CallHippo + Zendesk Integration Beta

Make & Receive Calls Instantly With The Zendesk Console.

Configure your Zendesk integration with CallHippo to experience seamless data synchronization, facilitate customer support, and maintain call logs along with its analytics. With a quick and easy setup procedure you can now make & receive calls, listen to call recordings, and access the call logs instantly from your Zendesk console.

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Zendesk Integration Feature

customer support
Makes the customer support easy

Make the calls instantly from the Zendesk console, just from the click. It eliminate the procedure to switch between the two application and make it more productive.

Call Logs
Maintain Call Logs And Its Analytics

Record & analyse each calls, which enables you to maintain the crucial information of the customers.

Quick & Easy Setup
Quick & Easy Setup

Configure the CallHippo and Zendesk integration with an ease. It does the require the knowledge of complex programming. Hence it will boost the efficiency to a greater extent.

Synchronize data
Synchronize data Automatically

CallHippo synchronize the open ticket contacts and add activity note automatically from Zendesk ticket. The executive can deliver the precise information to the customers.

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Make & Receive Calls

When a call is made with the CallHippo dialer, there will be a ticket created in Zendesk with call log activity. You can also receive calls and all the logs will be synced automatically.

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Track All Your Call Activities on Zendesk

With Zendesk integration, you can keep a tab on all your call activities directly from Zendesk or from the CallHippo dashboard. All call logs, messages, and every other activity is tracked and automatically registered in the activity section of that particular contact.

Thus, it eliminates the need to swap between different windows.

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Published by Nishita

Last updated: December 8, 2021