Transparent pricing · No hidden fees
The complete communication platform for every team
Six products. One platform. Pick what fits — or stack them all.
- 10-day free trial
- No credit card needed
- Cancel anytime
- 5,000+ businesses trust CallHippo
Products
AI Business Phone System
Powerful communication at scale.
AI Business Phone System
Powerful communication at scale.
AI Business Phone System
Powerful communication at scale.
Core Calling for Business Teams
Ideal for small teams managing low to moderate call volumes and seeking reliable, day-to-day business calling.
Basic
Ideal for Getting Started
$0
Per User/Month
Billed annually.
-
Calling
- 1 Free Phone Number
Get a dedicated standard phone number for each team member at no extra cost. Share numbers across multiple users for collaborative calling.
- Voicemail
- Click to Dial
- Business Hours
Define operating hours for each number to route calls appropriately.
-
Messaging - SMS (Text messages) & MMS
- WhatsApp Business API
Platform- 2FA
Add an extra security layer by requiring a verification code in addition to your password.
- Desktop & Mobile Apps
Everything in Basic + Telephony
-
Calling
- 1000 calling minutes within US/CA
- Forward to Device
Automatically route incoming calls to your mobile or alternative device to never miss calls.
- Ring All Devices
Ring simultaneously on all your logged-in devices (desktop, mobile, browser) for every call.
- AI Global Connect
View caller's timezone before dialing to reach contacts at optimal times.
- Country Blocking
Restrict outbound calls to specific countries to prevent unauthorized international dialing.
-
Messaging
- 100 SMS (Text messages)
- SMS Templates
Create and save message templates for one-click texting with consistent communication.
- Free Omnichannel Inbox
Analytics- Basic Report Analytics
- Call Logs (1 month)
Access detailed records of all calls including duration, outcome, recordings, and participant information.
- Audit Logs
Track all account changes and user actions for security, compliance, and accountability.
Integrations-
ZZapierSSlack50+WWebhook
View all
Features
Everything in Starter +
-
Calling
- Unlimited calling minutes within US/CA
- Call Recordings
Record and store calls for quality monitoring, training, and compliance.
- Multilingual IVR
Offer IVR menu options in multiple languages to serve diverse customer bases.
- Call Distribution (Cascading)
Route calls to agents in a priority sequence until someone answers.
- Custom Greetings
Upload personalized welcome messages for callers to hear when they reach your number.
-
Messaging
- 500 SMS (Text messages)
- Analytics
- Reports / Analytics
Get detailed insights and summarized analytics on team's calling performance.
- AI Voicemail Transcription
Automatically convert voicemail audio to text for faster message review.
- Call Logs (Lifetime)
- Role Based Access Control
Assign specific roles with tailored permissions to control what each user can view and manage.
- Integrations
-
HHubSpotSSalesforcePPipedrive50+ZZoho
View
all Features
Everything in Professional +
-
Calling
- Smart DID Routing
Automatically routes calls to the best available agent based on real-time data.
- Multilevel IVR
Create multi-step phone menus to route callers to the right department or person automatically.
- Call Blocking
Block unwanted callers and spam numbers to keep your team focused on quality conversations.
- Holiday Routing
Configure special call handling and greetings for holidays and non-business days.
- CRM-Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
-
Messaging
- 1000 SMS (Text messages)
Enterprise- Single Sign-On (SSO)
Log in once to access CallHippo and all integrated tools with your company credentials.
- Custom Integrations
Build advanced integrations with your systems—add click-to-call anywhere, sync call data with custom logic, and create workflows specific to your business.
- Dedicated Account Manager
Resolve account queries efficiently with dedicated account manager.
- Personalized Onboarding
Experience personalized onboarding for a tailored start.
- 24×7 & Phone Support
- Integrations
-
HHubSpotSSalesforceZZoho50+ZZendesk
View all
Features
Local taxes will be applicable in addition to the listed prices.
Enterprise Plan
₹16468
Per User/Month
Custom pricing
For organizations with advanced requirements beyond standard plans.
Includes all Ultimate plan features
- Minimum 50 Users
- Unlimited Calling to 48 Countries
- Service-Level Agreement (SLA)
- WhatsApp Business API
- Custom Reports Customized reports to track team KPIs.
- Custom Onboarding Receive personalized guidance to activate features and maximize the value of core CallHippo features.
- Customized Add-ons for Other Countries & SMS
- Custom Data Storage and API Usage
- Developer Support Get developer access and support for software integrations.
- Dedicated Account Manager
- Priority Support Priority support with a 1-hour response time guarantee, designated support team oversight, proactive monitoring, and 24/7 availability.
- Dedicated Compliance Support Get tailored support from our Legal and Compliance teams for cybersecurity and documentation requirements.
- Speech Analytics or CallHippo AI Included
Get MORE with the Pro Suite
Here’s what you’re missing in the Essential plan and what you gain by upgrading.
- Conference Calls
- Warm Transfer
- Smart Dashboard
- Softphone
- Call Transfer
- Blind Transfer
- Last Call Details
- IP Whitelisting
- Custom Caller ID
- Call Recording Rights
- Number Masking
- Smart DID Routing
- Auto Rotate
- AI Voicemail Drop
- Call Disposition
- Unlimited QA/Guest Users
- Custom Integrations
View full feature comparison
| Plans & Features | Starter | Professional | Ultimate | |
|---|---|---|---|---|
|
Calling
|
||||
| Free Phone Number
Get a dedicated standard phone number for each team member at no extra cost. Share numbers across multiple users for collaborative calling.
|
(1 Phone Number/User) | (1 Phone Number/User) | (1 Phone Number/User) | |
| Calling Minutes |
|
|
|
|
| Voicemail
Receive voicemail messages when calls go unanswered—accessible from any device.
