Pricing & Plans
Explore customized plans to meet your communication needs with our innovative solutions.
Individual Products
AI Business Phone System
Powerful communication at scale.
AI Business Phone System
Powerful communication at scale.
AI Business Phone System
Powerful communication at scale.
- Price
- Features
- Add-ons
- FAQs
Core Calling for Business Teams
Ideal for small teams managing low to moderate call volumes and seeking reliable, day-to-day business calling.
Basic
$0
Per User/Month
Billed annually.
- 1 Free Phone Number
Each user receives one free phone number. A single number can be shared across multiple users for inbound and outbound calls.
- Free WhatsApp Business API
- Voicemail
- Click to Dial
- SMS (Text messages) & MMS
Starter
$18
Per User/Month
Custom pricing
Everything in Basic + Telephony
- 1000 calling minutes within US/CA
- Free WhatsApp Business API
- 100 SMS (Text messages)
- Basic Report Analytics
- Free Omnichannel Inbox
View all
Features
Everything in Starter +
- Unlimited calling minutes within US/CA
- Free WhatsApp Business API
- 500 SMS (Text messages)
- Call Recordings
- AI Reports / Analytics
Get real-time insights into call activity and team performance with AI-powered analytics.
View
all Features
Ultimate
$42
Per User/Month
Custom pricing
Everything in Professional +
- Unlimited calling minutes within US/CA
- Free WhatsApp Business API
- 1000 SMS (Text messages)
- Dedicated Account Manager
- Custom Integrations
- Single Sign-On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
- CRM-Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
View all
Features
Local taxes will be applicable in addition to the listed prices.
Enterprise Plan
₹16468
Per User/Month
Custom pricing
For organizations with advanced requirements beyond standard plans.
Includes all Ultimate plan features
- Minimum 50 Users
- Unlimited Calling to 48 Countries
- Service-Level Agreement (SLA)
- Free WhatsApp Business API
- Custom Reports Customized reports to track team KPIs.
- Custom Onboarding Receive personalized guidance to activate features and maximize the value of core CallHippo features.
- Customized Add-ons for Other Countries & SMS
- Custom Data Storage and API Usage
- Developer Support Get developer access and support for software integrations.
- Dedicated Account Manager
- Priority Support Priority support with a 1-hour response time guarantee, designated support team oversight, proactive monitoring, and 24/7 availability.
- Dedicated Compliance Support Get tailored support from our Legal and Compliance teams for cybersecurity and documentation requirements.
- Speech Analytics or CallHippo AI Included
Get MORE with the Pro Suite
Here’s what you’re missing in the Essential plan and what you gain by upgrading.
- Conference Calls
- Warm Transfer
- Smart Dashboard
- Softphone
- Call Transfer
- Blind Transfer
- Last Call Details
- IP Whitelisting
- Custom Caller ID
- Call Recording Rights
- Voice Broadcast
- Number Masking
- AI Smart DID Routing
- AI Auto Rotate
- AI Voicemail Drop
- Call Disposition
- Unlimited QA/Guest Users
- Custom Integrations
| Plans & Features | Starter | Professional | Ultimate | |
|---|---|---|---|---|
|
Reducing Communication Costs
|
||||
| Free Phone Number
Each user receives one free phone number. A single number can be shared across multiple users for inbound and outbound calls.
|
(1 Phone Number/User) | (1 Phone Number/User) | (1 Phone Number/User) | |
| SMS (Text Messages) |
|
|
|
|
| MMS | ||||
| Free WhatsApp Business API | ||||
| Calling Minutes |
|
|
|
|
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| DID Group
Group numbers for smarter allocation and efficient DID management
|
- | - | ||
|
Increasing Agent Productivity
|
||||
| Click to Dial | ||||
| AI Global Connect
See your contact’s local time before dialing to reach your prospects at the right moment.
|
||||
| Call Mute
Mute calls to maintain privacy and prevent disruptions.
|
||||
| Business Hours
Optimize call routing with customizable schedules for each phone number.
|
||||
| Country Blocking
Block outgoing calls to specific countries.
|
||||
| Clone Number / User Setting | ||||
| Manage Agent Availability | ||||
| Campaign Management | ||||
| Shared Inbox
Manage and respond to customer conversations from a unified dashboard.
|
||||
Free Omnichannel Inbox
|
||||
| Multilingual IVR
Create multi-level IVR menus in multiple languages for seamless caller navigation.
|
- | |||
| Call Reminder
Set automated reminders for scheduled callbacks so you never miss important follow-ups.
|
- | - | ||
| Custom Ring Time | - | - | ||
| Multilevel IVR
Create multi-step phone menus to route callers to the right department or person automatically.
|
- | - | ||
| Call Blocking
Block unwanted callers and spam numbers to keep your team focused on quality conversations.
|
- | - | ||
| Embedded Dialer Integration | - | - | ||
| 24/7 Support | - | - | ||
| Phone Support | - | - | ||
|
Automating Workflows
|
||||
| Voicemail | ||||
| Smart Switch | ||||
| 2FA
Secure your account with an extra layer of protection using 2FA.
|
||||
| Ring All Devices
Receive calls on all logged-in devices to avoid missing a call.
|
||||
| Webhook
Instantly sync data and trigger actions in real-time with seamless communication between CallHipo and your application.
|
||||
| Website Callback Button
Receive callback requests from customers by adding this widget to your site.
|
||||
| AI Reports / Analytics
Get real-time insights into call activity and team performance with AI-powered analytics.
|
- | |||
| Email Notification for Voicemail
Receive instant email notifications for incoming voicemails.
|
- | |||
| Role Based Access Control
Assign specific roles with tailored permissions to control what each user can view and manage.
|
- | |||
| Call Distribution (Cascading)
Route calls to agents in a priority sequence until someone answers.
|
- | |||
| Custom Greetings
Make customers feel valued with personalized greetings.
