal calls separate without needing a second phone? A virtual phone number app can be the perfect solution.

With a virtual phone number, you can manage business calls from your personal device, allowing customers to reach you anytime, whether you’re working remotely, in the office, or on the go.

There are many virtual phone number providers offering free virtual numbers, making it easy and affordable to streamline your business communication. 

So, if you’re exploring options, let me help you discover the best virtual phone number apps available in 2024.

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Writer's Advice

If you need advanced call management tools and AI-driven analytics, CallHippo and RingCentral are excellent choices for optimizing communication. However, for smaller businesses or freelancers who need basic features like call forwarding and voicemail, more affordable options such as Google Voice or Sideline can be sufficient without overcomplicating your setup.

How We Selected These Top 10 Virtual Phone Number Apps?

Our team at CallHippo carefully evaluated these virtual phone number apps based on reliability, ease of use, and customer support. We sourced reviews and ratings from trusted platforms like G2, Capterra, and SoftwareSuggest. By combining these ratings with our in-depth analysis of features, pricing, and user feedback, we identified the best options for businesses in 2024.

10 Best Virtual Phone Number Apps

There are many virtual phone number apps available in the market and choosing the best one for your business is often challenging. Here’s a closer look at the top 10 virtual phone number apps:

CompanyRatingPlanTop FeaturesLearn More
Callhippo Logo
4.3
/5

Basic: $0

Starter: $18/month

Professional: $30 /month

Ultimate: $42 /month

  • IVR System
  • Intelligent Call Routing
  • Call Recording
  • Real-time Dashboards
Learn More
Google Voice Logo
4.0
/5

Starter: $10

Standard: $20

Premier: $30

  • Voicemail transcripts
  • Unlimited text messaging
  • Multi Level auto attendant
  • Personalized voicemail
Learn More
grasshopper Logo
4.0
/5

True Solo: $14

Solo Plus: $25

Small Business: $55

  • Call forwarding and routing
  • Voicemail and transcription
  • Custom local or toll-free numbers
  • Text messaging capabilities
Learn More
RingCentral Logo
3.9
/5

Core: $20

Advance: $25

Ultra: $35

  • Call flip
  • Smart call recording
  • Visual voicemail
  • Multi-way conferencing
Learn More
Nextiva Logo
4.4
/5

Essentials: $18.95

Professional: $22.95

Enterprise:: $32.95

  • Call queuing
  • Three-way calling
  • Call analytics
  • Voicemail to email transcription
Learn More
8X8Logo
4.1
/5

X2: $24

X4: $44

  • Music on hold
  • Voicemail
  • Team messaging
  • Hot desking
  • Call queues
Learn More
Disclaimer:

CallHippo's research team has carefully evaluated these tools based on various criteria, ensuring that they align with the highest industry standards. Ratings for these apps were sourced from trusted platforms like G2, ensuring a comprehensive and unbiased analysis.

1. CallHippo

new callhippo dashboard

CallHippo is a leading virtual phone number app that improves business communication with seamless integration and powerful features. Offering tools like call forwarding, voicemail, IVR, and detailed analytics, CallHippo allows businesses to manage calls effectively.

Its intuitive interface and advanced call management capabilities ensure improved customer interactions, making it an ideal solution for businesses of all sizes.

Key Features

  • Interactive Voice Response (IVR)
  • Automatic call distribution
  • Call recording
  • Call routing
  • Toll-free number
  • Power dialer
  • Smart DID routing

Pros

  • The platform allows 50+ third-party integrations on all plans.
  • The account can be set up in 3 minutes on this app.
  • Records inbound and outbound calls for future reference.

Cons

  • There are examples where connections break, which can be annoying.
  • Advanced features are not available in low-tier plans.

Pricing

  • Basic: $0 Per user/Month
  • Starter: $18 Per user/Month
  • Professional: $30 Per user/Month
  • Ultimate: $42 Per user/Month

*Pricing as of 07-11-2024.

What Customers say about CallHippo

Overall, we are happy with CallHippo and look forward to growing our business and having them as our telephony partner.
-Mathan Rae (Source)
CallHippo is very easy to use and has a good quality for inbound and outbound calls.
-Ian J (Source)

2. Google Voice

google voice dashboard

Google Voice provides a simple virtual number solution, best suited for individuals and small businesses. Its AI-driven call screening and voicemail transcription make it a valuable tool for managing customer communication seamlessly.

These features increase productivity and ensure seamless management of customer interactions, all within an intuitive interface.

