CallHippo + Zoho Analytics Integration Beta

Manage Your Sales & Support With Our Zoho Analytics Integration

Make & receive client calls seamlessly right from Zoho Analytics without switching applications. With CallHippo’s Zoho Analytics integration, you can now keep a tab on all your call activities directly from Zoho Analytics. Get all your call activities, texts, call recordings, and voicemails logged automatically under “Contacts and Deals”. Sign up with CallHippo to experience the benefits now!

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Zoho Analytics Integration Feature

Personalize Interaction
Personalize Every Interaction

CallHippo instantly displays a customer’s Zoho Analytics contact history and information when a call is connected. Agents can use this information to personalize interactions and provide optimal service.

Boost Agent Productivity

Save agents the inefficiency of switching between two applications with the ability to perform CallHippo's actions within Zoho Analytics. Agents will be able to create activities and update notes without ever leaving Zoho Analytics.

Streamline Agent Workflow

CallHippo’s automated workflows eliminate the need to manually enter data in two different systems. Save agents time by configuring certain CallHippo events to automatically trigger Zoho Analytics actions.

Data Synchronization
Data Synchronization

CallHippo automatically synchronizes contacts and activities, between Zoho Analytics and CallHippo in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

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Make Calls from Zoho Analytics

By using Click-to-Dial within Zoho Analytics, you can reach out to prospects faster and initiate conversations right away. Track any assignment changes made via CallHippo directly in the Zoho Analytics.

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Track All Your Call & SMS Activities on Zoho Analytics

With CallHippo integration, you can keep a tab on all your call activities directly from Zoho Analytics. All the call logs, messages, and every other activity is tracked and automatically registered in the activity section of that particular contact.

Thus, it eliminates the need to swap between different windows.

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Published by Nishita

Last updated: October 19, 2021