CallHippo + Topdesk Integration

Manage Your Sales & Support With Our Topdesk Integration

Make & receive client calls seamlessly right from Topdesk without switching applications. With CallHippo’s Topdesk integration, you can now keep a tab on all your call activities directly from Topdesk. Get all your call activities, texts, call recordings, and voicemails logged automatically under “Contacts and Deals”. Sign up with CallHippo to experience the benefits now!

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Topdesk Integration Feature

Personalize Every Interaction
Personalize Every Interaction

CallHippo instantly displays a customer’s Topdesk contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within Topdesk. Agents will be able to create activities and update notes without ever leaving Topdesk.

Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger Topdesk actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between Topdesk and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

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Make calls from Topdesk

Get a click-to-call button next to the phone numbers on your Topdesk.
Click it and call your leads and customers right from the Topdesk.


Track all your call activities on Topdesk

With Topdesk integration, you can keep a tab on all your call activities directly from the Topdesk. Thus, it eliminates swapping between different windows.

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Published by Nishita

Last updated: October 26, 2021