Key Features

  • Customizable greetings
  • Unlimited text messaging
  • Voicemail transcription
  • AI-driven call screening
  • Call recording
  • Integration with Google Workspace

Pros

  • The platform automatically screens and filters unwanted calls, saving time and reducing interruptions.
  • It works well with Google Workspace and other Google services, streamlining business operations.
  • It allows users to send unlimited text messages.

Cons

  • There is no direct support for troubleshooting issues.
  • It allows only one virtual number per account, which can be restrictive for businesses needing multiple numbers.

Pricing

  • Starter: $10/month
  • Standard: $20/month
  • Premier: $30/month

3. Grasshopper

grasshopper latest dashboard

Grasshopper is a versatile virtual phone number app that offers both desktop and mobile applications, allowing users to place and receive calls from landlines, mobile devices, or PCs. 

With features like custom greetings, multiple phone numbers, and instant response text messages, Grasshopper ensures seamless communication. It integrates easily with your existing business phone service, enabling efficient outbound and inbound calls through both desktop and mobile apps.

Key Features

  • Toll-free and local numbers
  • Vanity phone number
  • SMS texts
  • Extensions
  • Inbound fax
  • Extensions
  • Call blasting

Pros

  • The platform allows users to easily modify call-forwarding functions.
  • It doesn't impose any additional fees when users add as more users to their accounts as required.
  • The tool provides a separate business number with features like custom greetings and voicemail transcription.

Cons

  • There aren't many integrations available for users of Grasshopper.
  • The platform is only accessible in the USA and Canada.

Pricing

  • True Solo Plan: $14/month
  • Solo Plus Plan: $25/month
  • Small Business: $55/month

4. RingCentral 

ringcentral latest dashboard

RingCentral is a cloud-based virtual phone number app that provides a complete communication suite, including voice calls, video conferencing, and e-faxing. 

RingCentral offers a seamless solution for managing calls and messages. It’s perfect for businesses needing a unified platform for phone, chat, and video communications.

Key Features

  • Call recording
  • Multiple integrations 
  • International calling
  • Virtual phone numbers 
  • Call forwarding
  • Call routing

Pros

  • The tool offers unlimited domestic calling and texting.
  • The Video Pro plan is completely free – it comes with unlimited video meetings for up to 100 participants.
  • The platform has multiple servers as backups to reduce the risk of downtime during unforeseen circumstances.

Cons

  • The platform’s group messaging has a few bugs.
  • Basic plans do not contain customization options.

Pricing

Contact the sales team for further pricing information.

5. Nextiva 

nextiva latest dashboard

Nextiva is a powerful virtual phone number app that integrates seamlessly with business applications and automation tools, improving communication and building stronger relationships with clients. 

With a robust set of collaboration features, Nextiva serves as a centralized hub for businesses, offering audio and video conferencing services, along with advanced call management capabilities. 

Key Features

  • Call recording 
  • Call tracking 
  • Data monitoring 
  • Multiple integrations
  • Call analytics

Pros

  • The platform allows at least 1,500 toll-free minutes per month.
  • Without any adapters, Nextiva can secretly record any call placed using your phone system.
  • Up to 250 people can participate in video conferences with the platform.

Cons

  • The platform has fewer third-party integrations compared to other apps.
  • The voicemail has an outdated UI. 

Pricing

  • Digital: $20/user/mo
  • Core: $30/user/mo
  • Engage: $40/user/mo
  • Power Suite: $60/user/mo

6. OpenPhone 

openphone dashboard

OpenPhone is a versatile virtual call app that integrates AI-driven CRM features to enhance communication efficiency. With its advanced cold-calling tools, businesses can automate outreach, and manage contacts seamlessly. 

These capabilities make it an excellent choice for businesses looking to optimize their communication strategy and increase customer engagement.

Key Features

  • Call tagging
  • Customizable voicemail greetings
  • Mobile and desktop apps
  • Shared team inbox 
  • Group texting
  • Multi-line support

Pros

  • It allows businesses to manage multiple virtual numbers, making it easier to separate work and personal calls.
  • Allows users to review what was said on their call or listen to what was said if they missed information.
  • The app allows me to merge my VOIP number along with my texting package.

Cons

  • International calls sometimes lag due to connectivity issues.
  • Users cannot set custom ringtones.