|
||||
| Click to Dial
Call any phone number with a single click directly from your browser or CRM.
|
||||
| Business Hours
Define operating hours for each number to route calls appropriately.
|
||||
| Forward-To-Device
Automatically route incoming calls to your mobile or alternative device to never miss calls.
|
||||
| Ring All Devices
Ring simultaneously on all your logged-in devices (desktop, mobile, browser) for every call.
|
||||
| Global Connect
View caller's timezone before dialing to reach contacts at optimal times.
|
||||
| Country Blocking
Restrict outbound calls to specific countries to prevent unauthorized international dialing.
|
||||
| Number Porting
Transfer your existing phone numbers to CallHippo without changing them—completely hassle-free.
|
||||
| Website Callback Button
Add a call request widget to your website so visitors can request instant callbacks.
|
||||
| Call Mute
Temporarily mute your microphone during calls for private side conversations.
|
||||
| Clone Number / User Setting
Duplicate settings from one number or user to another for faster configuration.
|
||||
| Manage Agent Availability
Control agent status (available, busy, away) to optimize call routing and workload distribution.
|
||||
| Campaign Management
Organize and manage calling campaigns with team assignments, scheduling, and performance tracking.
|
||||
| Concurrent Calls
Handle multiple inbound or outbound calls simultaneously on the same number.
|
Unlimited | Unlimited | Unlimited | |
| Smart Switch
Seamlessly switch between multiple carrier providers for optimal call quality.
|
||||
| Custom Voicemail
Record personalized voicemail greetings for individual users or numbers.
|
||||
| 3-Digit Editable Extension
Assign and customize 3-digit extension numbers for easy internal dialing.
|
||||
| Internal Team Calling
Call team members instantly using their extension numbers—no external minutes used.
|
||||
| Call Recordings
Record and store calls for quality monitoring, training, and compliance.
|
- | |||
| Multilingual IVR
Offer IVR menu options in multiple languages to serve diverse customer bases.
|
- | |||
| Call Distribution (Cascading)
Route calls to agents in a priority sequence until someone answers.
|
- | |||
| Custom Greetings
Upload personalized welcome messages for callers to hear when they reach your number.
|
- | |||
| Multilevel IVR
Create multi-step phone menus to route callers to the right department or person automatically.
|
- | - | ||
| Call Blocking
Block unwanted callers and spam numbers to keep your team focused on quality conversations.
|
- | - | ||
| Call Reminder
Set automated reminders for scheduled callbacks so you never miss important follow-ups.
|
- | - | ||
| Holiday Routing
Configure special call handling and greetings for holidays and non-business days.
|
- | - | ||
| Custom Ring Time
Set how long each number or agent's phone rings before going to voicemail.
|
- | - | ||
| Number Group
Organize phone numbers into groups for easier management and routing.
|
- | - | ||
| CRM-Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Auto Voicemail Drop
Automatically leave pre-recorded voicemails when calls reach answering machines.
|
- | - | ||
| Embedded Dialer Integration
Embed CallHippo's dialer directly into your CRM or business application.
|
- | - | ||
| Transfer To Mobile
Seamlessly transfer business calls to your mobile device. Additional charges may apply.
|
- | - | ||
|
Messaging
|
||||
| SMS (Text Messages)
Send and receive text messages directly from your business phone numbers.
|
|
|
|
|
| MMS
Share images, videos, and multimedia content via text message with your contacts.
|
||||
| WhatsApp Business API
Connect with customers on WhatsApp using your business number.
|
||||
| SMS Template
Create and save message templates for one-click texting with consistent communication.
|
||||
| Free Omnichannel Inbox
Manage calls, SMS, WhatsApp, and other channels from one unified inbox.
|
||||
| Shared Inbox
Centralized message inbox accessible to your entire team for collaborative communication.
|
||||
|
Analytics & Tracking
|
||||
| Call Logs
Access detailed records of all calls including duration, outcome, recordings, and participant information.
|
1 Month
|
Lifetime
|
Lifetime
|
|
| Basic Report Analytics | ||||
| Audit Logs
Track all account changes and user actions for security, compliance, and accountability.
|
||||
| User Working Hours
Set individual schedules for each agent to route calls only during their shifts.
|
||||
| Feedback for Calls
Give structured feedback on individual calls to coach agents and improve conversation quality.
|
||||
| Desktop Notifications
Receive real-time pop-up alerts on your computer for incoming and scheduled calls.
|
||||
| Teams
Create separate teams or departments with dedicated settings and routing (additional charges apply).
|
||||
| User Rights
Control what each user can access and modify with granular permission settings for security and compliance.
|
||||
| Chat Support
Connect with support agents via live chat for quick assistance (available for qualifying plans).
|
||||
| Email Support
Get help via email from our support team during business hours.
|
||||
| Reports / Analytics
Get detailed insights and summarized analytics on team's calling performance.
|
- | |||
| AI Voicemail Transcription
Automatically convert voicemail audio to text for faster message review.
|
- | |||
| Role Based Access Control
Assign specific roles with tailored permissions to control what each user can view and manage.
|
- | |||
| Email Notification for Voicemail
Get instant email alerts with voicemail details whenever a message is left.
|
- | |||
| Phone Support | - | |||
| Reports via Email
Receive automated call reports and analytics summaries delivered to your inbox.
|
- | - | ||
| Sticky Agent
Automatically route repeat callers to the same agent they previously spoke with.
|
- | - | ||
| Call Tagging
Organize calls with custom tags for easy filtering, reporting, and workflow automation.
|
- | - | ||
|
Enterprise
|
||||
| 2FA
Add an extra security layer by requiring a verification code in addition to your password.
|
||||
| Webhook
Trigger automated actions in external systems when specific call events occur.
|
||||
| Single Sign-On (SSO)
Log in once to access CallHippo and all integrated tools with your company credentials.
|
- | - | ||
| Custom Integrations
Build advanced integrations with your systems—add click-to-call anywhere, sync call data with custom logic, and create workflows specific to your business.
|
- | - | ||
| Advanced Integrations
Access and manage advanced integrations offered by CallHippo.
|
- | - | ||
| Dedicated Account Manager
Resolve account queries efficiently with dedicated account manager.
|
- | - | ||
| Personalized Onboarding
Experience personalized onboarding for a tailored start.
|
- | - | ||
| Monthly Business Review | - | - | ||
| Onboarding Coach
Get personalized guidance from our onboarding coach to set up your account perfectly.
|
- | - | ||
| 24/7 Support | - | - | ||
Explore Our Add-ons
Call Scribe
₹1200
Per User/Month
Allow users to see call transcription of recorded calls.
