CallHippo + Microsoft Team Integration

Manage Your Sales & Support With Our Microsoft Team Integration

CallHippo’s Microsoft Team Integration helps sales reps streamline their call workflows, increasing productivity, and inspiring better conversations at every stage of the sales cycle.

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Microsoft Team Integration Feature

Personalize Every Interaction

CallHippo instantly displays a customer’s Microsoft Team contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within Microsoft Team. Agents will be able to create activities and update notes without ever leaving Microsoft Team.

Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger Microsoft Team actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between Microsoft Team and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

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Make calls from Microsoft Team

Get a click-to-call button next to the phone numbers on your Microsoft Team.
Click it and call your leads and customers right from the Microsoft Team.

Microsoft Team
Microsoft Team

Track all your call activities on Microsoft Team

With Microsoft Team integration, you can keep a tab on all your call activities directly from the Microsoft Team. Thus, it eliminates swapping between different windows.

Other Integration

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Published by Nishita

Last updated: October 26, 2021