Let your business promote your services on hold! Confused? When a prospective customer calls your company on call, it’s indispensable for you to amuse them while they hold on the line. This tends to reduce hang-ups and upsurge sales.
Welcome music and messages on hold convey your business’s message evidently and skillfully. It allows you to put your best foot forward and create an enduring imprint on your probable clients.
So what are the benefits of using an on-hold message?
- Present new products or services to your clients.
- Prompt them how your business can assist in improving their condition and solve their issues.
- Callers are more probable to stop on the line if they listen to a message as well as the background music.
- Interest and notify them, prompt them that you price them as a client.
- Music on hold is a decent way through which you can keep customers and callers on the line while they hear about the phone services.
- You need to manage your new callers well and avoid blocking or hostility, which leads to augmented hang-ups. Hang-ups cost you money.
Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.
Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect helps you know the right time to call your international clients.
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
A Call Queue places incoming call in a line when the agent is busy attending other customers.
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Record every call on each of your numbers to better monitor your performance as a team.
Receive voicemails by email in your inbox. Play them directly from your email.
Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.