Dashboard User
₹1200
Per User/Month
Invite users to access and manage features through the web app dashboard.
Web Dialer is not accessible to dashboard users.
CNAM
₹8000
One-time setup cost
CNAM (Caller ID Name) lets callers see your business name on incoming calls, available in the US.
CNAM availability and accuracy depend on the receiving carrier. While we aim to provide reliable service, variations may occur due to factors beyond our control.
SMS Services
Starting From
₹250
Per Month
SMS in the US and Canada follow A2P guidelines with applicable charges.
A one-time setup fee of $15 per account applies. Additional monthly charges may apply based on your selected use case. SMS Services verification takes approximately 2–4 weeks for approval.
Remediation Service
₹1200
Per Number
Get help removing the spam status from your number.
Spam Watch
₹1200
Per Number/Month (US/CA)
Monitor numbers to reduce spam flagging and maintain dialing reputation.
.
.
.
.
AIADD-ON
$10
Per User/Month
Experience the power of AI Coaching
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Call & SMS Charges
Inbound Call Charges
Outbound Call Charges
Outbound SMS Charges
WhatsApp Business SMS charges
Fair Usage Policy
(1) The service is provided to you as a business user for business or home office use. This means it may not be used for personal, residential, or non-business purposes. You may not resell, transfer, or charge others for using the service without prior written permission from CallHippo.
(2) Customers are prohibited from using the service for auto-dialing, predictive dialing, trunking, traffic pumping, or access stimulation. You may not forward your CallHippo number to services or systems that support multiple simultaneous calls, including private branch exchange (PBX) or key systems.
(3) The Office Phone System is designed for small business use. If your usage indicates call center–level bulk calling activity, CallHippo reserves the right to change your plan, apply standard call center rates, or suspend your account. CallHippo may also migrate accounts that exceed fair usage limits to call center plans.
(4) If unusually high usage is detected that may impact network, API, or system performance, CallHippo may temporarily suspend calling services without prior notice.
(5) Unlimited calling excludes destinations listed here: https://callhippo.com/exemption-list/
(6) Unlimited calling does not apply to premium or toll-free numbers.
(7) Unlimited calling applies only to domestic calls within the United States and Canada. International calls are billed at current rates listed at:https://callhippo.com/pricing/.
(8) Outgoing calls to the same number may not exceed 10 calls per hour. Exceeding this limit may result in automatic number blocking until a valid unblock request is submitted to CallHippo.
(9) Parallel calls may not exceed 30% of total call capacity within the Office Phone System.
Phone number region:
Select the region for which you want unlimited calling minutes.
Team size:
Scaled Calling with Visibility
Designed for growing teams handling high call volumes that need greater control and call performance visibility.
-
Calling
- Unlimited Minutes
(Includes Both Landline & Mobile Calling)Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/Canada numbers only.
- 1 Free Phone Number
Get a dedicated standard phone number for each team member at no extra cost. Share numbers across multiple users for collaborative calling.
- WhatsApp Business API
- Paid Call Recording
Additional charges of $0.005/min are applicable.
- Skill Based Call Routing
- Platform
- Multiple Integrations
- User Rights
Control what each user can access and modify with granular permission settings for security and compliance.
- Chat Support
Connect with support agents via live chat for quick assistance (available for qualifying plans).
- Free Omnichannel Inbox
- Integrations
-
ZZapierPPipedrive50+ZZoho
View all
Features
Everything in Bronze +
-
Calling
- Free Call Recordings
- Pause & Resume Recording
Temporarily pause call recordings during sensitive portions, then resume when ready.
- Live Call
Supervisors,Managers, Admin can listen to ongoing calls in real-time and join to assist when needed.
- After Call Work
Give agents dedicated wrap-up time after calls to complete notes and tasks before the next call.
- Call Dispositions
Tag call outcomes (e.g., interested, not interested, callback) for better follow-up and reporting.
Supervisor- Role Based Access Control
Assign specific roles with tailored permissions to control what each user can view and manage.
- Leaderboard (Gamification)
Motivate your team with real-time performance rankings and achievement tracking.
- Manage Agent Availability
- Analytics
- Call Logs (Lifetime)
- AI Voicemail Transcription
- Call Tagging
- Integrations
-
HHubSpotSSalesforce50+PPipedrive
View all
Features
Everything in Silver +
-
Calling
- Unlimited Minutes
(Includes Both Landline & Mobile Calling)Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/Canada numbers only.
- Compliance Call Recording
Ensure call recording compliance with regional laws including consent notifications.
- Multilevel IVR
Create multi-step phone menus to route callers to the right department or person automatically.
- Hide Number From Agent
Protect customer privacy by hiding phone numbers from agents.
- Supervisor
- Call Barging
Join ongoing calls instantly to assist agents or resolve escalated customer situations.
- Call Whisper
Provide real-time coaching to agents during live calls without the customer hearing your guidance.
- CSAT Score
- Target vs Achievement
Set performance goals for individuals or teams and track progress against targets in real-time.