|
- | |||
| CRM-Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Custom Integrations
Set up custom integrations with your preferred CRM system.
|
- | - | ||
| Single Sign-On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
|
- | - | ||
| Holiday Routing
Configure special call handling and greetings for holidays and non-business days.
|
- | - | ||
|
Tracking Team Performance
|
||||
| Call Logs
Access detailed records of all calls including duration, outcome, recordings, and participant information.
|
1 Month
|
Lifetime
|
Lifetime
|
|
| Teams
Organize users into teams to streamline call handling.
|
||||
| Audit Logs
Track all account changes and user actions for security, compliance, and accountability.
|
||||
| User Working Hours
Set individual schedules for each agent to route calls only during their shifts.
|
||||
| Basic Report Analytics | ||||
| Feedback for Calls
Provide feedback to your agents by analyzing their call recording.
|
||||
| Call Recordings
Record and store calls for quality monitoring, training, and compliance.
|
- | |||
| AI Voicemail Transcription
Automatically convert voicemail audio to text for faster message review.
|
- | |||
| Reports via Email
Receive automated call reports and analytics summaries delivered to your inbox.
|
- | - | ||
| Call Tagging
Locate, sort, and analyze conversations quickly using call tags.
|
- | - | ||
| Dedicated Account Manager
Resolve account queries efficiently with dedicated account manager.
|
- | - | ||
| Personalized Onboarding
Experience personalized onboarding for a tailored start.
|
- | - | ||
| Monthly Business Review | - | - | ||
| Plans & Features | Starter | Professional | Ultimate | |
|---|---|---|---|---|
|
Reducing Communication Costs
|
||||
| Free Phone Number
Each user receives one free phone number. A single number can be shared across multiple users for inbound and outbound calls.
|
(1 Phone Number/User) | (1 Phone Number/User) | (1 Phone Number/User) | |
| SMS (Text Messages) |
|
|
|
|
| MMS | ||||
| Free WhatsApp Business API | ||||
| Calling Minutes |
|
|
|
|
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| Number Porting
Keep your existing number when switching providers with Number Porting.
|
||||
| Website Callback Button
Receive callback requests from your customers by placing this widget on your website.
|
||||
| DID Group
Group numbers for smarter allocation and efficient DID management.
|
- | - | ||
|
Increasing Agent Productivity
|
||||
| Click to Dial | ||||
| AI Global Connect
See your contact’s local time before dialing to reach your prospects at the right moment.
|
||||
| Call Mute
Mute calls to maintain privacy and prevent disruptions.
|
||||
| Business Hours
Optimize call routing with customizable schedules for each phone number.
|
||||
| Country Blocking
Block outgoing calls to specific countries.
|
||||
| Clone Number / User Setting | ||||
| Manage Agent Availability | ||||
| Campaign Management | ||||
| Shared Inbox
Manage and respond to customer conversations from a unified dashboard.
|
||||
| Free Omnichannel Inbox
|
||||
| Concurrent Calls | Unlimited | Unlimited | Unlimited | |
| SMS Template
Send messages faster using pre-saved templates.
|
||||
| Chat Support
Connect with support agents via live chat for quick assistance (available for qualifying plans).
|
||||
| Email Support | ||||
| Multilingual IVR
Create multi-level IVR menus in multiple languages for seamless caller navigation.
|
- | |||
| Call Reminder
Set automated reminders for scheduled callbacks so you never miss important follow-ups.
|
- | - | ||
| Custom Ring Time | - | - | ||
| AI Auto Voicemail Drop
Auto drop prerecorded voicemails when prospects are unreachable. Additional charges may apply.
|
- | - | ||
| Multilevel IVR
Create multi-step phone menus to route callers to the right department or person automatically.
|
- | - | ||
| Call Blocking
Block unwanted callers and spam numbers to keep your team focused on quality conversations.
|
- | - | ||
| Embedded Dialer Integration | - | - | ||
| 24/7 Support | - | - | ||
| Phone Support | - | - | ||
|
Automating Workflows
|
||||
| Voicemail | ||||
| Smart Switch | ||||
| 2FA
Secure your account with an extra layer of protection using 2FA.
|
||||
| Ring All Devices
Receive calls on all logged-in devices to avoid missing a call.
|
||||
| Webhook
Instantly sync data and trigger actions in real-time with seamless communication between CallHipo and your application.
|
||||
| Website Call Back Button
Receive callback requests from customers by adding this widget to your site.
|
||||
| Desktop Notifications
Get notified on your desktop for the incoming/scheduled calls.
|
||||
| Custom Voicemail
Set custom voicemail for better productivity when unavailable to attend the call.
|
||||
| 3-Digit Editable Extension
Assign and customize 3-digit extension numbers for easy internal dialing.
|
||||
| Internal Team Calling
Call team members instantly using their extension numbers—no external minutes used.
|
||||
| AI Reports / Analytics
Get real-time insights into call activity and team performance with AI-powered analytics.
|
- | |||
| Email Notification for Voicemail
Receive instant email notifications for incoming voicemails.
|
- | |||
| Role Based Access Control
Assign specific roles with tailored permissions to control what each user can view and manage.
|
- | |||
| Call Distribution (Cascading)
Route calls to agents in a priority sequence until someone answers.
|
- | |||
| Custom Greetings
Make customers feel valued with personalized greetings.
|
- | |||
| Advanced Integrations
Access and manage advanced integrations offered by CallHippo.
|
- | - | ||
| CRM-Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Transfer To Mobile
Seamlessly transfer business calls to your mobile device. Additional charges may apply.
|
- | - | ||
| Custom Integrations
Set up custom integrations with your preferred CRM system.
|
- | - | ||
| Single Sign-On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
|
- | - | ||
| Holiday Routing
Configure special call handling and greetings for holidays and non-business days.
|
- | - | ||
|
Tracking Team Performance
|
||||
| Call Logs
Access detailed records of all calls including duration, outcome, recordings, and participant information.
