Manage Your Sales & Support With Our BigCommerce Integration
Make & receive client calls seamlessly right from BigCommerce without switching applications. With CallHippo’s BigCommerce integration, you can now keep a tab on all your call activities directly from BigCommerce. Get all your call activities, texts, call recordings, and voicemails logged automatically under “Contacts and Deals”. Sign up with CallHippo to experience the benefits now!
BIGCOMMERCE INTEGRATION FEATURES
Personalize Every Interaction
CallHippo instantly displays a customer’s BigCommerce contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.
Boost Agent Productivity
Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within BigCommerce. Agents will be able to create activities and update notes without ever leaving BigCommerce.
Streamline Agent Workflow
CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger BigCommerce actions.
CallHippo automatically synchronizes contacts and activities, between BigCommerce and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.
Want to Integrate BigCommerce
Make calls from BigCommerce
Get a click-to-call button next to the phone numbers on your BigCommerce.
Click it and call your leads and customers right from the BigCommerce.
Track all your call activities on BigCommerce
With BigCommerce integration, you can keep a tab on all your call activities directly from the BigCommerce. Thus, it eliminates swapping between different windows.