CallHippo + ShopBox Integration Beta

Manage Your Sales & Support With Our ShopBox Integration

Make & receive client calls seamlessly right from ShopBox without switching applications. With CallHippo’s ShopBox integration, you can now keep a tab on all your call activities directly from ShopBox. Get all your call activities, texts, call recordings, and voicemails logged automatically under “Contacts and Deals”. Sign up with CallHippo to experience the benefits now!

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ShopBox Integration Feature

Personalize Every Interaction
Personalize Every Interaction

CallHippo instantly displays a customer’s ShopBox contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Boost Agent Productivity
Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within ShopBox. Agents will be able to create activities and update notes without ever leaving ShopBox.

Streamline Agent Workflow
Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger ShopBox actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between ShopBox and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

Want to Integrate ShopBox with CallHippo?

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Make calls from ShopBox

Get a click-to-call button next to the phone numbers on your ShopBox.
Click it and call your leads and customers right from the ShopBox.

ShopBox
ShopBox

Track all your call activities on ShopBox

With ShopBox integration, you can keep a tab on all your call activities directly from the ShopBox. Thus, it eliminates swapping between different windows.

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Published by Nishita

Last updated: October 19, 2021