Set Up Virtual PBX System For Better Business Efficiency
Leave legacy PBX behind and take your communication to the cloud with the help of CallHippo’s Virtual PBX System.
Start Making & Receiving Calls Instantly With Virtual PBX
- Choose from a wide range of numbers
- Handle business-related calls with ease
- Stay available for your customers even after business hours
- Get access to advanced analytics and automatic call distribution
- Add unlimited users to your virtual phone number
What Is Virtual PBX System?
PBX stands for Private Branch Exchange. Virtual PBX means that the phone system uses VoIP (Voice over Internet Protocol) instead of traditional phone lines.
Businesses prefer to use this cloud-based phone system for day-to-day communications because of its efficiency and ease.
A virtual PBX system also comes with a rich feature set that you integrate with it and use. These features help out significantly in terms of lead generation and increased sales.
The reason why the virtual PBX system has gained so much popularity in such a small amount of time is its flexibility, useful features, and value for money.
Benefits Of Virtual PBX System
A virtual PBX system is much more cost-efficient than a traditional one. This is because it does not require any external hardware or maintenance. You can directly use this cloud based phone system from your phone, tablet, or laptop. You simply need to pay for an active internet connection!
2. Easy To Set Up And Use
You can set up a virtual PBX system in 3 minutes. It’s that easy! It is fairly simple to customize and use.
3. Outstanding Services
A virtual phone system has a lot to offer including exciting features that call forwarding, call recording, call transfer, CRM integration and so on.
4. Increased Productivity And Efficiency
A virtual PBX system significantly improves the productivity and efficiency of your employees. It improves connectivity within the organization.
5. Effective Communication
A cloud phone system helps you communicate more effectively with your customers. It helps you generate and convert more leads.
6. Integration with Third Party Softwares
A virtual phone system easily integrates with communication tools like CRM software, predictive dialer, and so on.
Features Of Virtual PBX Phone System
Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.
Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect helps you know the right time to call your international clients.
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
A Call Queue places incoming call in a line when the agent is busy attending other customers.
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Record every call on each of your numbers to better monitor your performance as a team.
Receive voicemails by email in your inbox. Play them directly from your email.
Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
Why Businesses Should Use Virtual PBX?
In today's world, all businesses face fierce competition as the customer demand and quality of service provided by competitors increase. In these challenging times, one really needs to step up his game if he wants to survive in this brutal corporate world.
Traditional PBX systems have become old and obsolete. They are too expensive for the limited amount of services that they provide.
They are not flexible, come with a lot of bulky hardware, require periodic maintenance, have limited operations, and cost way too much. All in all, they do not meet the communication needs of modern companies.
Poor communication with customers, employees, or business partners proves to be severely detrimental to any business. One may lose potential as well as existing customers due to a lack of efficient communication.
Businesses today need a communication solution that is easy to use, efficient, and pocket friendly at the same time. The IP PBX phone system is the perfect fit for all these needs!
For big and small businesses alike, getting a IP PBX phone system is no longer optional. It is a mandatory requirement in order to meet the demands of the customers and live up to their expectations.
How To Get Your Own Virtual PBX System?
With CallHippo as your service provider, you can get your own virtual phone system in just 3 minutes!
All you need to do is follow these simple steps.
- Sign up with us on CallHippo - Create a CallHippo account on your phone, tablet, or computer.
- Get your virtual phone number - Choose from a local or toll-free virtual number for your business.
- Add users - Get your employees and co-workers on board.
- Customize your system - Adjust the settings and add features that suit your needs.
- Start calling - You are all set to make or receive calls anytime, anywhere!
It's as simple as that. Sign up to get started now!
Use Virtual PBX To Make International Calls
If you deal with clients from all across the globe, then chances are that you are already familiar with the boatload of communication problems that occur.
Virtual PBX systems are the one-stop solution to all your international communication problems!
Using CallHippo's virtual PBX, you can get virtual local numbers of more than 50 countries in the world. These local numbers allow you to make international calls at minimal costs.
Calls made to these local virtual numbers are routed through the internet to your central business number and vice versa.
Since these calls are routed through the internet, you only need to pay for a strong internet connection. No more hefty phone bills every month!
Frequently Asked Question
A virtual PBX or Private Branch Exchange is a type of phone system which uses the internet connection. It is a replacement for traditional PBX which needs local hardware and connectivity. It has many features like voicemail, call forwarding, IVR etc which traditional line fails to offer.
The basic difference is what’s physically operated from your premises. In a traditional phone system, you need to spend time and money heavily, and you’ll have to set it up (or hire someone to do it). A virtual PBX system is hosted by a third-party who manages and controls all the things from their cloud server, so no need of installing any hardware on your premises.
Yes, you can switch to a new virtual PBX provider by just signing up to CallHippo and complete the required process.
Virtual PBX tends to have more features than VoIP services like skype and google voice. VoIP is mostly about making and placing calls, while a virtual PBX system is designed to manage and route incoming & outgoing calls. If you already have a Skype phone number or Google Voice, a simple number porting to virtual PBX system can allow you to forward calls to those numbers and also enables access to features such as call recording, IVR, call extensions etc. Basically, a virtual PBX system is more suitable to businesses & VoIP services are more intended for individual users.
These are all synonyms of the same thing. VoIP PBX, IP-PBX phone system, hosted PBX, and IPBX can all be used instead of virtual PBX.