Ideal for Bulk Calling for Sales, Support and Call Center Teams
$ 0
Per user/Month
For Startups
- Click To Dial
- Global Connect
- Teams
- Voicemail
- SMS/Text messages
- Smart Switch
- Last Called By
- Forward-to-device
$ 16
Per user/Month
Ideal For Small Team
- Free Number1
- SMS
- Voicemail
- Shared inbox
- Skill Based Call Routing
- Webhook
- Paid Call Recording
- Target Vs Achievement
- Campaign Management
$ 24
Per user/Month
For Fast Growing Team
- Role based access control
- Free Call Recording
- IVR
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Gamification
- Call Tagging
- Pause-Resume Recording
$ 40
Per user/Month
For Larger Team
- Power Dialer
- Voice Broadcasting
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Forward to Multiple Device
- Single Sign On
- DID Group
- Call Whisper
- Intelligent Reports/Analytics
- Reports via Email
- Automatic Machine Detection
- Compliance Call Recording
- Google Drive, AWS S3 Integration
- Embedded Dialer Integration
Explore Our Add-ons
Allow users to see call transcription of recorded calls.
$ 15
Per user/ month
Get Voicemail in the text format in your inbox.
$ 1.5
Per user/ month
- It includes Incoming call source analytics with google ads and google analytics integration.
- Dynamic number insertion.
$ 25
Per account/ month
It allows you to display any number you want while making outbound calls.
$ 12
Per Number/ month
CNAM stands for Caller ID Name. With CNAM feature, caller can identify your incoming calls by your business name . This is available for USA and Canada calling.
$ 100
One time setup cost
Everything you need to notify, chat & engage your users via whatsapp all in one place. Get green tick on your number and communicate with your client.
$15
Per Number/ month
Your visitors can click on the Website Call Button Widget and you will receive a call on your number.
$10
Per month
SMS in the United States and Canada will follow the A2P guidelines and A2P charges will be applicable.
$15
Per month
Invite user as an dashboard user. Dashboard user can access webapp.
$ 15
Per User/ month
A Flexible Phone System With Robust Features To Streamline Your Calling Process
Call & SMS Charges
Run Your Business From
Anywhere With Our Web & Mobile Apps
Notes
(1) Not free on Exemption List. After total free minutes of all user combined, incoming call charges will apply.
(2) Additional incoming minutes on standard number is charged at $0.02/min. For premium numbers and Toll free numbers, incoming call charges will apply.
(3) Forward Calls to Device. Smart Call forwarding charges are applicable.
(4) Voicemail charges are applicable & are same as incoming call charges of the number.
(5) After fair usage, $0.01/sms will be applicable for incoming sms and regular SMS pricing will be applicable for outbound sms.
(6) Voicemail Transcription charges are applicable
(7) We will give hold music but with CallHippo branding
Ideal for Businesses to support their Customers and not for Bulk Calling
$ 0
Per user/Month
- Click To Dial
- Global Connect
- Teams
- Voicemail
- SMS/Text messages
- Smart Switch
- Last Called By
$ 18
Per user/Month
- 1000 calling minutes within US/CAD
- 1 Standard Number Free
- Multi Lingual IVR
- 2FA
- User Working Hours
- Business Hours
- Ring All Devices
$ 30
Per user/Month
- Unlimited calling minutes within US/CAD
- Call Recordings
- Intelligent Reports/Analytics
- Country Blocking
- Call Tagging
- Email notification for Voicemail
- Reports Via Email
- Call Notes & Ratings
$ 42
Per user/Month
- Unlimited calling minutes within US/CAD
- Call Blocking
- Call Cascading
- Custom Greetings
- Audit Logs
- Webhook
- Dedicated Account Manager
- Personalized Onboarding
- Phone Support
- 24*7 Support
- Advanced Integrations
- Custom Integrations
- Annual Business Review
A Flexible Phone System With Robust Features To Streamline Your Calling Process
Call & SMS Charges
Run Your Business From
Anywhere With Our Web & Mobile Apps
Fair Usage
(1) Service is provided to you as a business user, for your business and home office use. This means that you are not using it for any personal, residential, nonbusiness and nonprofessional purpose. This also means that you are not to resell or transfer the Service to any other person for any purpose or make any charge for the use of the Service, without express written permission from CallHippo in advance.
(2) Customer is not allowed to Auto-dialing; trunking; traffic pumping. Perform auto-dialing or “predictive dialing”; trunk or forward your CallHippo phone to other numbers that handle multiple simultaneous calls or to a private branch exchange (PBX) or a key system; traffic pumping or access stimulation of calls through the Services or the CallHippo Network.
(3) Office Phone system is designed for small businesses. If it is observed that your usage is like Call Centre Business where bulk calling is happening, CallHippo has right to change the plan or charge as per standard rates. CallHippo has the rights to cancel the account if it does not fall into it's fair usages policy or move it to the call center plans.
(4) If system detect high use of service which could cause network / api / system failer , calling service for your account could be stopped without notice.
(5) Unlimited calling is exclude for this list : https://callhippo.com/exemption-list/
(6) Unlimited calling is not allowed on premium, mobile and tollfree numbers.
(7) Unlimited calling apply for domestic calls only (for US and Canada) International calls will be charged at the current rates published on https://callhippo.com/pricing/.
(8) Outgoing calls to same number can not be more than 10 times in an hour or else system will autoblock that number until CH team get request to unblock the number with valid reason.
(9) Not more than 30% parallel calls are allowed in office phone system.
