CallHippo + Help Scout Integration

Empower your Sales & Support Team with CallHippo Help Scout Integration

Connect, integrate, and achieve enhanced agent productivity with the all new CallHippo Help Scout integration. Save time with automatic logging of call activities, call recordings, call notes, and voicemails under “Contacts.”

Work smarter and focus on things that matter without needing to switch windows between applications. You can now keep a tab on all your calling activities directly from Help Scout.

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Help Scout Integration Feature

Interaction
Personalize Every Interaction

The moment a call gets connected, CallHippo displays the customer’s contact history and information on HelpScout. This simple yet aesthetically sound feature enables the agent to conduct a more personalized interaction.

Productivity
Boost Agent Productivity

Empower your agents with the ability to create activities and update notes without having to leave HelpScout. Reduce agent inefficiency, and enhance productivity by working from a single platform.

Workflow
Streamline Agent Workflow

Welcome seamless automated workflows by eliminating the need to enter data in two separate systems manually. Boost agent efficiency by configuring certain CallHippo events to trigger Help Scout actions automatically.

Data Synchronization
Data Synchronization

The CallHippo Help Scout integration offers realtime synchronization of calls and activities between Help Scout and CallHippo. Equip your agents with the latest information so that they can optimally serve your customers’ needs!

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Place calls from Help Scout

No more switching between apps to place calls! Simply click on the Click-to-Call button on your Help Scout platform and start making and receiving calls. Calling your leads and customers just got a whole lot easier.

Help Scout
Help Scout

Keep track of all your calling activities on Help Scout

Consistent with our aim to deliver integrations that are practical and efficient, you can now keep a tab on all your call activities directly from the Help Scout platform.

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Published by Nishita

Last updated: June 11, 2021