Senior Writer: Supriya Bajaj
Date: July 3, 2023For companies large and small all over the globe, CallHippo has facilitated millions of minutes of seamless communication. Our Workflow automations have allowed these companies to perform better, make more calls everyday and grow.
All through this journey, we have aimed to constantly improve and innovate so you can grow more and more everyday. In this pursuit of excellence we have created many features and automations changed the way you work. But this time we went a step further.
After months of research and development, we have engineered a proprietary technology. We are Proud to present: System for Dynamic Allocation of Packets or SDAP.
SDAP is a patent pending algorithm that analyzes various parameters when a call is dialed and configures the said infrastructure accordingly. This improves the call quality, enabling agents to smoothly conduct their activities.
It also has the capability of changing configuration in real time, so agents don’t need to repeat themselves multiple times. This improved calling experience enables them to focus on the person on the other side.
And finally, SDAP is fully automated and can integrate with any system. There is no technical overhead required to set it up. Meaning getting started with CallHippo is as simple as ever.
We would like to thank our leadership team and our team of dedicated development team who made this possible.
Finally, we would like to thank you, our customers who played an integral part in making this a reality.
If you want to know more about our platform and how it will help your business, schedule an assessment here.
Supriya is a highly skilled content writer with over 8 years of experience in the SaaS domain. She believes in curating engaging, informative, and SEO-friendly content to simplify highly technical concepts. With an expansive portfolio of long-format blogs, newsletters, whitepapers, and case studies, Supriya is dedicated to staying in touch with emerging SaaS trends to produce relevant and reliable content.