|
1 Month
|
Lifetime
|
Lifetime
|
|
| Teams
Organize users into teams to streamline call handling.
|
||||
| User Rights
Control what each user can access and modify with granular permission settings for security and compliance.
|
||||
| Audit Logs
Track all account changes and user actions for security, compliance, and accountability.
|
||||
| User Working Hours
Set individual schedules for each agent to route calls only during their shifts.
|
||||
| Basic Report Analytics | ||||
| Feedback for Calls
Provide feedback to your agents by analyzing their call recording.
|
||||
| Call Recordings
Record and store calls for quality monitoring, training, and compliance.
|
- | |||
| AI Voicemail Transcription
Automatically convert voicemail audio to text for faster message review.
|
- | |||
| Reports via Email
Receive automated call reports and analytics summaries delivered to your inbox.
|
- | - | ||
| Sticky Agent
Ensure your callers are always connected to the agent he/she last spoke to.
|
- | - | ||
| Call Tagging
Locate, sort, and analyze conversations quickly using call tags.
|
- | - | ||
| Dedicated Account Manager
Resolve account queries efficiently with dedicated account manager.
|
- | - | ||
| Personalized Onboarding
Experience personalized onboarding for a tailored start.
|
- | - | ||
| Monthly Business Review | - | - | ||
| Onboarding Coach
Get personalized guidance from our onboarding coach to set up your account perfectly.
|
- | - | ||
Explore Our Add-ons
Call Scribe
₹1200
Per User/Month
Allow users to see call transcription of recorded calls.
Dashboard User
₹1200
Per User/Month
Invite users to access and manage features through the web app dashboard.
Web Dialer is not accessible to dashboard users.
CNAM
₹8000
One-time setup cost
CNAM (Caller ID Name) lets callers see your business name on incoming calls, available in the US.
CNAM availability and accuracy depend on the receiving carrier. While we aim to provide reliable service, variations may occur due to factors beyond our control.
SMS Services
Starting From
₹250
Per Month
SMS in the US and Canada follow A2P guidelines with applicable charges.
A one-time setup fee of $15 per account applies. Additional monthly charges may apply based on your selected use case.
Remediation Service
₹1200
Per Number
Get help removing the spam status from your number.
Spam Watch
₹1200
Per Number/Month
Monitor numbers to reduce spam flagging and maintain dialing reputation.
.
.
.
.
AIADD-ON
$10
Per User/Month
Experience the power of AI Coaching
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Call & SMS Charges
Inbound Call Charges
Outbound Call Charges
Outbound SMS Charges
WhatsApp Business SMS charges
Fair Usage Policy
(1) The service is provided to you as a business user for business or home office use. This means it may not be used for personal, residential, or non-business purposes. You may not resell, transfer, or charge others for using the service without prior written permission from CallHippo.
(2) Customers are prohibited from using the service for auto-dialing, predictive dialing, trunking, traffic pumping, or access stimulation. You may not forward your CallHippo number to services or systems that support multiple simultaneous calls, including private branch exchange (PBX) or key systems.
(3) The Office Phone System is designed for small business use. If your usage indicates call center–level bulk calling activity, CallHippo reserves the right to change your plan, apply standard call center rates, or suspend your account. CallHippo may also migrate accounts that exceed fair usage limits to call center plans.
(4) If unusually high usage is detected that may impact network, API, or system performance, CallHippo may temporarily suspend calling services without prior notice.
(5) Unlimited calling excludes destinations listed here: https://callhippo.com/exemption-list/
(6) Unlimited calling does not apply to premium or toll-free numbers.
(7) Unlimited calling applies only to domestic calls within the United States and Canada. International calls are billed at current rates listed at:https://callhippo.com/pricing/.
(8) Outgoing calls to the same number may not exceed 10 calls per hour. Exceeding this limit may result in automatic number blocking until a valid unblock request is submitted to CallHippo.
(9) Parallel calls may not exceed 30% of total call capacity within the Office Phone System.
- Price
- Features
- Add-ons
- FAQs
Scaled Calling with Visibility
Designed for growing teams handling high call volumes that need greater control and call performance visibility.
Unlimited Calling:
Select the country for which you want unlimited calling minutes.
Number of users
Bronze
Ideal For Small Team
₹1300
Per User/Month
Custom pricing
- Unlimited Minutes
(Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers is excluded.
- 1 Free Phone Number
Each user receives one free phone number. A single number can be shared across multiple users for inbound and outbound calls.
- Free WhatsApp Business API
- Paid Call Recording
Additional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Free Omnichannel Inbox
View all
Features
Silver 
Popular
PopularFor Fast Growing Team
₹1900
Per User/Month
Custom pricing
Everything in Bronze +
- Unlimited Minutes
(Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers is excluded.
- Live Call
- Free WhatsApp Business API
- Role Based Access Control
- Free Call Recordings
- Pause & Resume Recording
- After Call Work
- Call Dispositions
View all
Features
Platinum
For Larger Team
₹ 3200
Per User/Month
Custom pricing
Everything in Silver +
- Unlimited Minutes
(Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers is excluded.
- Unlimited QA/Guest Users
- Free WhatsApp Business API
- Voice Broadcasting
- AI Reports / Analytics
Get real-time insights into call activity and team performance with AI-powered analytics.
- Single Sign-On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
- AI Smart DID Routing
- Hide Number From Agent
- Call & SMS Automation
- AI Chat Agents
- AI Workflows
- CSAT Score
- Free Flow Builder
- CRM-Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
View all
Features
Enterprise New
NewIdeal for Global Teams
₹ 3200
Per User/Month
Custom pricing
Everything in Platinum +
- Unlimited Calling to 48 Countries
- Minimum 50 Users
- Service-Level Agreement (SLA)
- Free WhatsApp Business API
- Customized Add-ons for Other Countries & SMS
- Speech Analytics or CallHippo AI Included
- Priority Support
Priority support with a 1-hour response time guarantee, designated support team oversight, proactive monitoring, and 24/7 availability.