- Analytics
- Reports / Analytics
Get detailed insights and summarized analytics on team's calling performance.
- Single Sign-On (SSO)
Log in once to access CallHippo and all integrated tools with your company credentials.
- Smart DID Routing
- Integrations
-
HHubSpotSSalesforceZZoho50+ZZendesk
View all
Features
NewEverything in Platinum +
- Unlimited Calling to 48 Countries
- Minimum 50 Users
- Service-Level Agreement (SLA)
- Priority Support
Priority support with a 1-hour response time guarantee, designated support team oversight, proactive monitoring, and 24/7 availability.
- Custom Reports
Customized reports to track team KPIs.
- Custom Onboarding
Receive personalized guidance to activate features and maximize the value of core CallHippo features.
- Dedicated Compliance Support
Get tailored support from our Legal and Compliance teams for cybersecurity and documentation requirements.
- Developer Support
Get developer access and support for software integrations.
- Dedicated Account Manager
- Customized Add-ons for Other Countries & SMS
- Custom Data Storage and API Usage
Local taxes will be applicable in addition to the listed prices.
View full feature comparison
| Plans & Features | Bronze | Silver | Platinum | |
|---|---|---|---|---|
|
Calling
|
||||
| Free Phone Number
Get a dedicated standard phone number for each team member at no extra cost. Share numbers across multiple users for collaborative calling.
|
(1 Phone Number/User) | (1 Phone Number/User) | (1 Phone Number/User) | |
| Calling Minutes (US/CA) |
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
|
| Soft Phone
Make and receive calls directly from your desktop or mobile app—no physical desk phone required.
|
||||
| Call From Any Number
Display any of your business numbers as caller ID, regardless of which number you're calling from.
|
||||
| Local Presence
Automatically displays a local caller ID matching your contact's area code to boost answer rates.
|
||||
| Number Porting
Transfer your existing phone numbers to CallHippo without changing them—completely hassle-free.
|
||||
| Per Min Call Expense Limit
Set a maximum per-minute rate to prevent calls to premium-rate numbers and control costs.
|
||||
| Forward-To-Device
Automatically route incoming calls to your mobile or alternative device to never miss calls.
|
||||
| Call Mute
Temporarily mute your microphone during calls for private side conversations.
|
||||
| Ring All Devices
Ring simultaneously on all your logged-in devices (desktop, mobile, browser) for every call.
|
||||
| Set Default Number
Choose which business number to use as default for all outbound calls.
|
||||
| Internal Team Calling
Call team members instantly using their extension numbers—no external minutes used.
|
||||
| Global Connect
View caller's timezone before dialing to reach contacts at optimal times.
|
||||
| Click to Dial
Call any phone number with a single click directly from your browser or CRM.
|
||||
| Stand-Alone Dialer
Use CallHippo's dialer independently without requiring browser or extension access.
|
||||
| Click-To-Call Chrome Extension
Click any phone number on any webpage to instantly dial through CallHippo.
|
||||
| Voicemail
Receive voicemail messages when calls go unanswered—accessible from any device.
|
||||
| Call Forward ID
See which number the call was originally made to, even when forwarded.
|
||||
| Smart Switch
Seamlessly switch between multiple carrier providers for optimal call quality.
|
||||
| Custom Voicemail
Record personalized voicemail greetings for individual users or numbers.
|
||||
| Clone Number / User Setting
\
Duplicate settings from one number or user to another for faster configuration.
|
||||
| Concurrent Calls
Handle multiple inbound or outbound calls simultaneously on the same number.
|
Unlimited | Unlimited | Unlimited | |
| Business Hours
Define operating hours for each number to route calls appropriately.
|
||||
| Country Blocking
Restrict outbound calls to specific countries to prevent unauthorized international dialing.
|
||||
| Skill Based Call Routing
Route calls to agents based on their expertise and skill sets for better resolution.
|
||||
| Call Blocking
Block unwanted callers and spam numbers to keep your team focused on quality conversations.
|
- | |||
| Call Dispositions
Tag call outcomes (e.g., interested, not interested, callback) for better follow-up and reporting.
|
- | |||
| Pause & Resume Recording
Temporarily pause call recordings during sensitive portions, then resume when ready.
|
- | |||
| 3-Digit Editable Extension
Assign and customize 3-digit extension numbers for easy internal dialing.
|
- | |||
| After Call Work
Give agents dedicated wrap-up time after calls to complete notes and tasks before the next call.
|
- | |||
| Live Call
Supervisors,Managers, Admin can listen to ongoing calls in real-time and join to assist when needed.
|
- | |||
| Call Notes And Ratings
Add notes and quality ratings to calls for performance tracking and follow-up context.
|
- | |||
| Call Reminder
Set automated reminders for scheduled callbacks so you never miss important follow-ups.
|
- | |||
| Call Script
Provide agents with pre-written scripts to ensure consistent messaging and reduce hesitation.
|
- | |||
| App Blocking
Restrict access to distracting applications on agent devices during work hours.
|
- | |||
| Call Queue
Place incoming callers in a queue with hold music when all agents are busy.
|
- | |||
| Custom Ring Time
Set how long each number or agent's phone rings before going to voicemail.
|
- | |||
| Custom Disposition
Create your own call outcome tags to match your process and reporting needs.
|
- | |||
| Sticky Agent
Automatically route repeat callers to the same agent they previously spoke with.
|
- | |||
| Call Distribution (Cascading)
Route calls to agents in a priority sequence until someone answers.
|
- | |||
| Queue Callback
Let callers request a callback instead of waiting on hold in queue.
|
- | |||
| Call Disposition
Categorize call results (e.g., sale, no answer, busy) for tracking and analytics.
|
- | |||
| Call Cascading
Route incoming calls using your preferred distribution method: simultaneous, round robin, priority order, or by agent availability.
