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How Does Each Feature Help a Sales Team?

A quick reference: what each capability does, the sales outcome it supports, and where it sits in CallHippo.

Feature What it does Benefit for sales teams Where in CallHippo
Power dialer Auto-dials the next lead when a rep is free Less idle time, more conversations per rep Power Dialer plan
Parallel dialer Dials several leads at once, connects on a live answer Higher connect volume on large lead lists Parallel Dialer product
Attempt Manager Tracks up to 10 attempt stages per lead Consistent follow-up without over-calling Inside Auto Dialer
Voicemail drop Leaves a pre-recorded voicemail automatically Saves rep time and keeps leads warm Power Dialer / Auto Dialer
Local & international numbers Local, toll-free and international numbers in 150+ countries A familiar caller ID prospects recognise All paid plans
Smart DID Routing Optimises routing for international calls Better connect and response rates abroad Ultimate / Platinum
CRM integration Click-to-dial, automatic call logging, recording sync Clean pipeline data with no manual entry HubSpot, Salesforce, Pipedrive, Zoho from Professional
Call recording & transcription Records and transcribes calls Coach from real calls and review objections fast Professional / Silver and above
Call barging & whisper Manager joins or privately coaches a live call Save deals in the moment and ramp new reps Pro Suite Platinum
Caller ID Reputation Monitor Monitors whether your numbers are flagged as spam Protects answer rates on outbound numbers Add-on, $3 per number/month (US/CA)

How to Set Up a Phone System for Your Sales Team in 3 Steps

Most sales teams can be live in minutes, with no hardware or wiring. Just follow these three steps.

Sign up with CallHippo icon
Sign Up with CallHippo

Create your CallHippo account with just an email address and start the 10-day free trial, with no credit card required. You get instant access to your dashboard.

touch screen icon
Pick Local or Toll-Free Numbers for Your Reps

Choose the country and city your prospects are in, then pick local or toll-free numbers for your reps. Numbers are available in 150+ countries, so prospects see a familiar caller ID.

setting icon
Add Your Reps and Connect Your CRM

Add your reps, connect HubSpot, Salesforce, Zoho or Pipedrive, and pick Power, Parallel or Attempt Manager mode for each campaign. Your team can start dialing right away.

Pricing

Basic
Ideal for Getting Started
Free
  • Call icon Calling
  • Pay Only for Numbers
  • Voicemail
  • Click to Dial
  • Business Hours
    Define operating hours for each number to route calls appropriately.
  • Smart Failover System
    If a call fails to complete, Attempt Manager surfaces it for retry on a number you've assigned to the campaign, improving call connection success rates.
  • Messaging icon Messaging
  • SMS (Text messages) & MMS
  • WhatsApp Business API
  • Platform icon Platform
  • 2FA
    Add an extra security layer by requiring a verification code in addition to your password.
  • Desktop & Mobile Apps
Starter
Ideal for Small Businesses
$19
Per User/Month
Everything in Basic + Telephony
  • Call icon Calling
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/Canada numbers only.
  • Forward to Device
    Automatically route incoming calls to your mobile or alternative device to never miss calls.
  • Ring All Devices
    Ring simultaneously on all your logged-in devices (desktop, mobile, browser) for every call.
  • Country Blocking
    Restrict outbound calls to specific countries to prevent unauthorized international dialing.
  • Messaging icon Messaging
  • 100 SMS (Text Messages)
    Standard A2P charges apply.
  • SMS Templates
    Create and save message templates for one-click texting with consistent communication.
  • Free Omnichannel Inbox
    Gmail Icon SMS Icon WhatsApp channel Telegram Channel Facebook Messenger Instagram Channel
  • Analytics icon Analytics
  • Basic Report Analytics
  • Call Logs (1 month)
    Access detailed records of all calls including duration, outcome, recordings, and participant information.
  • Audit Logs
    Track all account changes and user actions for security, compliance, and accountability.
  • Integrations icon Integrations
  • Z
    Zapier
    S
    Slack
    W
    Webhook
    50+
Professional
Ideal for Growing Businesses
$30
Per User/Month
Everything in Starter +
  • Call icon Calling
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/Canada numbers only.
  • Call Recordings
    Record and store calls for quality monitoring, training, and compliance.
  • Multilingual IVR
    Offer IVR menu options in multiple languages to serve diverse customer bases.
  • Call Distribution (Cascading)
    Route calls to agents in a priority sequence until someone answers.
  • Custom Greetings
    Upload personalized welcome messages for callers to hear when they reach your number.
  • Messaging icon Messaging
  • 500 SMS (Text Messages)
    Standard A2P charges apply.
  • Analytics icon Analytics
  • Reports / Analytics
    Get detailed insights and summarized analytics on team's calling performance.
  • AI Voicemail Transcription
    Automatically convert voicemail audio to text for faster message review.
  • Call Logs (Lifetime)
  • Role Based Access Control
    Assign specific roles with tailored permissions to control what each user can view and manage.
  • Call Transcription
  • Integrations icon Integrations
  • H
    HubSpot
    S
    Salesforce
    P
    Pipedrive
    Z
    Zoho
    50+
Ultimate
Ideal for Advanced Operations
$42
Per User/Month
Everything in Professional +
  • Call icon Calling
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/CA numbers only.
  • Smart DID Routing
    Automatically routes calls to the best available agent based on real-time data.
  • Multilevel IVR
    Create multi-step phone menus to route callers to the right department or person automatically.
  • Call Blocking
    Block unwanted callers and spam numbers to keep your team focused on quality conversations.
  • Holiday Routing
    Configure special call handling and greetings for holidays and non-business days.
  • CRM-Based VIP Routing
    Route calls automatically to the correct contact/lead owner based on CRM information.
  • Messaging icon Messaging
  • 1000 SMS (Text Messages)
    Standard A2P charges apply.
  • Analytics iconAnalytics
  • Call Summary
  • Enterprise icon Enterprise
  • Single Sign-On (SSO)
    Log in once to access CallHippo and all integrated tools with your company credentials.
  • Custom Integrations
    Build advanced integrations with your systems—add click-to-call anywhere, sync call data with custom logic, and create workflows specific to your business.
  • Dedicated Account Manager
    Resolve account queries efficiently with dedicated account manager.
  • Personalized Onboarding
    Experience personalized onboarding for a tailored start.
  • 24×7 & Phone Support
  • Integrations icon Integrations
  • H
    HubSpot
    S
    Salesforce
    Z
    Zoho
    Z
    Zendesk
    50+

