CallHippo + Shopify Integration

Manage Your Sales & Support With Our Shopify Integration

Experience unhindered and smooth client communication with CallHippo’s Shopify integration. Get all of your call activities, texts, call recordings, and voicemails logged automatically under “Contacts and Deals”. Sign up

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Shopify Integration Feature

Personalize Every Interaction

CallHippo instantly displays a customer’s Shopify contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within Shopify. Agents will be able to create activities and update notes without ever leaving Shopify.

Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger Shopify actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between Shopify and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

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Make calls from Shopify

Get a click-to-call button next to the phone numbers on your Shopify account.

Now you can call your leads and customers directly from Shopify. Get a more detailed view of your customer and perform relevant actions during your call. By taking manual searches out of your workflow, your team can save up some time per call, thereby letting your agents focus on dealing with the customers with a quicker support experience.


Track All Your Call Activities on Shopify

With Shopify’s integration, you can keep a tab on all your call activities directly from Shopify. Thus, it eliminates the need to swap between different windows. As a result, you don’t need to pull out the customer’s name, email, previous orders, and tracking number as it will be automatically displayed on the screen along with links to parcel tracking, customer page, and order details.

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Published by Nishita

Last updated: December 8, 2021