|
- | |||
| Custom Greetings
Upload personalized welcome messages for callers to hear when they reach your number.
|
- | |||
| Multilingual IVR
Offer IVR menu options in multiple languages to serve diverse customer bases.
|
- | |||
| Holiday Routing
Configure special call handling and greetings for holidays and non-business days.
|
- | |||
| Automatic Machine Detection
Detect answering machines automatically to save agent time and improve dialing efficiency.
|
- | - | ||
| Multilevel IVR
Create multi-step phone menus to route callers to the right department or person automatically.
|
- | - | ||
| Conference Calling
Host multi-party conference calls with clients and team members on a single line.
|
- | - | ||
| Custom Caller ID
Choose which business number appears on caller ID to increase answer rates and build trust.
|
- | - | ||
| Bring Your Own Carrier (BETA)
Connect your existing telecom carrier to CallHippo for unified call management.
|
- | - | ||
| Auto Voicemail Drop
Automatically leave pre-recorded voicemails when calls reach answering machines.
|
- | - | ||
| Automatic Voicemail Drop (For PD)
Drop voicemails automatically in predictive dialing mode (additional charges apply).
|
- | - | ||
| Multiple Level Call Transfer
Transfer calls smoothly between agents, departments, or external numbers as needed.
|
- | - | ||
| Number Group
Organize phone numbers into groups for easier management and routing.
|
- | - | ||
| CRM-Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Voicemail Drop
Leave pre-recorded voicemail messages, saving you the effort of speaking when the call goes unanswered or get connected to an answering machine system.
|
- | - | ||
| Warm And Blind Transfer
Transfer calls with (warm) or without (blind) speaking to the receiving agent first.
|
- | - | ||
| Route To External Number
Forward calls to external phone numbers like mobile phones or landlines.
|
- | - | ||
| Embedded Dialer Integration
Embed CallHippo's dialer directly into your CRM or business application.
|
- | - | ||
| VIP Hotline
Get priority phone support with direct access to our expert support team.
|
- | - | ||
|
Messaging
|
||||
| SMS (Text Messages)
Send and receive text messages directly from your business phone numbers.
|
||||
| MMS
Share images, videos, and multimedia content via text message with your contacts.
|
||||
| WhatsApp Business API
Connect with customers on WhatsApp using your business number.
|
||||
| SMS Template
Create and save message templates for one-click texting with consistent communication.
|
||||
| Shared Inbox
Centralized message inbox accessible to your entire team for collaborative communication.
|
||||
| Free Omnichannel Inbox
Manage calls, SMS, WhatsApp, and other channels from one unified inbox.
|
- | - | ||
| AI Chat Agents
Deploy AI-powered chatbots to handle customer inquiries and qualify leads automatically.
|
- | - | ||
| Call & SMS Automation
Automate outbound calls and text messages based on triggers, schedules, or customer actions.
|
- | - | ||
|
Analytics
|
||||
| Desktop Notifications
Receive real-time pop-up alerts on your computer for incoming and scheduled calls.
|
||||
| Help Center Access
Access our comprehensive knowledge base with guides, tutorials, and troubleshooting resources.
|
||||
| Knowledge Base
Explore our self-service documentation with setup guides and feature tutorials.
|
||||
| Email Support
Get help via email from our support team during business hours.
|
||||
| Chat Support
Connect with support agents via live chat for quick assistance (available for qualifying plans).
|
||||
| Contact Management
Store, organize, and manage all your contacts in one centralized database.
|
||||
| Create Teams
Organize users into departments or groups for streamlined call routing and management.
|
||||
| Smart Dashboard | ||||
| User Rights
Control what each user can access and modify with granular permission settings for security and compliance.
|
||||
| Campaign Management
Organize and manage calling campaigns with team assignments, scheduling, and performance tracking.
|
||||
| Teams
Create separate teams or departments with dedicated settings and routing (additional charges apply).
|
||||
| Call Scribe
Automatically transcribe calls into text and get AI-powered analysis with insights on customer sentiment, key topics, and conversation quality.
|
||||
| Feedback for Calls
Give structured feedback on individual calls to coach agents and improve conversation quality.
|
||||
| Call Logs
Access detailed records of all calls including duration, outcome, recordings, and participant information.
|
6 months | Lifetime | Lifetime | |
| Audit Logs
Track all account changes and user actions for security, compliance, and accountability.
|
||||
| Email Notification for Voicemail
Get instant email alerts with voicemail details whenever a message is left.
|
||||
| AI Voicemail Transcription
Automatically convert voicemail audio to text for faster message review.
|
- | |||
| User Working Hours
Set individual schedules for each agent to route calls only during their shifts.
|
- | |||
| Dynamic Number Insertion | - | |||
| Smart DID Routing
Automatically routes calls to the best available agent based on real-time data.
|
- | |||
| Auto Rotate
Rotate caller ID numbers automatically to maintain deliverability and avoid spam flags.
|
- | |||
| Free Call Recordings
Automatically record all calls at no additional cost for quality assurance and training.
|
- | |||
| Last Called By
See which agent last contacted customer with last call time.
|
- | |||
| Working Hours Per User
Set individual schedules for each agent to receive calls only during their assigned shifts.
|
- | |||
| Role Based Access Control
Assign specific roles with tailored permissions to control what each user can view and manage.
|
- | |||
| Leaderboard (Gamification)
Motivate your team with real-time performance rankings and achievement tracking.
|
- | |||
| Manage Agent Availability
Control agent status (available, busy, away) to optimize call routing and workload distribution.
|
- | |||
| Download Call Recordings
Export and download call recordings for offline storage, compliance, or detailed review.
|
- | |||
| Reports via Email
Receive automated call reports and analytics summaries delivered to your inbox.
