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Power Up Your Communication with CallHippo + Groove

Effortlessly manage calls and tickets with Groove’s smart automation! Maximize sales efficiency by eliminating non-sales tasks and letting your agents focus on closing deals – all from one streamlined platform.

CallHippo - Groove Integration
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Why This Integration Matters

Unlock powerful benefits that streamline workflows, enhance team productivity, and elevate customer experiences like never before.

Personalize Every Interaction

Get instant access to customer details from Groove during calls for tailored and efficient service.

Boost Agent Productivity

Save time with direct access to Groove contact info, helping agents deliver faster, better service.

Streamline Agent Workflow

Reduce manual work with real-time Groove data sync, making agent workflows more efficient.

Real-time Data Sync

Automatically sync Groove contacts and activities with CallHippo to keep data updated in real-time.

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Features That Fit Your Needs

Experience features designed to simplify workflows and boost team efficiency.

Make & Receive Calls Directly from Groove

  • Eliminate the hassle of switching between platforms – make calls directly from Groove with CallHippo.
  • Create calling and texting tickets in Groove effortlessly, ensuring smooth communication.
  • Quick and easy integration with no complex programming – set up in just a few clicks!
Make & Receive Calls Directly from Groove
Access Call Recording and Voicemail

Access Call Recording and Voicemail

  • Automatically record every call for easy reference and quality analysis.
  • Access call recordings directly from the Groove dashboard for quick reviews.
  • Improve agent performance by analyzing conversations and identifying areas for improvement.

Stay Informed with Instant Status Reports

  • View detailed call logs and customer history directly from Groove.
  • Get real-time updates on-call activities, helping agents stay informed.
  • Keep track of customer interactions and performance metrics effortlessly.
Track All your Call and SMS Activities
Integrate with Your Preferred Apps

Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.

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