Maximize Productivity with CallHippo's Target vs. Achievement Feature

Utilize the potential of your team effortlessly with the Target vs. Achievement feature, offering real-time performance monitoring and personalized goal setting.

  • Set personalized goals based on experience and competence
  • Track individual or team performance instantly to identify progress
  • Identify flaws in workflow through real-time data analysis
  • Boost productivity with personalized support for underperformers
Target vs Achievement Feature

What Is the Purpose of the Target vs. Achievement Feature?

The purpose of introducing this innovative and unique feature that none other than CallHippo provides is to eliminate the need to manually compare target and achievement, make efficient use of data, and enable managers to gain insights into their team’s productivity with a single click. Thanks to this feature, managers will now be able to access real-time information about how each employee is performing their duties.

Later, based on the results, they can take immediate corrective measures if necessary. For example, if a manager learns that some of their employees are falling far short of their targets, they can identify the cause of the problem and fix it as soon as possible. At the same time, the manager can share the modus operandi or approach followed by the employees who have excelled and achieved the goals, with the rest of the team.

Purpose of the Target vs. Achievement
Overall, this feature will assist organizations in enhancing overall productivity by recognizing less-productive employees and ultimately providing them the right training and guidance.

What Are The Key Benefits of Target Vs Achievement Feature?

The Target vs. Achievement feature provides numerous benefits to managers as well as the organization as a whole. Three of the most important benefits of this feature are:

  • Allow you to create employee-specific targets.
  • Let you conduct real-time performance evaluations, and
  • Help you identify flaws in the strategy or workflow.

Let’s understand how.

1. Set Employee-Specific Goals

With this feature, you can set personalized targets for each employee. This allows you to set different goals for novice and experienced employees, ensuring that work is allocated to each employee based on their experience and competence.

2. Real-Time Performance Evaluation

The Target vs. Achievement feature allows you to track individual or team performance in real-time.

Benefits of the Target vs. Achievement

You can determine which employees are progressing toward the goal with the desired speed and which ones are lagging.

3. Help You Find Flaws

The real-time data and report analysis of target vs. achievement will allow you to identify and fill gaps in your approach. For example, you can determine whether your employees require any specific training, or whether the workflow needs to be overhauled.

What Metrics Can Be Calculated Using the Target vs. Achievement Feature?

CallHippo’s unique Target Vs. Achievement feature allows you to track and measure several different metrics such as call target, login hours, and talk time, among others. Moreover, you can define individual targets for each employee and edit them as needed.

For example, for senior employees, you can set 10 calls per day, whereas for new recruits, you can set it to 6-7. Similarly, you can specify login hours and talk time as well. At the end of the month, or after a period, you can extract the data and evaluate whether or not employees met their respective targets.

If you find that several employees have met their targets, you may raise their targets for the next month. While for underperforming employees, you can arrange for training and consultation programs to help them improve their performance.

Time to Sync Up With Your Favorite Tools

Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.

Automate pre and post telephony tasks with CallHippo’s 100+ app integrations

Pricing

Ideal for Bulk Calling for Sales, Support and Call Center Teams

Basic

$0
Per user/Month
Sign Up Now

For Startups

  • Unlimited Users (Pay only for number)
  • Click To Dial
  • Global Connect
  • Teams
  • Voicemail
  • SMS
  • SMS Templates
  • MMS
  • Smart Switch
  • Last Called By
  • Forward-to-device

Bronze

$16
Per user/Month
10 Days Free Trial

Ideal For Small Team

  • Everything in Basic +
  • Free Number1
  • Voicemail
  • Shared Inbox
  • Skill Based Call Routing
  • Webhook
  • Paid Call Recording
  • Target Vs Achievement
  • Campaign Management

Silver

$24
Per user/Month
10 Days Free Trial

For Fast Growing Team

  • Everything in Bronze +
  • Role based access control
  • Free Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Gamification
  • Call Tagging
  • Call Disposition
  • Pause-Resume Recording

Platinum

$40
Per user/Month
10 Days Free Trial

For Larger Team

  • Everything in Silver +
  • Power Dialer
  • Predictive Dialer
  • Speed to Dial
  • Voice Broadcasting
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Route to External Number
  • Single Sign On
  • DID Group
  • Call Whisper
  • Intelligent Reports/Analytics
  • Reports via Email
  • Automatic Machine Detection
  • Compliance Call Recording
  • Google Drive, AWS S3 Integration
  • Embedded Dialer Integration
  • Smart DID Routing
  • Auto Rotate

Ideal for Businesses to support their Customers and not for Bulk Calling

Basic

$0
Per user/Month
  • Unlimited Users (Pay only for number)
  • Click To Dial
  • Global Connect
  • Teams
  • Voicemail
  • SMS/Text messages
  • SMS Templates
  • MMS
  • Smart Switch
  • Last Called By

Starter

$18
Per user/Month
  • Everything in Basic +
  • 1000 calling minutes within US/CAD
  • 1 Standard Number Free
  • Free SMS/ Text messages
  • Multi Lingual IVR
  • 2FA
  • User Working Hours
  • Business Hours
  • Ring All Devices
  • 1-year Call Records
  • Basic Report Analytics
  • Forward-to-device
  • Shared Inbox
  • Feedback for Calls

Professional

$30
Per user/Month
  • Everything in Starter +
  • Unlimited calling minutes within US/CAD
  • Call Recordings
  • Intelligent Reports/Analytics
  • Country Blocking
  • Call Tagging
  • Email notification for Voicemail
  • Reports Via Email
  • Call Notes & Ratings
  • Lifetime Call Records
  • Advance Report Analytics
  • Role based access control
  • IVR
  • Live Call
  • Call Reminder
  • After Call Work
  • Holiday Routing
  • Gamification
  • Pause-Resume Recording

Ultimate

$42
Per user/Month
  • Everything in Professional +
  • Unlimited calling minutes within US/CAD
  • Call Blocking
  • Call Cascading
  • Custom Greetings
  • Audit Logs
  • Webhook
  • Dedicated Account Manager
  • Personalized Onboarding
  • Phone Support
  • 24*7 Support
  • Advanced Integrations
  • Custom Integrations
  • Annual Business Review
  • Auto Rotate
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Single Sign On
  • Call Tagging
  • Call Disposition
  • DID Group
  • Call Whisper
  • Compliance Call Recording
  • Embedded Dialer Integration
  • Smart DID Routing
Callhippo Logo
Measure Performance, Coach Better, Get Results

Measure employee productivity, coach them to improve their efficiency and achieve organizational goals.

Start Free Trial
Start Free Trial