|
- | - | ||
| Reports / Analytics
Get detailed insights and summarized analytics on team's calling performance.
|
- | - | ||
| Unlimited QA/Guest Users
Show country-specific phone numbers to website visitors based on their location for higher answer rates and better customer experience.
|
- | - | ||
| CSAT Score | - | - | ||
| Call Whisper
Provide real-time coaching to agents during live calls without the customer hearing your guidance.
|
- | - | ||
| Call Tagging
Organize calls with custom tags for easy filtering, reporting, and workflow automation.
|
- | - | ||
| Compliance Call Recording
Ensure call recording compliance with regional laws including consent notifications.
|
- | - | ||
| Call Barging
Join ongoing calls instantly to assist agents or resolve escalated customer situations.
|
- | - | ||
| Hide Number From Agent
Protect customer privacy by hiding phone numbers from agents.
|
- | - | ||
| Target vs Achievement
Set performance goals for individuals or teams and track progress against targets in real-time.
|
- | - | ||
| Post Call Survey
Automatically send satisfaction surveys to customers immediately after calls end.
|
- | - | ||
| Custom Reports | - | - | ||
| SLA | - | - | ||
|
Enterprise
|
||||
| 2FA
Add an extra security layer by requiring a verification code in addition to your password.
|
||||
| Webhook
Trigger automated actions in external systems when specific call events occur.
|
||||
| Rest API
Build custom integrations using CallHippo's developer-friendly REST API.
|
||||
| Multiple Integrations
Connect CallHippo with your favorite CRM, helpdesk, and business tools.
|
||||
| Pipedrive
Sync calls, sms, and notes automatically with your Pipedrive CRM.
|
||||
| Zoho | ||||
| Intercom | ||||
| Zendesk | ||||
| Freshdesk | ||||
| HubSpot
Automatically sync calls, sms, and notes with your HubSpot CRM.
|
||||
| Slack
Get real-time call notifications and updates in your Slack channels.
|
||||
| Website Callback Button
Add a call request widget to your website so visitors can request instant callbacks.
|
||||
| AI Workflows
Automate repetitive tasks and processes using AI-driven workflow automation.
|
- | - | ||
| Free Flow Builder
Design custom call flows and automation workflows with our visual drag-and-drop builder.
|
- | - | ||
| Single Sign-On (SSO)
Log in once to access CallHippo and all integrated tools with your company credentials.
|
- | - | ||
| Onboarding Coach
Get personalized guidance from our onboarding coach to set up your account perfectly.
|
- | - | ||
| Dedicated Customer Success Manager
Your personal CSM helps optimize your setup and ensures you get maximum value.
|
- | - | ||
| One-To-One Onboarding Sessions
Schedule private onboarding calls with experts to configure your system properly.
|
- | - | ||
| AWS S3
Automatically backup call recordings to your Amazon S3 storage.
|
- | - | ||
| Google Drive, AWS S3 Integration
Store call recordings directly in Google Drive or AWS S3 for secure backup.
|
- | - | ||
| Custom Integration
Build advanced integrations with your systems—add click-to-call anywhere, sync call data with custom logic, and create workflows specific to your business.
|
- | - | ||
| Custom Plan
Work with our team to build a pricing plan tailored to your specific business needs.
|
- | - | ||
| Custom Discounts
Get volume-based discounts and special pricing based on your usage requirements.
|
- | - | ||
| Volume Discount
Save more as you scale—enjoy reduced per-user pricing with larger team sizes.
|
- | - | ||
| Delete Call Logs
Permanently remove call history and recordings for privacy and compliance purposes.
|
- | - | ||
| IP White List
Restrict account access to approved IP addresses only for enhanced security.
|
- | - | ||
| Developer Support | - | - | ||
| Dedicated Account Manager | - | - | ||
| Dedicated Compliance Support | - | - | ||
Explore Our Add-ons
Call Scribe
₹1200
Per User/Month
Allow users to see call transcription of recorded calls.
Dashboard User
₹1200
Per User/Month
Invite users to access and manage features through the web app dashboard.
Web Dialer is not accessible to dashboard users.
CNAM
₹8000
One-time setup cost
CNAM (Caller ID Name) lets callers see your business name on incoming calls, available in the US.
CNAM availability and accuracy depend on the receiving carrier. While we aim to provide reliable service, variations may occur due to factors beyond our control.
SMS Services
Starting From
₹250
Per Month
SMS in the US and Canada follow A2P guidelines with applicable charges.
A one-time setup fee of $15 per account applies. Additional monthly charges may apply based on your selected use case. SMS Services verification takes approximately 2–4 weeks for approval.
Remediation Service
₹1200
Per Number
Get help removing the spam status from your number.
Spam Watch
₹1200
Per Number/Month (US/CA)
Monitor numbers to reduce spam flagging and maintain dialing reputation.
.
.
.
.
AIADD-ON
$10
Per User/Month
Experience the power of AI Coaching
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Call & SMS Charges
Inbound Call Charges
Outbound Call Charges
Outbound SMS Charges
WhatsApp Business SMS charges
Notes
(1) Free minutes do not apply to destinations listed in the Exemption List. After the combined free minutes across all users are exhausted, incoming call charges will apply.
(2) Additional incoming minutes on standard numbers are charged at $0.02 per minute. Incoming call charges also apply to premium and toll-free numbers.
(3) Voicemail charges apply and are billed at the same rate as incoming call charges for the respective number.
(4) After fair usage limits are reached, incoming SMS will be charged at $0.01 per message. Standard outbound SMS charges will continue to apply.
(5) AI Voicemail Transcription charges may apply.
High-Volume Outbound Calling
Built for sales teams that need to reach more prospects in less time and maximize agent productivity.
