CallHippo + Freshsales Integration

Manage Your Sales & Support With Our Freshsales Integration

CallHippo’s Freshsales Integration helps sales reps streamline their call workflows, increasing productivity, and inspiring better conversations at every stage of the sales cycle.

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Freshsales Integration Feature

Interaction
Personalize Every Interaction

CallHippo instantly displays a customer’s Freshsales contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Productivity
Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within Freshsales. Agents will be able to create activities and update notes without ever leaving Freshsales.

Workflow
Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger Freshsales actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between Freshsales and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

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Make Calls from Freshsales

Get a click-to-call button next to the phone numbers on your Freshsales. Click it and call your leads and customers right from the Freshsale. All your contacts will be synced with the Callhippo dialer Whenever you update a contact or add a new contact after integration.

Freshsales
Freshsales

Track All Your Call Activities on Freshsales

With Freshsales integration, you can keep a tab on all your call activities directly from the Freshsales. Thus, it eliminates swapping between different windows.You will get call activity for any call made to or received from any of your freshsales contacts in CallHippo dialer. You can also add notes and pull the older notes whenever dealing with the customer in the contact tab.

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Published by Nishita

Last updated: October 26, 2021