- Custom Reports
Customized reports to track team KPIs.
- Custom Onboarding
Receive personalized guidance to activate features and maximize the value of core CallHippo features.
- Custom Data Storage and API Usage
- Developer Support
Get developer access and support for software integrations.
- Dedicated Account Manager
- Dedicated Compliance Support
Get tailored support from our Legal and Compliance teams for cybersecurity and documentation requirements.
Local taxes will be applicable in addition to the listed prices.
| Plans & Features | Bronze | Silver | Platinum | |
|---|---|---|---|---|
|
Reducing Communication Costs
|
||||
| Free Phone Number
Each user receives one free phone number. A single number can be shared across multiple users for inbound and outbound calls.
|
(1 Phone Number/User) | (1 Phone Number/User) | (1 Phone Number/User) | |
| Calling Minutes (US/CA) |
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
|
| SMS (Text Messages) | ||||
| MMS | ||||
| Free WhatsApp Business API | ||||
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| Free Call Recordings | - | |||
| Voice Broadcasting | - | - | ||
| DID Group
Group numbers for smarter allocation and efficient DID management.
|
- | - | ||
| Automatic Machine Detection | - | - | ||
| Compliance Call Recording
Follow legal regulations for call recording in various countries.
|
- | - | ||
|
Increasing Agent Productivity
|
||||
| Click to Dial | ||||
| AI Global Connect
See your contact’s local time before dialing to reach your prospects at the right moment.
|
||||
| Call Mute
Mute calls to maintain privacy and prevent disruptions.
|
||||
| Shared Inbox
Manage and respond to customer conversations from a unified dashboard.
|
||||
| Campaign Management | ||||
| Clone Number / User Setting | ||||
| Chat Support
Connect with support agents via live chat for quick assistance (available for qualifying plans).
|
||||
| Call Dispositions
Tag call outcomes (e.g., interested, not interested, callback) for better follow-up and reporting.
|
- | |||
| Call Reminder
Set automated reminders for scheduled callbacks so you never miss important follow-ups.
|
- | |||
| Custom Ring Time | - | |||
| After Call Work
Give agents dedicated wrap-up time after calls to complete notes and tasks before the next call.
|
- | |||
| Leaderboard (Gamification)
Motivate your team with real-time performance rankings and achievement tracking.
|
- | |||
| Manage Agent Availability | - | |||
| Pause & Resume Recording
Ensure call recording confidentiality with pause and resume features.
|
- | |||
| AI Auto Rotate
Rotate caller ID numbers automatically to maintain deliverability and avoid spam flags.
|
- | |||
| Free Omnichannel Inbox
|
- | - | ||
| AI Chat Agents | - | - | ||
| AI Workflows | - | - | ||
| Free Flow Builder | - | - | ||
| Speed To Dial | - | - | ||
| Multiple Level Call Transfer
Transfer calls across multiple levels to reach the right person.
|
- | - | ||
| Conference Calling
Collaborate effortlessly with conference calls.
|
- | - | ||
| Google Drive, AWS S3 Integration | - | - | ||
| Embedded Dialer Integration | - | - | ||
| Custom Caller ID
Choose which business number appears on caller ID to increase answer rates and build trust.
|
- | - | ||
|
Automating Workflows
|
||||
| Voicemail | ||||
| Smart Switch Seamlessly switch between multiple carrier providers for optimal call quality. |
||||
| Multiple Integrations | ||||
| Skill Based Call Routing | ||||
| Webhook
Instantly sync data and trigger actions in real-time with seamless communication between CallHipo and your application.
|
||||
| Website Callback Button
Receive callback requests from customers by adding this widget to your site.
|
||||
| Role Based Access Control
Assign specific roles with tailored permissions to control what each user can view and manage.
|
- | |||
| Call Queue | - | |||
| Custom Disposition | - | |||
| Queue Callback | - | |||
| Call Distribution (Cascading)
Route calls to agents in a priority sequence until someone answers.
|
- | |||
| Holiday Routing
Configure special call handling and greetings for holidays and non-business days.
|
- | |||
| AI Smart DID Routing
AI automatically routes calls to the best available agent based on real-time data.
|
- | |||
| CRM-Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Voice Broadcasting | - | - | ||
| Route To External Number
Route your calls to external number in your absence.
|
- | - | ||
| Single Sign-On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
|
- | - | ||
| AI Reports / Analytics
Get real-time insights into call activity and team performance with AI-powered analytics.
|
- | - | ||
| Hide Number From Agent
Enhance privacy by enabling number hiding for agents.
|
- | - | ||
|
Tracking Team Performance
|
||||
| Teams
Organize users into teams to streamline call handling.
|
||||
| User Rights
Control what each user can access and modify with granular permission settings for security and compliance.
|
||||
| Paid Call Recording
Additional charges of $0.005/min are applicable.
|
||||
| Feedback for Calls
Provide feedback to your agents by analyzing their call recording.
|
||||
| Last Called By | - | |||
| Live Call
Monitor calls to provide real-time guidance or join as needed.
|
- | |||
| User Working Hours
Set individual schedules for each agent to route calls only during their shifts.
|
- | |||
| Call Tagging
Locate, sort, and analyze conversations quickly using call tags.
|
- | |||
| AI Voicemail Transcription
Automatically convert voicemail audio to text for faster message review.
|
- | |||
| Call & SMS Automation | - | - | ||
| CSAT Score | - | - | ||
| Unlimited QA/Guest Users | - | - | ||
| Multilevel IVR
Create multi-step phone menus to route callers to the right department or person automatically.
|
- | - | ||
| Call Barging
Join ongoing calls instantly to assist agents or resolve escalated customer situations.
|
- | - | ||
| Call Whisper
Listen to calls and guide agents without the customer hearing.
|
- | - | ||
| Reports via Email
Receive automated call reports and analytics summaries delivered to your inbox.
