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View all ticket report on the dashboard.
Listen & analyze the all call from freshdesk
Add status notes automatically with each calls.
Agents can make the personalize conversation with the customer/prospects as all details appear as the call initiated.
For every calls and voicemail on CallHippo, the ticket is generated in Freshdesk and transmit it to the respective customers.
CallHippo integrate with the Freshdesk in an great ease and does not provide any requirement of the complex programming. It synchronize the data in real time.
All the calls made by the phone system will be automatically logged into the Freshdesk and allow to work together to provide better customer experience.