Power Up Your Communication with CallHippo + Salesforce
Transforms your sales and support process with CallHippo’s Salesforce integration. Connect with clients seamlessly right from Salesforce while effortlessly managing and auto-logging all your call activities, texts, recordings, and voicemails for a streamlined workflow.
Trusted by 5000+ companies
CallHippo is a cloud phone system that connects to Salesforce so reps can call from the CRM with click-to-dial. Every call, text, recording and voicemail is logged to the contact's activity automatically. Contacts and activities sync in real time, so sales and support teams work from one record without switching apps.
| Capability | What you get with CallHippo and Salesforce |
|---|---|
| Click-to-dial | Call from the Salesforce record without switching apps |
| Automatic call logging | Calls, texts, recordings and voicemails saved to the contact's activity |
| Call recordings and voicemail | Open them from the Salesforce record |
| Real-time sync | Contacts and activities stay current between Salesforce and CallHippo |
| Assignment tracking | Assignment changes made via CallHippo show in Salesforce |
Why This Integration Matters
Unlock powerful benefits that streamline workflows, enhance team productivity, and elevate customer experiences like never before.
View customer info instantly during calls to personalize interactions and enhance service quality.
Perform tasks within Salesforce, creating activities and updating notes without switching apps.
Automate workflows, syncing CallHippo events with Salesforce to reduce manual data entry.
Sync contacts and activities in real-time between Salesforce and CallHippo for up-to-date info.
Get the integration up and running in minutes, with zero technical expertise needed.
Schedule a DemoFeatures That Fit Your Needs
Experience features designed to simplify workflows and boost team efficiency.
Make & Receive Calls Directly from Salesforce
- Use Click-to-Dial within Salesforce for faster, more efficient calls.
- Start talking right away without needing to switch between apps.
- Track assignment changes made via CallHippo directly in Salesforce.
Track All Your Call Activities on Salesforce
- Monitor call logs, messages, and activities directly from Salesforce or CallHippo dashboard.
- All activities are automatically logged in the contact’s activity section.
- Eliminate the need to switch between multiple windows and streamline your workflow.
Access Call Recording and Voicemail
- Access call recordings and voicemails easily from Salesforce.
- No need to search through different platforms for specific recordings.
- Save time by having all recordings in one place, right within Salesforce.
Frequently Asked Questions
What is the best phone system that integrates with Salesforce?
Look for click-to-dial inside Salesforce, automatic call logging, recordings and voicemail on the record, and real-time sync. CallHippo covers all four and adds numbers in 150+ countries, IVR and dialers.
Does CallHippo log calls to Salesforce automatically?
Yes. Calls, texts, recordings and voicemails are logged automatically in the contact's activity section.
Can I make calls directly from Salesforce with CallHippo?
Yes. Use click-to-dial inside Salesforce to start a call without switching apps.
Can I listen to call recordings and voicemails inside Salesforce?
Yes. Recordings and voicemails are available from the Salesforce record, so you do not search other tools.
How do I set up the CallHippo and Salesforce integration?
Follow the Quick Integration Setup Guide linked on this page. The page describes setup as taking minutes with no technical expertise.
Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.
