What does the future of work look like to you?

With the drastic change in working models during the pandemic, we believe there is no stepping back to the older models. Even the work from home model is now shifting to a more dynamic model. A hybrid model, where you have more flexibility, you can work from anywhere – office, home, or any remote location for that matter.

Is your business prepared for it?

If not, now is the time to buckle up. So, where do we start from? We agree, there are too many things to consider for remote working, but we’d suggest picking the core functionality first. 

Communications. Yes, this is the primary base that sets the tone for every other function. So, how do you manage communication across multiple locations with ease?

Well, we have got the right solution for you. Invest in an IP PBX system!

Simply put, A virtual PBX system is a cloud-based replacement for traditional communication systems. There’s a reason why virtual PBX is the current favourite of all organizations. It is a cost-effective solution that helps you collaborate better increases your team’s productivity and helps you reach your business milestones faster. But, we aren’t just saying it for the sake of it. Stay with us, and we’ll list every reason why a PBX phone system is a must-have for businesses today.

Setup a uniform system through and through

Since the virtual PBX system is a cloud-enabled solution, it is straightforward for everyone to access. Your company can also implement the bring-your-own-device policy at work without battling the challenges of implementing a streamlined communication process.

Unlike traditional devices, setting up a virtual PBX system only requires decent internet connectivity, an intelligent device, and of course, a virtual PBX service provider. But as we just mentioned above, its benefits are not just limited to calling. It also includes ample features such as video conferencing, call recording, call analytics, and more, enabling your teams to collaborate better!

Above all, you’ll always be able to protect your employee’s privacy. Since the solution is easily accessible, they won’t have to reach out from their contact number for official work. Of course, this same thing will also help your data security. 

Get 360-degree visibility

Managing teams spread across the globe can get overwhelming, but a Virtual PBX system can help you. It provides you with end-to-end visibility across your communication channel. With features such as call recording and analytics, you can get insight into employee productivity. 

360-degree visibility

Data such as call duration, number of calls, and the call recording scripts all at a single screen will help you manage your communication by exerting more control over it.

We know how important it is for teams to be on the same page, and for a company to have a unified voice, a virtual PBX enables you to implement the same. Irrespective of the number of employees you have, the location they are based in, you have the power to exert consistent communication from your company’s end.

Be a part of the agile ecosystem.

Are you aware of the phrase – Survival of the fittest? Well, we believe that it has now evolved to – Survival of the most adaptable. With increasing remote and hybrid work systems and newer processes in every aspect of every industry, don’t you think that having an agile business model is a must to succeed?

We are all moving to gather from: “Technology is a supporting capability that delivers specific services, platforms, or tools to the rest of the organization as defined by priorities, resourcing, and budget.”

To: “Technology is seamlessly integrated and core to every aspect of the organization as a means to unlock value and enable quick reactions to business and stakeholder needs.”

Along with everything, a virtual PBX system helps you create an agile business model. How? It’s flexible, scalable, and mobile. With it being accessible from any intelligent device, be it your smartphone that you can carry almost anywhere, the mobility aspect speaks for itself.

Flexibility – You can use any device, from any corner of the world. All you need is an internet connection. Do we need to say anymore? The best part is that you aren’t bound to a single device. Log into your account from any device, and there you have your work setup!

The Scalability part is the best thing about the virtual PBX system. Do you need to add more team members for an upcoming campaign? You got it- just at your fingertips. All you have to do is add more people to your plan, and it is equally simple to reduce the number of users. If you have a seasonal business, this part of the solution is like a lottery to you. No hefty investment, and yet you are always ready to take on a challenge.

Implement cost-effective practices

Maybe cost is not the first thing on your mind, but still, we urge you to give it a more profound thought. Every business needs profits to survive and thrive. That is only possible in 2 ways – by making for sales and by being cost-effective. So let’s discuss the cost-effective aspect.

82% of businesses report cost savings when they moved to the cloud

The main thing it all boils down to is that you don’t need to invest in any devices and hence calculate the resources you’ll save from the maintenance. The second is that the entire solution is cloud-based, there are no external storage or connectivity devices required, and you no longer need to own/rent a space to manage all of it.

Above all, the best part is that compared to traditional billing plans, the plans offered by virtual PBX providers are incredibly budget-friendly and can be customized as per your business requirements. Simply put, you only end up paying for the services you avail of.

Before you head off, we want you to know that change is difficult for everyone in the organization. Implementing something new will always face some resistance, but don’t step back. While setting up a new system may slow things down for some time, we urge you to take a look at the bigger picture.

Here are few things you can do to make the transition easier for everyone

Research and Analyse: No, we aren’t talking about the research related to the solutions. The first step is to understand your business requirements. Learn the drawback of your current processes, and pin down where you can optimize them. 

Discuss your plans with your employees. After all, they will be the ones to spend the most amount of time with the system. And once you have got all of this right, you can move on to the next step, and look for the right solutions for your business. As we said, we are here to make your work earlier – so go on and check out our comprehensive list of best Virtual PBX service providers.

Educate your employees: Let your employees know why you are bringing on a new solution and setting up a new process. How do you expect it to help the company? What is their role in the entire process?

Set up training sessions: Every new solution has a different process. Give your employees the time to learn and adjust to it. Also, the added benefit of a PBX is most of the service providers have a detailed knowledge base that enables you to solve PBX phone system issues without technical assistance. The best way to ease into the process is to set up training sessions and encourage your employees to ask questions.

Get rolling: Last but not least, be patient. You are trying out something new. It will take some time to ripe benefits. But don’t hold yourself back. Explore the latest tech, implement it, learn what works best for you.

Have you got any questions? Comment away. We’ll get right back to you!

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