CallHippo AI = Call Insights + Coaching
Witness the impact of CallHippo AI on your business by getting valuable insights. Enhance the efficiency of sales and customer support teams and improve the customer experience in real-time.
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With Talk-to-listen Ratio, you can optimize communication dynamics and understand customer needs.
Personalize your sales strategies, address pain points, and foster stronger connections with prospects by analyzing customer sentiments.
Better assistance
Decipher the needs and wants of your customers by leveraging sentiment analysis to improve customer satisfaction.
Further, coach your agents with the help of call summaries to enhance customer support quality and satisfaction. Empower your customer support to address inquiries efficiently by understanding the customer’s sentiments.
Improve team efficiency
Gain invaluable insights into customer preferences and interests by using topic extraction.
Extract key topics for creating precise marketing campaigns, connecting better with your audience, and improving engagement to drive higher conversion rates.
Connect better
Enhance your operational effectiveness and call quality evaluation by transforming your operations with CallHippo AI.
Use call performance scores to provide better team feedback and improve CSAT. Elevate the call quality and performance with precision and excellence in every interaction.
Leverage Deep Tech AI To Optimize Performance
Use AI to automatically extract hidden insights and opportunities from customer
conversations for more intelligent decision-making
Sentiment Analysis
Evaluate the sentiment of the caller during a conversation, analyzing the voice patterns.
Personalize the interaction with the caller based on their needs and wants, creating a more empathetic and humanized experience.
Topic Extraction
Extract any topic discussed during the call to identify recurring themes and concerns, providing valuable insights into customer preferences, pain points, and trends.
Analyze volumes of call data and automatically categorize conversations, extract key topics, and highlight areas of interest.
Talk-To-Listen Ratio
Keep an eye on the conversation ratio between the callers to maximize communication dynamics. Drive loyalty and retention by tailoring offers to meet customer needs.
Co-relate communication dynamics with customer satisfaction metrics and refine your service strategies.
Call Performance Rating
It assigns each call a score based on various factors, such as call duration and CSAT, allowing for more efficient identification of trends and patterns in call performance.
Quickly pinpoint calls that deviate from expected benchmarks and take corrective action, addressing issues such as excessively long call durations or consistently low CSAT scores.
Integrate with Your Preferred Apps
Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.
From buying a number to making the first call, all it takes is 3 minutes to set up your virtual phone system.
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