Basic
$35
Per User/Month
- Unlimited Calling within US/CA
- Best in Industry Automatic Machine Detection Accuracy
- Smart DID Routing
- Queue Calls
- Auto Pacing Dial Ratio
- Controlled Multiple Call Attempts
- Time Zone Dialing
Ultimate
$200
Per User/Month
- Unlimited Calling within US/CA
- Best in Industry Automatic Machine Detection Accuracy
- Smart DID Routing
- Queue Calls
- Auto Pacing Dial Ratio
- Controlled Multiple Call Attempts
- Time Zone Dialing
Empower Your Business with Callhippo’s Advanced Solutions
Productivity Boost
Boost agent productivity significantly with the implementation of a parallel dialer. By automating call initiation and filtering out unproductive calls.
Automatic Machine Detection
Detect answering machines automatically to save agent time and improve dialing efficiency.
Timezone Dialing
It ensures that calls are made during appropriate hours, avoiding contacting individuals during inconvenient or after-hours times.
Curious How Parallel Dialer Can Transform Your Campaigns?
Efficiently engage a sizable audience simultaneously through the parallel dialer's capabilities.
One Shared Inbox for Customer Communication
Ideal for teams that want to manage customer conversations in one place and respond faster without confusion.
Basic
Free
/3 Users Free
- Contact Management
- File Sending
- Multi-Accounts
- Performance Indicators
Bronze
$2025
Per User/Month
Everything in Basic +
- Shared Inbox
- Business Hours
- Contact Timeline
- Admin Chat Review
- Analytics & Reports
- API / Webhook
- Quick Reply
Silver
$2835
Per User/Month
Popular
Everything in Bronze +
- Automation
- Broadcast Messages
- AI Chat Assistant AI
- Unified Inbox
- Data Export
- Website Chat Button
- CSAT Score
- Private Notes
Everything in Silver +
- Unlimited Contacts
- Unlimited Flows
- Exclusive Features
- Tailored Onboarding
- Personalized Support
- Enterprise-Grade Security
WhatsApp Business API
Seamless customer conversations at scale
All features covered include:
- Zero-Fee Setup Official WhatsApp API + Blue Tick assistance.
- Omnichannel Inbox Manage calls, SMS, WhatsApp, and other channels from one unified inbox.
- Campaigns & Promotions Send multimedia messages, track opens & reads.
- Lead Generation Run Click-to-WhatsApp ads & capture leads instantly.
- Team Inbox Assign chats, automate follow-ups, tags & reports.
- E-Commerce Ready Catalog, abandoned cart & order updates (Shopify).
- AI Automation Smart bots for queries, reminders & data collection.
- Lead Qualification Auto-forms, chatbots & IG automation.
- Unlimited Templates Pre-approved WhatsApp message templates for faster engagement.
- Multi-Agent Access Add unlimited team members.
View full feature comparison
Automated Voice Support for Sales & Service
Great for teams that want to handle more customer calls automatically while keeping human support available when needed.
- 100 Free Minutes
For additional minutes upgrade the plan.
- 1 Free AI Agent
- 5 Concurrent Calls
- Dialer, LLM, Transcription costs
- AI-powered call handling & smart automation
- Human-like, intelligent conversations
- 24/7 AI response to customer queries
- Real-time analytics & performance tracking
- AI-powered voice transcription
- Custom Greetings
- Call Recording and Redaction
AI Pro Agent
Growing Teams – AI intelligently automates sales workflows.
$199199
/Month
- 5 AI Agents, Up to 2,500 minutes
- $0.16 per minute after 2500 minutes
- 25 Concurrent Calls
Everything in AI Core Agent +
- AI-driven sales engagement & follow-ups
- Personalized AI-driven sales pitches
- AI-powered lead prioritization
- AI learns & improves over time
- Automated meeting scheduling
- Transfer Call to Human Agent
- Multi-language Support
- Calender Booking Assistant
- CRM & tool integrations (Basic)
AI Max Agent
Full AI-powered automation to handle high-volume calls
seamlessly.
$399399
/Month
- 10 AI Agents, Up to 5000 minutes
- $0.16 per minute after 5000 minutes
- 50 Concurrent Calls
Everything in AI Pro Agent
+
- Complete AI-driven communication & routing
- Enterprise-grade AI customization
- Advanced workflows
- Full CRM & tool integrations
- Scalable AI decision-making
- Custom AI workflows & configurations
- Outbound Lead Qualification
- Post-Call Analysis
- Unlimited QA/Guest Users
AI Ultra Pro Max Agent
AI-driven calling for complex, high-volume operations.
$799799
/Month
- 20 AI Agents, Up to 7,500 minutes
- $0.16 per minute after 7500 minutes
- 80 Concurrent Calls
Everything in AI Max Agent
+
- White Label Platform
- AI Call Summary
- Auto Voicemail Drop
- Sentiment Analysis
- Call Blocking
- After Hours AI Support
- Dedicated Account Manager
Enterprise Plan
For organizations with advanced requirements beyond standard plans.
All features covered from previous plans
- Custom Pricing
- Highest Concurrent Calls
- SIP Trunk Integration
- Custom Integrations
- Priority support
- Compliance (SOC2, HIPAA, GDPR)
- Custom SSO
- White Label Platform
- Unlimited QA/Guest Users
View full feature comparison
| Plans & Features | AI Core Agent | AI Pro Agent | AI Max Agent | AI Ultra Pro Max Agent |
|---|---|---|---|---|
|
Call Handling & Routing |
||||
| Inbound/Outbound Call Handling | ||||
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| Concurrent Calls | ||||
| Contact Management | ||||
| AI-powered call handling & smart automation | ||||
| 24/7 AI response to customer queries | ||||
| Custom Telephony | - | |||
| Warm Human Transfer | - | |||
| Transfer Call to Human Agent | - | |||
| Local Presence
Set this to automatically change your outgoing number based on the country code of receiver's number you are calling.