Pricing

  • Starter: $15/user/month
  • Business: $23/user/month
  • Enterprise: Custom pricing

7. TextNow 

textfree dashboard

TextNow is a free phone service and mobile data provider that offers free calling and texting services to customers with eligible devices. 

TextNow is useful for mobile app development services companies because TextNow is a mobile data provider that can help understand your audience. 

Key Features

  • Picture messaging
  •  International calling
  • Call blocking
  • Voicemail 
  • Call forwarding
  • Mobile and desktop app

Pros

  • The app allows unlimited free calls and texts to any number in the U.S. and Canada.
  • It works on both Wi-Fi and cellular networks, ensuring connectivity even without a traditional phone plan.
  • The tool offers plans without long-term commitments, allowing users to scale up or down as needed.

Cons

  • The free plan includes ads, which can interrupt the user experience unless users upgrade to a paid version.
  • Limited support options are available, especially on the free plan, which can be frustrating when troubleshooting issues.

Pricing

  • Basics: $0
  • Premium numbers: $4.99/year 
  • Lock-in number: $4.99/month
  • Ad-Free: $6.99/week

8. Phone.com

Phone.com Dashboard

Phone.com is one of the best virtual number apps tailored for business communication on any device. Offering over 50 features like custom greetings, automated attendants, and music-on-hold, it increases professionalism and caller experience. 

Phone.com also supports HIPAA compliance, affordable international calling, and integrations with business tools, making it a reliable solution for seamless, professional interactions.

Key Features

  • Call recording
  • CRM integration
  • Voicemail transcription
  • Call analytics
  • IVR menu

Pros

  • There is no need for any specialized hardware for this system and can use it anywhere.
  • It provides an online portal for SMS messaging and in-built fax capability. 
  • The app offers an 1800 number by which users can text and receive messages from that number.

Cons

  • Customer support isn’t 24/7, which can be challenging for businesses requiring immediate assistance.
  • It requires higher-tier plans for advanced features, which may not be cost-effective for smaller businesses. 

Pricing

For pricing details visit Phone.com’s pricing page.

9. Sideline 

Sideline is one of the best apps for free virtual numbers, offering more than just a secondary line. With features like calling, texting, and voicemail, it helps streamline mobile communication. 

Unlike a typical virtual phone app, Sideline uses your existing carrier network, ensuring reliable calls wherever your cell signal is available.

Key Features

Pros

  • It allows users to set personalized greetings and automatic replies.
  • As it uses an existing carrier network, users can expect high-quality calls without interruptions.
  • Offers separate numbers for business and personal use to protect the privacy of customers.

Cons

  • If you have a limited calling plan or are making international calls, you could incur additional charges. 
  • While Wi-Fi calling, call drops, and connectivity issues often occur.

Pricing

Contact the sales team for further pricing information.

10. 8×8 

8x8 latest dashboard

8×8 is a cloud-based call center solution, also recognized as one of the best apps for virtual numbers free, ideal for small businesses. 

It simplifies handling routine inquiries through intelligent routing, directing calls to the most qualified agent. This efficient call management system strengthens customer service and speeds up resolution times, optimizing virtual communication.

Key Features

  • Quality voice encoding
  • Auto attendant
  • Call recording
  • Presence detection
  • Business SMS and texting
  • Video collaboration

Pros

  • The platform easily manages high call volumes by putting active calls on hold, allowing you to seamlessly answer important incoming calls.
  • It informs your colleagues about your availability via pre-defined status indicators.
  • It sets a professional voice-over or on-hold music in your auto attendant, voicemail, and telephone prompts.

Cons

  • The platform does not send proper voicemail notifications. 
  • The video conferencing feature is a little glitchy. 

Pricing

Contact the sales team for further pricing information.

Why Choose a CallHippo Virtual Phone Number?

Selecting a virtual business phone number from CallHippo offers an array of benefits designed to support business growth and enhance communication. Here’s why CallHippo stands out:

Cost Efficiency AI-Powered Cold CallingGlobal Reach24/7 Customer Support
Offers free trial planPersonalized AI scriptsOffers virtual numbers in over 50 countriesImmediate assistance 24/7

Conclusion

Virtual phone number apps are essential for businesses and individuals looking to modernize their communication strategies. 

Each of the 10 apps we’ve highlighted offers unique strengths, from basic calling solutions to advanced AI-driven cold calling tools. 

As businesses increasingly rely on virtual numbers, choosing the right app can streamline workflows, improve customer engagement, and boost productivity. Think wisely and select the app as per your business requirements.

Updated : November 19, 2024

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