CallHippo + Customer IO
Integration Beta

Manage Your Sales & Support With Our Customer IO Integration

Make & receive client calls seamlessly right from Customer IO without switching applications. With CallHippo’s Customer IO integration, you can now keep a tab on all your call activities directly from Customer IO. Get all your call activities, texts, call recordings, and voicemails logged automatically under “Contacts and Deals”. Sign up with CallHippo to experience the benefits now!

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Customer IO Integration Feature

Interaction
Personalize Every Interaction

CallHippo instantly displays a customer’s Customer IO contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Productivity
Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within Customer IO. Agents will be able to create activities and update notes without ever leaving Customer IO.

Workflow
Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger Customer IO actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between Customer IO and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

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Make calls from Customer IO

Get a click-to-call button next to the phone numbers on your Customer IO.
Click it and call your leads and customers right from the Customer IO.

Customer IO
Customer IO

Track all your call activities on Customer IO

With Customer IO integration, you can keep a tab on all your call activities directly from the Customer IO. Thus, it eliminates swapping between different windows.

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CallHippo

Published by Nishita

Last updated: July 26, 2021