Power Up Your Communication with CallHippo + Freshdesk
Dial and receive calls within Freshdesk effortlessly. Track ticket status, access call recordings, and update reports — all without leaving your CRM.
Trusted by 4000+ companies
Why This Integration Matters
Unlock powerful benefits that streamline workflows, enhance team productivity, and elevate customer experiences like never before.
Display customer details instantly on calls for tailored conversations.
Automatically generate and assign Freshdesk tickets for every call or voicemail.
Integrate CallHippo with Freshdesk effortlessly with real-time data sync.
Auto-log calls into Freshdesk to enhance team collaboration and service.
Get the integration up and running in minutes, with zero technical expertise needed.
Schedule a DemoFeatures That Fit Your Needs
Experience features designed to simplify workflows and boost team efficiency.
Effortless Ticket Management
- Monitor and update ticket status directly from the Freshdesk dashboard.
- Track ticket progress in real-time for better resolution management.
- Streamline ticket handling without switching platforms.
Smart Call Recording
- Access and review all call recordings directly in Freshdesk.
- Analyze calls to improve agent performance and customer service.
- Store and organize recordings for easy future reference.
Automated Status Reporting
- Automatically log status notes for each call in Freshdesk.
- Keep a detailed record of call outcomes and follow-ups.
- Provide agents with instant access to call insights for better decision-making.
Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.