AI-Driven Actionable Insights From Customer Interactions
Speech Analytics For Contact Centres & Voice Teams
Automated discovery of important calls that your coaching team should assess, to drive business impact
fraction of time
- Automatic transcription
- Unlimited calling scripts
- Unlimited calling moments
- Call rating & feedback
- Call playbacks
- Library & playlists
- In depth call analytics
- 20 hours of speech analysis/month
- Plug and play
- Personalized onboarding
- Volume Discounts
- Dedicated Account Manager
- Priority Support
- Prioritized custom development
Curious How CallHippo Speech Analytics Can Transform Your Contact Center?
Features
Evaluate 100% calls & interactions
Get 100% call coverage and find the most crucial interactions that need your attention. With CallHippo Speech Analytics no call goes unheard.
Evaluate more in lesser time
Evaluate long calls in a jiffy, scan through the critical call moments, and record feedback instantly for better coaching.
Coach your reps better
Get automated suggestions on the calls that your team should listen to. Run a comparative analysis to check agents’ improvements.
Onboard new agents faster
Make your new agents learn quickly from the best of your calls and fulfill their learning gaps without involving trainers.
Call transcription
Get all calls auto transcribed almost instantly and refer to call dialogues for faster QA checks.
Moment analysis
Predefine critical call moments to automatically filter out calls that have achieved or missed the set milestones.
In-depth Analytics
Get exhaustive analytics reports covering important agent & call performance metrics in real-time.
Feedback Manager
Rate calls, offer feedback and share points with agents instantly while you are listening to the calls.
Playback library
Bookmark important calls for training, coaching, or escalation purposes. Listen, analyze, and organize call records like a pro/with dexterity.
Customizable
Personalize CallHippo Speech Analytics for your particular use cases (e.g., sales, customer success, support, etc.) & calling scripts.
Fully self-managed
Team Leaders and operational managers can themselves manage the platform without anyone’s assistance.
Frequently Asked Question
Of course yes. We will put you on a pilot before you are ready to make a commitment. The purpose of the pilot is to help you try out the your hands on the system and understand the impact that CallHippo Speech Analytics can make on your business.
If you are a large contact centers, we will be glad to offer you volume discounts based on your transcribing hours required. Get in touch with us to know more about our bulk volume pricing.
CallHippo doesn’t ask you for annual commitments or minimum agent guarantees, though the RoI of the tool comes when you have more than 3 calling agents. You can stop your subscription any time you wish. In short, there’s no contract that we bind you to.
At the moment, CallHippo Speech Analytics works seamlessly with CallHippo’s VoIP telephony. Let us know the VoIP provider are you currently using, and we will build the integration for you.
Identify and close your best prospects
Transform Your Campaigns With Call-Tracking
Analyze & optimize the campaigns that deliver maximum calls, conversions and revenues
| Features | US/ Canada | Any Country | |||
| Pricing | $30 | $50 | |||
| Global Numbers | - | 60+ Countries | |||
| Free Number | 10 | 10 | |||
| Calls in Plan (Minutes) | 500 | 500 | |||
| SMS in Plan | 100 | 100 | |||
| Additional Number | $2.50 | ||||
| Toll Free | $4 | ||||
| Additional Calls | Call Charges | Call Charges | |||
| Additional Toll Free Calls | Call Charges | Call Charges | |||
| Offline Call Tracking | |||||
| Online Call Tracking | |||||
| Keyword Level Attribution | |||||
| Dynamic Number Insertion | |||||
| Unlimited Users | |||||
| Custom Reports | |||||
| Call Notifications | |||||
| Free Call Recording | |||||
| Call Forwarding | |||||
| Standard Call Flow Builder | |||||
| Google Analytics Integration | |||||
| Google Ads Integration | |||||
| Zapier Integration | |||||
| Facebook Integration | |||||
| Microsoft Ads Integration | |||||
| Slack Integration | |||||
| HubSpot Integration | |||||
| Unbounce Integration | |||||
| API & Webhooks Access | |||||
| Email Reports | |||||
| Blacklist | |||||
| User Rights | |||||
| Ring All | |||||
| Teams | |||||
| Interactive Voice Response (IVR) Menu | |||||
| Automated Call Distribution (ACD) | |||||
| Customised Reports | |||||
| Custom Integration | |||||
| Compliance Call Recording | |||||
| Call Forwarding to Muiltiple Devices | - | ||||
| Voicemail | |||||
| Business Hours | - | ||||
| Custom Forwarded Call ID | - | ||||
| Voicemail Transcript | - | ||||
Customer Support | |||||
| Help Center Access | |||||
| Email Support | |||||
| Phone Support | |||||
| 24 Hour Chat | |||||
Curious How Call Tracking Can Transform Your Campaigns
What Is Call Tracking Software?
It draws a line between businesses that know where they are and those who go with their marketing campaigns blindly.
The system tracks and sorts information about all incoming phone calls. It allows you to attribute each phone call to specific marketing channels, such as SEO, paid ads, and other online and offline campaigns.
Call tracking system gathers the following data:
- The device the caller used to call
- The number from which the caller called
- The geographical location of calls
- Details of new or repeat callers
- The source of your call – the marketing channel/campaign
- The time and duration of calls
Reach Maximum Prospects at the.
Click of a Button
$0.04
Per Call + Calling Charges
$0.035
Per Call + Calling Charges
$0.03
Per Call + Calling Charges
$0.025
Per Call + Calling Charges
$0.02
Per Call + Calling Charges
$0.015
Per Call + Calling Charges
