CallHippo + Simplicate
Integration Beta

Manage Your Sales & Support With Our Simplicate Integration

Make & receive client calls seamlessly right from Simplicate without switching applications. With CallHippo’s Simplicate integration, you can now keep a tab on all your call activities directly from Simplicate. Get all your call activities, texts, call recordings, and voicemails logged automatically under “Contacts and Deals”. Sign up with CallHippo to experience the benefits now!

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Simplicate Integration Feature

Interaction
Personalize Every Interaction

CallHippo instantly displays a customer’s Simplicate contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Productivity
Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within Simplicate. Agents will be able to create activities and update notes without ever leaving Simplicate.

Workflow
Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger Simplicate actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between Simplicate and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

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Make calls from Simplicate

Get a click-to-call button next to the phone numbers on your Simplicate.
Click it and call your leads and customers right from the Simplicate.

Simplicate
Simplicate

Track all your call activities on Simplicate

With Simplicate integration, you can keep a tab on all your call activities directly from the Simplicate. Thus, it eliminates swapping between different windows.

Other Integration

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CallHippo

Published by Nishita

Last updated: July 26, 2021