INTECH Accelerates Efficiency and Reduces Cost with CallHippo's Phone System

About INTECH

INTECH Creative Services Pvt Ltd is a global IT services provider dedicated to delivering innovative solutions to clients worldwide. They have successfully delivered technology solutions worldwide, making an impact in various industries, including Port & Terminals, Logistics and Supply Chain, Manufacturing, Retail, and E-commerce.

Goals

INTECH aimed to build and scale a robust sales team while managing calling costs across multiple geographies. They sought a telecommunication solution that would offer ease of use, wide geographic coverage, and competitive rates to streamline their global outreach efforts.

Challenges Faced by INTECH

• Complex Onboarding: Difficulty in quickly onboarding new sales team members due to non-intuitive tools.
• High Calling Costs: Managing calling expenses across different regions was a significant concern.
• Limited Geographic Reach: Their previous solution lacked the extensive geographic coverage needed for global customer outreach.
• Support Issues: Inadequate support from their existing telecommunication provider hindered smooth operations.

How CallHippo Helped INTECH?

• Ease of Use: The intuitive interface and user-friendly UI/UX allowed quick adaptation and onboarding of new sales team members, enhancing productivity from day one.
• Cost Management: CallHippo’s competitive pricing and cost management features helped INTECH reduce calling expenses.
• Wide Geographic Coverage: The platform’s extensive reach enabled INTECH to connect with customers globally using a single tool, significantly improving their telecalling capabilities.
• Excellent Support: CallHippo’s responsive and knowledgeable support team ensured timely assistance and smooth operations, minimizing any disruptions.

Results So Far

• Increased Efficiency: The ease of use and comprehensive features contributed to an increase in sales team efficiency.
• Reduced Costs: INTECH achieved reduction in overall communication expenses.
• Enhanced Global Reach: CallHippo’s wide geographic coverage allowed INTECH to seamlessly connect with customers and leads worldwide, significantly enhancing their global outreach efforts.