|
- | - | ||
| Target Vs Achievement
Define your team's objectives and monitor their accomplishments.
|
- | - | ||
| Plans & Features | Bronze | Silver | Platinum | |
|---|---|---|---|---|
|
Reducing Communication Costs
|
||||
| Free Phone Number
Each user receives one free phone number. A single number can be shared across multiple users for inbound and outbound calls.
|
(1 Phone Number/User) | (1 Phone Number/User) | (1 Phone Number/User) | |
| Calling Minutes (US/CA) |
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
|
| Soft Phone | ||||
| Call From Any Number | ||||
| Local Presence
Automatically displays a local caller ID matching your contact's area code to boost answer rates.
|
||||
| SMS (Text Messages) | ||||
| MMS | ||||
| Free WhatsApp Business API | ||||
| Number Porting
Keep your existing number when switching providers with Number Porting.
|
||||
| Per Min Call Expense Limit
Set a maximum per-minute rate to prevent calls to premium-rate numbers and control costs.
|
||||
| Help Center Access | ||||
| Call Blocking
Block unwanted callers and spam numbers to keep your team focused on quality conversations.
|
- | |||
| Call Dispositions
Tag call outcomes (e.g., interested, not interested, callback) for better follow-up and reporting.
|
- | |||
| Automatic Machine Detection | - | - | ||
| Multilevel IVR
Create multi-step phone menus to route callers to the right department or person automatically.
|
- | - | ||
| Conference Calling | - | - | ||
| Custom Caller ID
Choose which business number appears on caller ID to increase answer rates and build trust.
|
- | - | ||
| Bring Your Own Carrier (BETA) | - | - | ||
| Custom Plan | - | - | ||
| Custom Discounts | - | - | ||
| Delete Call Logs | - | - | ||
| Volume Discount | - | - | ||
|
Increasing Agent Productivity
|
||||
| Click to Dial | ||||
| Stand-Alone Dialer | ||||
| Contact Management | ||||
| Click-To-Call Chrome Extension
Make and receive calls effortlessly with a click directly from your browser.
|
||||
| Desktop Notifications
Get notified on your desktop for the incoming/scheduled calls.
|
||||
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| Call Mute
Mute calls to maintain privacy and prevent disruptions.
|
||||
| Shared Inbox
Manage and respond to customer conversations from a unified dashboard.
|
||||
| Ring All Devices
Receive calls on all logged-in devices to avoid missing a call.
|
||||
| Set Default Number | ||||
| Internal Team Calling
Call team members instantly using their extension numbers—no external minutes used.
|
||||
| AI Global Connect
See your contact’s local time before dialing to reach your prospects at the right moment.
|
||||
| 2FA
Secure your account with an extra layer of protection using 2FA.
|
||||
| Create Teams | ||||
| Knowledge Base | ||||
| Email Support | ||||
| Chat Support
Connect with support agents via live chat for quick assistance (available for qualifying plans).
|
||||
| Pause & Resume Recording | - | |||
| 3-Digit Editable Extension
Assign and customize 3-digit extension numbers for easy internal dialing.
|
- | |||
| After Call Work
Give agents dedicated wrap-up time after calls to complete notes and tasks before the next call.
|
- | |||
| Live Call
Monitor calls to provide real-time guidance or join as needed.
|
- | |||
| Call Notes And Ratings
Efficiently manage call notes for accurate documentation and follow-up.
|
- | |||
| Call Reminder
Set automated reminders for scheduled callbacks so you never miss important follow-ups.
|
- | |||
| Call Script
Provide agents with pre-written scripts to ensure consistent messaging and reduce hesitation.
|
- | |||
| App Blocking | - | |||
| Free Omnichannel Inbox
|
- | - | ||
| AI Chat Agents | - | - | ||
| AI Workflows | - | - | ||
| Free Flow Builder | - | - | ||
| Speed To Dial | - | - | ||
| AI Auto Voicemail Drop
Auto drop prerecorded voicemails when prospects are unreachable. Additional charges may apply.
|
- | - | ||
| AI Automatic Voicemail Drop (For PD)
Automatically drop voicemail on machine detected calls. Additional charges applicable.
|
- | - | ||
| Multiple Level Call Transfer
Transfer calls across multiple levels to reach the right person.
|
- | - | ||
| DID Group
Group numbers for smarter allocation and efficient DID management.
|
- | - | ||
| Single Sign-On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
|
- | - | ||
| Onboarding Coach
Get personalized guidance from our onboarding coach to set up your account perfectly.
|
- | - | ||
| Dedicated Customer Success Manager | - | - | ||
| One-To-One Onboarding Sessions | - | - | ||
|
Automating Workflows
|
||||
| Skill Based Call Routing | ||||
| Voicemail | ||||
| Call Forward ID | ||||
| Smart Switch
Seamlessly switch between multiple carrier providers for optimal call quality.
|
||||
| Custom Voicemail | ||||
| Clone Number / User Setting | ||||
| Concurrent Calls | Unlimited | Unlimited | Unlimited | |
| Website Callback Button
Receive callback requests from customers by adding this widget to your site.
|
||||
| SMS Template
Send messages faster using pre-saved templates.
|
||||
| Business Hours
Optimize call routing with customizable schedules for each phone number.
|
||||
| Email Notification for Voicemail
Receive instant email notifications for incoming voicemails.
|
||||
| Multiple Integrations | ||||
| Country Blocking
Block outgoing calls to specific countries.
|
||||
| Pipedrive | ||||
| Zoho | ||||
| Intercom | ||||
| Zendesk | ||||
| Freshdesk | ||||
| HubSpot | ||||
| Slack | ||||
| Rest API | ||||
| Webhook
Instantly sync data and trigger actions in real-time with seamless communication between CallHipo and your application.
|
||||
| Call Queue | - | |||
| Custom Ring Time | - | |||
| Custom Disposition | - | |||
| Sticky Agent
Ensure your callers are always connected to the agent he/she last spoke to.