Customer Reviews

“

Thanks to the CallHippo team, we were able to resolve a tough issue with flagged phone numbers. As an EdTech startup, outbound calls are crucial for us. CallHippo's solution not only improved our attestation score but also boosted our answer rates and overall customer experience.

Rostyslav Khanyk

Rostyslav Khanyk

Head Of Sales, Brighterly

Frequently Asked Questions

  • The best phone system for sales teams combines automated dialing, local phone numbers, CRM integration, call recording, live call monitoring and call analytics in one cloud platform. CallHippo offers power, parallel and auto dialers, numbers in 150+ countries and integrations with HubSpot, Salesforce, Zoho and Pipedrive, with a 10-day free trial.

  • A virtual phone number for a sales team is a real business number that runs over the internet instead of a SIM card or landline. Every rep can call and text from the same business identity on a laptop or mobile app, while keeping personal numbers private. CallHippo offers local, toll-free and international numbers in 150+ countries.

  • A regular business phone system focuses on answering and routing calls. A sales phone system adds outbound tools such as power and parallel dialers, attempt tracking, voicemail drop, local caller ID, CRM call logging and rep-level analytics, so teams can reach more prospects and coach performance.

  • CallHippo offers a power dialer, a parallel dialer, an auto dialer with Attempt Manager, an automated calling system and voice broadcasting. Teams choose the mode per campaign depending on whether they need one-to-one conversations, higher connect volume or recorded-message outreach.

  • Yes. CallHippo integrates with CRMs such as HubSpot, Salesforce, Zoho and Pipedrive, plus tools like Zendesk, Slack, Zapier and webhooks. With the HubSpot integration, reps can click to dial from the CRM, calls are logged automatically and recordings sync to the contact record.

  • CallHippo plans start at $19 per user per month billed annually ($25 billed monthly) for US/Canada numbers. The Pro Suite Bronze plan, positioned for sales teams, starts at $32 per user per month billed annually ($40 monthly). Prices exclude local taxes and add-ons.

  • Yes. CallHippo provides local, toll-free and international numbers in 150+ countries, so reps can call prospects with a familiar local number from anywhere, without opening an office in that market.

  • Yes. CallHippo call monitoring lets managers silently listen to live calls, whisper coaching that only the rep hears, or barge in to join the conversation. Call recordings, transcription and analytics support coaching after the call.

  • Most teams can be live in minutes. You sign up, pick a number, add users and connect your CRM, with no hardware or wiring. Existing numbers can be ported to CallHippo, and the team handles the switch with no service downtime.

  • Yes. CallHippo offers a 10-day free trial with no credit card required, so your sales team can test dialers, numbers and integrations before choosing a plan.

Your leads deserve an instant response, every time.

CallHippo offers a 10-day free trial with no credit card required, so your sales team can test dialers, numbers and integrations before choosing a plan.

Start Free Trial No credit card · 10-day free trial · Cancel anytime