|
- | |||
| Call Route to Teams | - | - | ||
| Multiple Level Call Transfer
Effortlessly transfer calls to enhance customer engagement.
|
- | - | ||
| Number Group
Group numbers for better allocation and efficient DID management.
|
- | - | ||
| Custom Caller ID
Increase call pickup rates by configuring caller IDs.
|
- | - | ||
| Number Porting
Retain your existing number hassle-free when changing providers.
|
- | - | ||
| Call Queue | - | - | ||
| Complete AI-driven communication & routing | - | - | ||
| Call Blocking
Prevent spam calls by adding numbers to the blacklist.
|
- | - | - | |
| After Hours AI Support | - | - | - | |
 Core Capabilities |
||||
| Human-like, intelligent conversations | ||||
| Adaptive Intelligence | ||||
| Test LLM | ||||
| AI-powered voice transcription | ||||
| Call Recording and Redaction | ||||
| Inbound Lead Qualification | - | |||
| AI-driven sales engagement & follow-ups | - | |||
| Personalized AI-driven sales pitches | - | |||
| AI-powered lead prioritization | - | |||
| Natural-Sounding Small Talk | - | |||
| Dialogue Management | - | |||
| AI learns & improves over time | - | |||
| Outbound Lead Qualification | - | - | ||
| Advanced workflows | - | - | ||
| Scalable AI decision-making | - | - | ||
| Custom AI workflows & configurations | - | - | ||
| Custom Allocation | - | - | ||
| Multi-Turn Conversations | - | - | ||
| Auto Rotate
Increase your call connectivity by avoiding spam markings.
|
- | - | ||
| Smart DID Routing
Automatically routes calls to the best available agent based on real-time data.
|
- | - | ||
| Unlimited QA/Guest Users | - | - | ||
| AI Call Summary | - | - | - | |
| Auto Voicemail Drop
Save time by dropping pre-recorded message on automatic machine detected calls.
|
- | - | - | |
| Sentiment Analysis | - | - | - | |
|
Analytics & Insights |
||||
| Real-time analytics & performance tracking | ||||
 Booking & Scheduling |
||||
| Real-Time Booking | - | |||
| Calender Booking Assistant | - | |||
| Automated meeting scheduling | - | |||
 Language & Accessibility |
||||
| Multi-language Support | - | |||
| Available Languages | - | |||
 Customization & Configuration |
||||
| Dialer, LLM, Transcription costs | ||||
| Custom Greetings
Make customers feel valued with personalized greetings.
|
||||
| Enterprise-grade AI customization | - | - | ||
| No-Code Builder | - | - | ||
| Pre-Built Templates Only | - | - | ||
| Campaign Management | - | - | ||
| White Label Platform | - | - | - | |
 Post-Call & Analysis |
||||
| Post-Call Actions | - | - | ||
| Post-Call Analysis | - | - | ||
 Security & Compliance |
||||
| SOC 2 & GDPR Compliant | - | - | - | |
| HIPAA Compliant | - | - | - | |
| Data Encryption | - | - | - | |
| Single Sign On (SSO)
Securely log into multiple apps with one set of credentials.
|
- | - | - | |
 Support |
||||
| Callhippo Acadamy | ||||
| Support via Ticketing System | - | |||
| 30-day Onboarding via Private Slack, then Support via Ticketing System | - | - | ||
| Dedicated Support & Slack Channel | - | - | ||
| Early Access to New Features | - | - | ||
| Dedicated Account Manager
Resolve account queries efficiently with dedicated account manager.
|
- | - | - | |
|
Communication Channels |
||||
| SMS (Text Messages) | ||||
| Omnichannel Platform | ||||
| Voicemail | ||||
|
Integrations & Tools |
||||
| CRM & tool integrations (Basic) | - | |||
| Full CRM & tool integrations | - | - | ||
| 90+ business tools app and integrations | - | - | ||
AI Copilot – Real-Time Coaching to Turn Good Agents into Great Ones
With instant prompts, smart workflows, and helpful suggestions, AI Copilot keeps every agent one step ahead during live conversations.
Pilot Plan
Intelligent Guidance for Every Team Touchpoint
$10
Per User/Month
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Business Messaging on WhatsApp
For businesses that want to reach customers on WhatsApp with verified numbers.
Free Forever
Pay only for Messages
- WhatsApp Business API
- Free WhatsApp Blue Tick
- Omnichannel Inbox Manage calls, SMS, WhatsApp, and other channels from one unified inbox.
- Broadcast Messages Send multimedia messages, track opens & reads.
- Lead Generation Run Click-to-WhatsApp ads & capture leads instantly.
- Team Inbox Assign chats, automate follow-ups, tags & reports.
- E-Commerce Ready Catalog, abandoned cart & order updates (Shopify).
- AI Workflow Automation Smart bots for queries, reminders & data collection.
- Lead Qualification Auto-forms, chatbots & IG automation.
- Unlimited Templates Pre-approved WhatsApp message templates for faster engagement.
- Multi-Agent Access Add unlimited team members.
- CRM & Tool Integrations Plug into HubSpot, Salesforce, PipeDrive, Shopify, Zoho Desk, Zoho, Bitrix24, Webhook & more.
- AI Smart Reply
- AI Copilot
- Virtual Numbers
- AI Powered Knowledge Base
- AI Chat Summarization
- CSAT
- Ticket Creation
- Assign Chat
- Chat Widgets
- Multilingual Chat Support
- Analytics Report
- 24x5 Support
Try For Free, Upgrade As You Grow
Try all the features of our all-in-one communication platform with a 10 day free trial.
Start Free TrialCallHippo for Multiple Platforms
Stay connected no matter where you are. CallHippo is your constant companion, available on iOS, Android, as a Web App, and Google Chrome Extension.