|
- | |||
| Call Distribution (Cascading)
Route calls to agents in a priority sequence until someone answers.
|
- | |||
| Queue Callback | - | |||
| Call Disposition
Add call outcomes for efficient follow-ups and grouping.
|
- | |||
| Call Cascading | - | |||
| Custom Greetings
Make customers feel valued with personalized greetings.
|
- | |||
| Multilingual IVR
Create multi-level IVR menus in multiple languages for seamless caller navigation.
|
- | |||
| Holiday Routing
Configure special call handling and greetings for holidays and non-business days.
|
- | |||
| AI Voicemail Transcription
Automatically convert voicemail audio to text for faster message review.
|
- | |||
| User Working Hours
Set individual schedules for each agent to route calls only during their shifts.
|
- | |||
| Dynamic Number Insertion | - | |||
| AI Smart DID Routing
AI automatically routes calls to the best available agent based on real-time data.
|
- | |||
| AI Auto Rotate
Rotate caller ID numbers automatically to maintain deliverability and avoid spam flags.
|
- | |||
| CRM-Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Unlimited QA/Guest Users | - | - | ||
| Voice Broadcasting | - | - | ||
| Voicemail Drop
Leave pre-recorded voicemail messages, saving you the effort of speaking when the call goes unanswered or get connected to an answering machine system.
|
- | - | ||
| Warm And Blind Transfer
Transfer calls with (warm) or without (blind) speaking to the receiving agent first.
|
- | - | ||
| Route To External Number
Route your calls to external number in your absence.
|
- | - | ||
| IP White List
Protect your account against unauthorized access attempts.
|
- | - | ||
| Reports via Email
Receive automated call reports and analytics summaries delivered to your inbox.
|
- | - | ||
| AI Reports / Analytics
Get real-time insights into call activity and team performance with AI-powered analytics.
|
- | - | ||
| AWS S3 | - | - | ||
| Google Drive, AWS S3 Integration | - | - | ||
| Embedded Dialer Integration | - | - | ||
| Custom Integration
Set up integration with your choice of tools.
|
- | - | ||
| VIP Hotline | - | - | ||
|
Tracking Team Performance
|
||||
| Smart Dashboard | ||||
| User Rights
Control what each user can access and modify with granular permission settings for security and compliance.
|
||||
| Campaign Management | ||||
| Teams
Organize users into teams to streamline call handling.
|
||||
| Call Scribe
$15/user charge applicable.
|
||||
| Feedback for Calls
Provide feedback to your agents by analyzing their call recording.
|
||||
| Call Logs
Access detailed records of all calls including duration, outcome, recordings, and participant information.
|
6 months | Lifetime | Lifetime | |
| Audit Logs
Track all account changes and user actions for security, compliance, and accountability.
|
||||
| Free Call Recordings | - | |||
| Last Called By | - | |||
| Working Hours Per User | - | |||
| Role Based Access Control
Assign specific roles with tailored permissions to control what each user can view and manage.
|
- | |||
| Leaderboard (Gamification)
Motivate your team with real-time performance rankings and achievement tracking.
|
- | |||
| Manage Agent Availability | - | |||
| Download Call Recordings | - | |||
| Call & SMS Automation | - | - | ||
| CSAT Score | - | - | ||
| Call Whisper
Listen to calls and guide agents without the customer hearing.
|
- | - | ||
| Call Tagging
Locate, sort, and analyze conversations quickly using call tags.
|
- | - | ||
| Compliance Call Recording
Follow legal regulations for call recording in various countries.
|
- | - | ||
| Call Barging
Join ongoing calls instantly to assist agents or resolve escalated customer situations.
|
- | - | ||
| Hide Number From Agent | - | - | ||
| Target vs Achievement
Define your team's objectives and monitor their accomplishments.
|
- | - | ||
| Post Call Survey
Send surveys directly to customers.
|
- | - | ||
| Custom Reports | - | - | ||
| SLA | - | - | ||
Explore Our Add-ons
Call Scribe
₹1200
Per User/Month
Allow users to see call transcription of recorded calls.
Dashboard User
₹1200
Per User/Month
Invite users to access and manage features through the web app dashboard.
Web Dialer is not accessible to dashboard users.
CNAM
₹8000
One-time setup cost
CNAM (Caller ID Name) lets callers see your business name on incoming calls, available in the US.
CNAM availability and accuracy depend on the receiving carrier. While we aim to provide reliable service, variations may occur due to factors beyond our control.
SMS Services
Starting From
₹250
Per Month
SMS in the US and Canada follow A2P guidelines with applicable charges.
A one-time setup fee of $15 per account applies. Additional monthly charges may apply based on your selected use case.
Remediation Service
₹1200
Per Number
Get help removing the spam status from your number.
Spam Watch
₹1200
Per Number/Month
Monitor numbers to reduce spam flagging and maintain dialing reputation.
.
.
.
.
AIADD-ON
$10
Per User/Month
Experience the power of AI Coaching
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Call & SMS Charges
Inbound Call Charges
Outbound Call Charges
Outbound SMS Charges
WhatsApp Business SMS charges
Notes
(1) Free minutes do not apply to destinations listed in the Exemption List. After the combined free minutes across all users are exhausted, incoming call charges will apply.
(2) Additional incoming minutes on standard numbers are charged at $0.02 per minute. Incoming call charges also apply to premium and toll-free numbers.
(3) Voicemail charges apply and are billed at the same rate as incoming call charges for the respective number.
(4) After fair usage limits are reached, incoming SMS will be charged at $0.01 per message. Standard outbound SMS charges will continue to apply.
(5) AI Voicemail Transcription charges may apply.
High-Volume Outbound Calling
Built for sales teams that need to reach more prospects in less time and maximize agent productivity.
