CallHippo + Freshservice Integration

Make & Receive Calls Instantly with the Freshservice Console

Configure your Freshservice integration with CallHippo to experience seamless data synchronization, facilitate customer support, and maintain call logs along with its analytics. With a quick and easy setup procedure you can now make & receive calls, listen to call recordings, and access the call logs instantly from your Freshservice console

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Freshservice Integration Feature

Makes the customer support easy
Makes The Customer Support Easy

Make the calls instantly from the Freshservice console, just from the click. It eliminates the procedure to switch between the two applications and make it more productive.

Boost Agent Productivity
Maintain Call Logs

Record & analyse each call, which enables you to maintain the crucial information of the customers.

Streamline Agent Workflow
Quick & Easy Setup

Configure the CallHippo and Freshservice integration with ease. It does require the knowledge of complex programming. Hence it will boost the efficiency to a greater extent.

Data Synchronization
Synchronize Data Automatically

CallHippo synchronizes the open ticket contacts and adds activity note automatically from Freshservice ticket. The executive can deliver the precise information to the customers.

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Make & Receive Calls

Make Your Calls From Your Own Crm And Receive Calls Using Callhippo Web App.

Call Recordings

All The Call Recordings Will Be Available In Your Own Crm.

Status Report

All The Call Recordings Will Be Available In Your Own Crm.

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CallHippo

Published by Nishita

Last updated: July 30, 2021