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Customer Experience Marketing: How to Build a Winning CX Strategy
Here's the reality: bringing in a new customer costs five times more than keeping one does! But most companies, 44% according to Bain & Company, still spend more on acquisition than retention. Customer experience marketing changes...
10 Best Mitel Alternatives & Mitel Competitors (Expert Comparison)
Many teams that use Mitel eventually feel the need for something lighter. Not ...
What is Call Avoidance? Meaning, Examples, Metrics and Policy Framework
Most customers believe that good customer service begins when they call your call ...
Toll-Free vs Local Number – Which Is Best for Your Business?
Your phone number decides whether customers will call you or scroll past your ...
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