Basic
$35
Per User/Month
- Unlimited Calling within US/CA
- Best in Industry Automatic Machine Detection Accuracy
- AI Smart DID Routing
- Queue Calls
- Auto Pacing Dial Ratio
- Controlled Multiple Call Attempts
- Time Zone Dialing
Ultimate
$200
Per User/Month
- Unlimited Calling within US/CA
- Best in Industry Automatic Machine Detection Accuracy
- AI Smart DID Routing
- Queue Calls
- Auto Pacing Dial Ratio
- Controlled Multiple Call Attempts
- Time Zone Dialing
Empower Your Business with Callhippo’s Advanced Solutions
Productivity Boost
Boost agent productivity significantly with the implementation of a parallel dialer. By automating call initiation and filtering out unproductive calls.
Automatic Machine Detection
It enables call center software to detect these machine-based responses and appropriately handle or route calls, saving agents’ time.
Timezone Dialing
It ensures that calls are made during appropriate hours, avoiding contacting individuals during inconvenient or after-hours times.
Curious How Parallel Dialer Can Transform Your Campaigns?
Efficiently engage a sizable audience simultaneously through the parallel dialer's capabilities.
One Shared Inbox for Customer Communication
Ideal for teams that want to manage customer conversations in one place and respond faster without confusion.
Basic
Free
/3 Users Free
- Contact Management
- File Sending
- Multi-Accounts
- Performance Indicators
Bronze
$2025
Per User/Month
Everything in Basic +
- Shared Inbox
- Business Hours
- Contact Timeline
- Admin Chat Review
- Analytics & Reports
- API / Webhook
- Quick Reply
Silver Popular
Popular$2835
Per User/Month
Everything in Bronze +
- Automation
- Broadcast Messages
- AI Chat Assistant AI
- Unified Inbox
- Data Export
- Website Chat Button
- CSAT Score
- Private Notes
Gold
Contact Us
Everything in Silver +
- Unlimited Contacts
- Unlimited Flows
- Exclusive Features
- Tailored Onboarding
- Personalized Support
- Enterprise-Grade Security
WhatsApp Business API
Seamless customer conversations at scale
All features covered include:
- Zero-Fee Setup Official WhatsApp API + Blue Tick assistance.
- Omnichannel Inbox WhatsApp, FB, Instagram, widget, Telegram & Email.
- Campaigns & Promotions Send multimedia messages, track opens & reads.
- Lead Generation Run Click-to-WhatsApp ads & capture leads instantly.
- Team Inbox Assign chats, automate follow-ups, tags & reports.
- E-Commerce Ready Catalog, abandoned cart & order updates (Shopify).
- AI Automation Smart bots for queries, reminders & data collection.
- Lead Qualification Auto-forms, chatbots & IG automation.
- Unlimited Templates Pre-approved WhatsApp message templates for faster engagement.
- Multi-Agent Access Add unlimited team members.
All Features
Automated Voice Support for Sales & Service
Great for teams that want to handle more customer calls automatically while keeping human support available when needed.
AI Core Agent
Small Teams – AI handles inbound calls & queries.
$00
/Month
- 100 Free Minutes
For additional minutes upgrade the plan.
- 1 Free AI Agent
- 5 Concurrent Calls
- Dialer, LLM, Transcription costs
- AI-powered call handling & smart automation
- Human-like, intelligent conversations
- 24/7 AI response to customer queries
- Real-time analytics & performance tracking
- AI-powered voice transcription
- Custom Greetings
- Call Recording and Redaction
AI Pro Agent
Growing Teams – AI intelligently automates sales workflows.
$199199
/Month
- 5 AI Agents, Up to 2,500 minutes
- $0.16 per minute after 2500 minutes
- 25 Concurrent Calls
Everything in AI Core Agent +
- AI-driven sales engagement & follow-ups
- Personalized AI-driven sales pitches
- AI-powered lead prioritization
- AI learns & improves over time
- Automated meeting scheduling
- Transfer Call to Human Agent
- Multi-language Support
- Calender Booking Assistant
- CRM & tool integrations (Basic)
AI Max Agent
Full AI-powered automation to handle high-volume calls
seamlessly.
$399399
/Month
- 10 AI Agents, Up to 5000 minutes
- $0.16 per minute after 5000 minutes
- 50 Concurrent Calls
Everything in AI Pro Agent
+
- Complete AI-driven communication & routing
- Enterprise-grade AI customization
- Advanced workflows
- Full CRM & tool integrations
- Scalable AI decision-making
- Custom AI workflows & configurations
- Outbound Lead Qualification
- Post-Call Analysis
- Unlimited QA/Guest Users
AI Ultra Pro Max Agent
AI-driven calling for complex, high-volume operations.
$799799
/Month
- 20 AI Agents, Up to 7,500 minutes
- $0.16 per minute after 7500 minutes
- 80 Concurrent Calls
Everything in AI Max Agent
+
- White Label Platform
- AI Call Summary
- AI Auto Voicemail Drop
- Sentiment Analysis
- Call Blocking
- After Hours AI Support
- Dedicated Account Manager
Enterprise Plan
For organizations with advanced requirements beyond standard plans.
