CallHippo + ServiceNow
Integration Beta

Manage Your Sales & Support With Our Servicenow Integration

CallHippo’s ServiceNow Integration helps sales reps streamline their call workflows, increasing productivity, and inspiring better conversations at every stage of the sales cycle.

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ServiceNow Integration Feature

Personalize Every Interaction

CallHippo instantly displays a customer’s ServiceNow contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimNl service.

Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within ServiceNow. Agents will be able to create activities and update notes without ever leaving ServiceNow.

Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger ServiceNow actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between ServiceNow and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

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Make calls from ServiceNow

Get a click-to-call button next to the phone numbers on your ServiceNow.
Click it and call your leads and customers right from the ServiceNow.


Track all your call activities on ServiceNow

With ServiceNow integration, you can keep a tab on all your call activities directly from the ServiceNow. Thus, it eliminates swapping between different windows.

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Published by Nishita

Last updated: October 26, 2021