Talkroute

What is Talkroute: An Overview

Talkroute is a virtual phone system designed to meet the communication needs of businesses, entrepreneurs, and startups. Offering a suite of advanced features, Talkroute enables users to establish a professional and efficient telephone infrastructure without the constraints of traditional systems. Users can create a polished image with customizable greetings and a virtual receptionist, ensuring a seamless experience for callers.

The system allows for easy call forwarding to designated numbers or devices, ensuring accessibility even on the go through mobile app integration. Voicemail transcriptions and call recording functionalities add to the versatility of managing messages and retaining important call details. Talkroute further enhances productivity with features like call queuing, customizable routing, and integration with CRM systems.

With international virtual numbers, businesses can extend their reach globally. The scalability of the system accommodates growth, and analytics/reporting features provide valuable insights into call activities. Overall, Talkroute empowers users with a flexible, feature-rich virtual phone system that adapts to the dynamic communication needs of modern businesses.

Beyond its fundamental features, Talkroute excels in facilitating effective customer support and streamlined communication. The system’s virtual receptionist and customizable call routing ensure that calls are directed promptly to the right department or individual, enhancing overall efficiency. The option for call queuing allows businesses to manage high call volumes systematically, maintaining a professional standard even during peak times.

Integration with CRM systems further enhances user experience, providing a seamless flow of information and improving customer interactions. With mobile app integration, users can stay connected and manage their phone system from anywhere, making it an ideal solution for those constantly on the move.

Talkroute Reviews

Talkroute Pricing

Talkroute has four different pricing plans for businesses with different requirements. Compare the features and pricing of Talkroute to make an informed decision.

• A. Basic plan – $19:- The basic plan at $19 per month, which includes 1 user. Additional users can be added for just $5 each. Users can enjoy a risk-free trial before making their decision or opt for immediate access by selecting “Buy now.” The Basic plan encompasses features such as 1 number, 1 mailbox, unlimited calling, text messaging, video meetings, call forwarding and routing, as well as desktop, mobile, and web apps. Benefit from around-the-clock support to ensure a seamless experience.
• B. Plus plan – $39 :- Plus plan is priced at $39 per month. This plan includes 3 users, with an option to add extra users for $5 each. The Plus plan incorporates all the features of the Basic plan, plus additional perks like 2 numbers, 3 mailboxes, menu options, single-digit extensions, simultaneous ring, live call transfer, and defined hours of operation. It’s the go-to choice for those seeking an enhanced communication package.
• C. Pro plan – $59:- The most popular plan, Pro, is available at $59 per month and includes 10 users, with a $5 fee for each additional user. Experience all the features of the Plus plan, and unlock even more with 3 numbers, 10 mailboxes, submenus, multi-digit extensions, call recording, scheduled call forwarding, reporting, voice studio, and a Business Associate Agreement (BAA). The Pro plan is designed to cater to advanced communication needs, making it an ideal choice for businesses seeking a robust solution.
• D. Enterprise plan::- For larger enterprises with 20 or more users, there is an Enterprise plan that offers bulk user pricing. Contact the sales team for a personalized quote, and users can enjoy all the features of the Pro plan, along with additional benefits like 10+ numbers, 20+ mailboxes, a Service Level Agreement (SLA), and dedicated account management.

Price Comparison

While Talkroute offers different pricing plans, it still lacks many important features. Below, you can compare the pricing plans of Talkroute and CallHippo.

Talkroute Features

1. Numbers and Mailboxes

Talkroute provides a variety of local and toll-free numbers, allowing businesses to establish a professional image and enhance their accessibility. Customizable mailboxes enable the creation of dedicated voicemail boxes for different departments or marketing campaigns, facilitating efficient call organization and management.

2. Calling Capabilities

With Talkroute, users enjoy unlimited calling capabilities, promoting seamless communication within and outside the organization. The platform’s call forwarding and routing options ensure that incoming calls are directed to the right individuals or departments, optimizing efficiency and responsiveness in handling client or customer calls.

3. Text Messaging

Enhance communication with Talkroute’s text messaging feature, providing an additional channel for connecting with clients, customers, and team members. This feature is particularly valuable for quick and convenient communication, enabling businesses to engage with stakeholders in a more versatile and responsive manner.

4. Video Meetings

Talkroute facilitates virtual collaboration through its video meeting feature. This functionality is vital for remote teams or client meetings, fostering real-time communication and collaboration. With video meetings, businesses can conduct interactive discussions, presentations, and collaborative sessions without the need for physical presence.

5. Custom Menus and Extensions

Customize your phone system with Talkroute’s custom menus and single-digit extensions. This feature enables businesses to design a personalized and efficient call flow, allowing callers to navigate through options and reach their desired destination swiftly. This enhances the overall caller experience and ensures that calls are directed appropriately.

6. Live Call Transfer

Streamline call management with Talkroute’s live call transfer feature. This allows team members to transfer live calls to one another, ensuring that clients and customers are connected to the right person in real-time. This feature reduces wait times, enhances customer service, and improves overall efficiency in handling incoming calls.