All features covered from previous plans
- Custom Pricing
- Highest Concurrent Calls
- SIP Trunk Integration
- Custom Integrations
- Priority support
- Compliance (SOC2, HIPAA, GDPR)
- Custom SSO
- White Label Platform
- Unlimited QA/Guest Users
All Features
| Plans & Features | AI Core Agent | AI Pro Agent | AI Max Agent | AI Ultra Pro Max Agent |
|---|---|---|---|---|
|
Call Handling & Routing
|
||||
| Inbound/Outbound Call Handling | ||||
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| Concurrent Calls | ||||
| Contact Management | ||||
| AI-powered call handling & smart automation | ||||
| 24/7 AI response to customer queries | ||||
| Custom Telephony | - | |||
| Warm Human Transfer | - | |||
| Transfer Call to Human Agent | - | |||
| Local Presence
Set this to automatically change your outgoing number based on the country code of receiver's number you are calling.
|
- | |||
| Call Route to Teams | - | - | ||
| Multiple Level Call Transfer
Effortlessly transfer calls to enhance customer engagement.
|
- | - | ||
| DID Group
Group numbers for better allocation and efficient DID management.
|
- | - | ||
| Custom Caller ID
Increase call pickup rates by configuring caller IDs.
|
- | - | ||
| Number Porting
Retain your existing number hassle-free when changing providers.
|
- | - | ||
| Call Queue | - | - | ||
| Complete AI-driven communication & routing | - | - | ||
| Call Blocking
Prevent spam calls by adding numbers to the blacklist.
|
- | - | - | |
| After Hours AI Support | - | - | - | |
|
Core Capabilities
|
||||
| Human-like, intelligent conversations | ||||
| Adaptive Intelligence | ||||
| Test LLM | ||||
| AI-powered voice transcription | ||||
| Call Recording and Redaction | ||||
| Inbound Lead Qualification | - | |||
| AI-driven sales engagement & follow-ups | - | |||
| Personalized AI-driven sales pitches | - | |||
| AI-powered lead prioritization | - | |||
| Natural-Sounding Small Talk | - | |||
| Dialogue Management | - | |||
| AI learns & improves over time | - | |||
| Outbound Lead Qualification | - | - | ||
| Advanced workflows | - | - | ||
| Scalable AI decision-making | - | - | ||
| Custom AI workflows & configurations | - | - | ||
| Custom Allocation | - | - | ||
| Multi-Turn Conversations | - | - | ||
| AI Auto Rotate
Increase your call connectivity by avoiding spam markings.
|
- | - | ||
| AI Smart DID Routing
Leverage our intelligent algorithm to automatically direct calls.
|
- | - | ||
| Unlimited QA/Guest Users | - | - | ||
| AI Call Summary | - | - | - | |
| AI Auto Voicemail Drop
Save time by dropping pre-recorded message on automatic machine detected calls.
|
- | - | - | |
| Sentiment Analysis | - | - | - | |
|
Analytics & Insights
|
||||
| Real-time analytics & performance tracking | ||||
|
Booking & Scheduling
|
||||
| Real-Time Booking | - | |||
| Calender Booking Assistant | - | |||
| Automated meeting scheduling | - | |||
|
Language & Accessibility
|
||||
| Multi-language Support | - | |||
| Available Languages | - | |||
|
Customization & Configuration
|
||||
| Dialer, LLM, Transcription costs | ||||
| Custom Greetings
Make customers feel valued with personalized greetings.
|
||||
| Enterprise-grade AI customization | - | - | ||
| No-Code Builder | - | - | ||
| Pre-Built Templates Only | - | - | ||
| Campaign Management | - | - | ||
| White Label Platform | - | - | - | |
|
Post-Call & Analysis
|
||||
| Post-Call Actions | - | - | ||
| Post-Call Analysis | - | - | ||
|
Security & Compliance
|
||||
| SOC 2 & GDPR Compliant | - | - | - | |
| HIPAA Compliant | - | - | - | |
| Data Encryption | - | - | - | |
| Single Sign On (SSO)
Securely log into multiple apps with one set of credentials.
|
- | - | - | |
|
Support
|
||||
| Callhippo Acadamy | ||||
| Support via Ticketing System | - | |||
| 30-day Onboarding via Private Slack, then Support via Ticketing System | - | - | ||
| Dedicated Support & Slack Channel | - | - | ||
| Early Access to New Features | - | - | ||
| Dedicated Account Manager
Resolve account queries efficiently with dedicated account manager.
|
- | - | - | |
|
Communication Channels
|
||||
| SMS (Text Messages) | ||||
| Omnichannel Platform | ||||
| Voicemail | ||||
|
Integrations & Tools
|
||||
| CRM & tool integrations (Basic) | - | |||
| Full CRM & tool integrations | - | - | ||
| 90+ business tools app and integrations | - | - | ||
AI Copilot – Real-Time Coaching to Turn Good Agents into Great Ones
With instant prompts, smart workflows, and helpful suggestions, AI Copilot keeps every agent one step ahead during live conversations.
Pilot Plan
Intelligent Guidance for Every Team Touchpoint
$10
Per User/Month
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Business Messaging on WhatsApp
For businesses that want to reach customers on WhatsApp with verified numbers.
Free Forever
Pay only for Messages
- Free WhatsApp Business API
- Free WhatsApp Blue Tick
- Omnichannel Inbox WhatsApp, FB, Instagram, widget, Telegram & Email.
- Broadcast Messages Send multimedia messages, track opens & reads.
- Lead Generation Run Click-to-WhatsApp ads & capture leads instantly.
- Team Inbox Assign chats, automate follow-ups, tags & reports.
- E-Commerce Ready Catalog, abandoned cart & order updates (Shopify).
- AI Workflow Automation Smart bots for queries, reminders & data collection.
- Lead Qualification Auto-forms, chatbots & IG automation.
- Unlimited Templates Pre-approved WhatsApp message templates for faster engagement.
- Multi-Agent Access Add unlimited team members.
- CRM & Tool Integrations Plug into HubSpot, Salesforce, PipeDrive, Shopify, Zoho Desk, Zoho, Bitrix24, Webhook & more.
- AI Smart Reply
- AI Copilot
- Virtual Numbers
- AI Powered Knowledge Base
- AI Chat Summarization
- CSAT
- Ticket Creation
- Assign Chat
- Chat Widgets
- Multilingual Chat Support
- Analytics Report
- 24x5 Support
Try For Free, Upgrade As You Grow
Try all the features of our all-in-one communication platform with a 10 day free trial.
Start Free TrialCallHippo for Multiple Platforms
Stay connected no matter where you are. CallHippo is your constant companion, available on iOS, Android, as a Web App, and Google Chrome Extension.
