Help your team keep track of all your call records, voice mail, and customer feedback.
Make direct calls without the hassle of switching tabs to find call details. Address customer issues faster and efficiently.
Keep sales and support teams connected
Ensure call quality and reliability
A shared inbox will help you maintain clear visibility of call activity across the team.
It will help you keep track of all calls and voicemails, help you derive key insights, and streamline your processes.
By tracking and sorting all these details, you can make changes to your sales and marketing strategy. Moreover, you can also decide on the specific channels for marketing campaigns, including paid ads and other offline methods.
Shared inbox will help you-
- Create a teamwide to-do list and archive tasks
- Keep track of all calls and get customer feedback
- Foster team collaboration and increase visibility
There are several benefits associated with using a shared inbox.
- Faster Complaint Resolution
Using this tool, you no longer need to switch tabs to look for customer details and voicemails. Hence, you can use this data to improve business performance and conversion rates.
- Better Caller Experience
You can also choose to route calls to sales or support teams directly. This will help you improve the caller experience and provide an extraordinary customer experience.
Improve Employee Efficiency and Business Outcomes
CallHippo provides much more than shared inboxes. It is the best gift you can give your sales wizards. It helps you improve business outcomes, and customize caller experience for better conversion rates. CH makes you have it all!
You can now help your sales wizards complete targets and earn some cool badges. With badges like “Ultimate Champion” and “Sharpshooter,” driving your team towards excellence is a lot easier now!
Moreover, you can also generate reports as and when needed to keep track of all the calling related activities.