Copper Integration Feature
CallHippo instantly displays a customer’s Copper contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.
Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within Copper. Agents will be able to create activities and update notes without ever leaving Copper.
CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger Copper actions.
CallHippo automatically synchronizes contacts and activities, between Copper and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.
Make Calls from Copper
Use Click-to-Dial within Copper to reach out faster and start talking right away. Track any assignment changes made via CallHippo directly in Copper.
Use callback requests to ensure a missed call never means a lost lead.
Power Dial through sales leads after loading a list from Copper. It enables your sales agents to call a long list of customers or prospects promptly.
Track All Your Call Activities on Copper
With Copper integration, you can keep a tab on all your call activities directly from Copper. All call logs, messages, and every other activity is tracked and automatically registered in the activity section of that particular contact.
Thus, it eliminates the need to swap between different windows.
Access Call Recording and Voicemail
You can record calls to analyze the productivity of employees, review data, train team members, and most importantly, it’s a way to take a step back to see what better can be accomplished over a good business call. Get freedom from the hassles of searching for specific recordings or voicemail. Access all features right from Copper to ease the work.