CallHippo + SendGrid Integration Beta

Manage Your Sales & Support With Our SendGrid Integration

Make & receive client calls seamlessly right from SendGrid without switching applications. With CallHippo’s SendGrid integration, you can now keep a tab on all your call activities directly from SendGrid. Get all your call activities, texts, call recordings, and voicemails logged automatically under “Contacts and Deals”. Sign up with CallHippo to experience the benefits now!

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SendGrid Integration Feature

Interaction
Personalize Every Interaction

CallHippo instantly displays a customer’s SendGrid contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Productivity
Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within SendGrid. Agents will be able to create activities and update notes without ever leaving SendGrid.

Workflow
Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger SendGrid actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between SendGrid and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

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Make calls from SendGrid

Get a click-to-call button next to the phone numbers on your SendGrid.
Click it and call your leads and customers right from the SendGrid.

SendGrid
SendGrid

Track all your call activities on SendGrid

With SendGrid integration, you can keep a tab on all your call activities directly from the SendGrid. Thus, it eliminates swapping between different windows.

Other Integration

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CallHippo

Published by Nishita

Last updated: July 26, 2021